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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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3 Daily Tasks AI Can Do That Will Transform Your Workday

Allwork

AI-powered email management helps prioritize messages and automate responses, reducing administrative work. ChatGPT (OpenAI) Many companies use AI models like ChatGPT to automate customer support or internal communication. AI automates tasks like meeting transcriptions and summaries, freeing up time for strategic work.

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Best Virtual Assistant Services - Elevating Your Business with a Remote EA

ProAssisting Blog

They manage schedules, handle emails, organize files, and take care of various administrative duties. Enhanced Customer Service Excellence Delivering exceptional customer service is imperative. This enables business leaders to focus on strategic initiatives without getting bogged down by administrative tasks.

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Best Virtual Assistant - Qualities of a Top-Notch Executive Assistant

ProAssisting Blog

They possess a strong foundation in administrative duties, adeptly handling scheduling, email management, and organizing information. Moreover, their skill set often extends to areas such as research, data analysis, social media management, customer service, and even technical support, depending on the organization's needs.

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Raise your hand if you like automated phone message systems…

ProAssisting Blog

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human! Just another use of technology to bypass a level of technology that drives me batty. Share it with others.

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Customer Service Still Number One

Make or Break Moments

The monthly report from E-zine Articles just arrived in my email. Once again – the number one article for the month is one I wrote a few years ago entitled How Do You Define Customer Service. I wrote the article before the economy took a turn for the interesting, when companies were still staffed and [.].

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Customer Service – The Small Business Advantage!

The Small Business Blog

Customer service is one of the few great advantages that a small business has over a larger competitor. Although they are unlikely to be able to compete on price, they have the potential to provide a far more personalised and caring customer care experience.