Remove Customer Service Remove Expenses Remove Phones
article thumbnail

Why Big Business Has Customer Service All Wrong (and how small businesses can take advantage of it)

Tips From T. Marie

I’m a stickler about customer service. I have experience serving and helping others, so when it comes time for me to be the customer I have high expectations. This morning I read Seth Godin’s latest blog post entitled, Please Go Away in which he talks about the way most big businesses deal with customer service.

article thumbnail

44 Ways to Kick-Start Your New Year

Success

Call one of your children on the phone. I want to evaluate my cost-of-living expenses and see where I can cut back. I just started my own business, and I want to evaluate my income versus my expenses to see where I am currently, with the ultimate goal of hitting the salary I want to make. Review your expenses as a couple.

Mentoring 345
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Save Money on Your Car Insurance

Success

Carrying more insurance than your state’s minimum requirements is generally recommended since accidents can get expensive, especially if someone is seriously injured or has a lot of property damage. Ensure you get the same types and levels of coverage in each quote to make a direct comparison. And don’t automatically select the lowest price.

Policies 195
article thumbnail

The attitude of customer service

Service Untitled

Projecting the right attitude when delivering exceptional customer service makes a big difference. My initial impression most likely will be affected by the friendliness and kindness of the customer service agent; whether it is my first experience on the phone, by email, or in person.

article thumbnail

When businesses decide to neglect customer service

Service Untitled

Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment? In a study from CRM Guru, bad customer service accounts for 70 percent of customer attrition followed by poor quality at 30 percent, price at 25 percent, and functionality at 15 percent.

article thumbnail

The Rocket Money App Can Help Bring You One Step Closer to Financial Freedom

Success

In addition to its powerful subscription management, the app’s features also include bill negotiation, expense tracking and budgeting, financial health monitoring and savings goals with automation. Just connect your bills, and the app’s team will work to lower costs of monthly expenses like cell phone bills and car insurance.

article thumbnail

Raising the bar for lawyers and customer service

Service Untitled

Do you think lawyers conduct surveys about customer satisfaction ? Actually, most attorneys I have spoken with in the last few days maintain that client relationships don’t fall under the topic of customer service. Possibly Related Posts: Customer service is for lawyers, too. Their expertise in legal.