Remove Customer Service Remove Email Remove Promotion
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What Is a Good NPS Score?

Success

Net promoter score—or NPS—has gained popular use across industries. Surveyed customers have only one question to answer. “On On a scale from 0 to 10, how likely are you to recommend [company name, product, or service] to a friend or colleague?”. Respondents answering 9 or 10 are considered promoters. Too obvious?

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Is the Market for Virtual Assistants Really Saturated? Debunking the Myth

Tips From T. Marie

The beauty of providing virtual assistant services lies in the multitude of paths you can choose, and the diverse tasks people are hiring for make landing a role highly probable. Customer Relations Services: Put your people skills to work by assisting clients in delivering exceptional customer service that leaves their customers delighted.

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Rebranding? 7 Keys to Ensure a Smooth Transition

Success

To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. Some aspects of your brand (great sensory appeal, supreme customer service , excellent training, meeting deadlines , etc.) Never stop supporting and promoting your brand. will probably never change.

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Eco-Friendly Business Promotion Techniques for 2013

Eco-Office Gals

But aside from reaching out to new customers through these popular online and mobile platforms, you may be interested to know that they are a virtual wellspring for promotions. It’s not enough to create business profiles, you also have to add content, monitor activity, and plan promotions. Promotional products.

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How to personalize customer service correspondence via email

Workplace Insight

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations.

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Tips for Managing Incoming Emails from Customers

Andrea Kalli

While ten years ago, managing email could have been a secondary consideration, today it is absolutely vital to keep customers and clients in the loop through rapid, prompt email support. Service businesses will always need to devote more time to emails than product-based businesses. Limit your daily email quota.

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7 Types of Competitive Advantages and How to Develop Yours

Success

But generally speaking, you will achieve much stronger results by focusing on your strengths.That is, promote and grow your most popular and highest net return goods and services. Create a positive company culture and constantly improve your customer service. But this approach isn’t necessarily counterintuitive.

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