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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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Has Employee Training Gotten Dull? Use Gamification to Enhance It

Success

Employee training can often feel dull and tedious, especially if you are working remotely and doing it in a vacuum. During corporate employee training, gamification often entails adding points, badges, and rewards. This autonomy increases their intrinsic motivation and commitment to the training process.

Training 258
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Keep Employees Happy and Loyal With Corporate Volunteer Programs

Success

An engaged employee participating in corporate philanthropy efforts develops a sense of commitment to his or her company, which results in improved customer service and a willingness to work toward a common goal. Lastly, employee retention can be a major source of savings in both training time and money.

2019 246
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Balancing AI Adoption with Employee Morale: The New Challenge for Business Leaders

Allwork

Generative AI solutions are already being introduced to an increasing number of businesses that operate across many different fields including customer service, finance, and legal. The integration of AI solutions into the workplace is also estimated to lead to increased productivity and innovation in the overall global economy.

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Cultivating a Culture of Gratitude: The Transformative Power of Peer Recognition

Success

In today’s modern workplace, the cultivation of a positive and engaging environment is paramount. When colleagues acknowledge each other’s efforts and contributions, it creates an environment where people feel genuinely valued. The profound influence of gratitude can propel workplace engagement and success to new heights.

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The Key To Innovative Coworking: A Deep Dive Into VR & AR Integration Strategies

Allwork

VR and AR enhance meetings, training, relaxation, navigation, presentations, and creative design. Imagine your members brainstorming in virtual meeting rooms, attending training sessions from across the globe, or even unwinding with a guided meditation in a peaceful virtual landscape. Does this sound like science fiction?

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Remote Work Contributing to Longer Workdays Among Lower-Income Employees

Allwork

What’s going on: Labor Department data has shown that service-industry workers, lower-income workers, and employees without degrees are all clocking in more hours working from home than before the pandemic, according to The Wall Street Journal.

2021 246