Stephanie LH Calahan

JANUARY 8, 2010

Handbook topics include Linking Time Management To Results, Linking Customer Service To Results, and others. Click to get posts as we publish Prefer less email? family of sites · 8 Shoreline, Suite 100, Bloomington IL 61704 TEL 309.663.1360 · FAX 309.422.7665 A different take on the to-do list.

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The Office Professionals Place

AUGUST 13, 2009

Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Effective Business Writing Skills Who wants to read a three page email? Look into purchasing an all-in-one fax, printer, and copier.

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The Small Business Blog

JUNE 6, 2010

Add Full Contact Details: It should be easy for your customers to contact you. Every single literature, email, box or brochure of yours should have your full contact information. That should include email address, website address, phone number, fax, company address. Sponsors Advertise Here? Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 10, 2007

She would like to get a copy of my signature – not passport, or anything – so I’ll write her a fax, so she can deal with TNT, and she is shipping me a new copy of the OS Server out. colleague, Stefan Töpfer, at the Small Business Blog, has been having a tremendously hellish experience with Apple customer service.

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The Small Business Blog

MAY 20, 2008

You will operate through your website and have a number of options (e-mail, fax or phone) about the way you collate personal data (such work experience and qualifications) from your client. Another option would be to develop a questionnaire page on your website which would allow the client to enter all the details you will need.

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The Small Business Blog

JUNE 29, 2010

Other services that a virtual office could provide are a receptionist to handle and direct all your calls, as well as having the business mail, faxes and courier documents handled for you. These services and the decrease in your rent costs will affect the success and efficiency of a newly started business.

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Service Untitled

MARCH 2, 2011

Today’s customers have a strong need for speed. Faxes gave way to e-mails which gave way to text messages from anywhere at any time. Patterson are customer loyalty consultants and the authors of Wired and Dangerous: How Your Customers Have Changed and What You Can Do About it due in bookstores in May. When customers.

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Service Untitled

OCTOBER 6, 2010

Service Untitled The blog about customer service and the customer service experience. Let’s also assume that the customer can identify the mood of a customer service agent by their pace, volume, inflection, intensity, and even attitude whether it is over the phone or in person.

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Small Business CEO

MAY 5, 2010

A lab order is faxed in. New requests get faxed then emailed to customer service which then inputs the information into the appropriate system, whether that be policy changes into policy administration, benefits questions into follow up logs or new claims into the claims system.

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Success

MARCH 24, 2022

Your emails go unanswered , and people who promise to get back to you disappear like Houdini. Objections: They read you a laundry list of what’s wrong: why the competition is better, your product is too expensive and your customer service is lousy. Oh, and I’m going to fax a poem to you. Listen fully before you respond.

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