Eco-Office Gals

JANUARY 14, 2013

For a while now, they have been offering a 10-cent discount to customers who brought in their own (reusable) cups for refills. Related posts: Green Gift Giving: Great Eco-Office Gift Ideas. While to some people, this might seem like a new thing, actually it’s a natural progression for the Seattle-based mega chain.

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Step It Up VA Coaching

OCTOBER 25, 2012

And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service. It’s that extra touch; those extra steps you take to make every client feel special, like they are your main priority. Invest yourself in your client’s business.

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Service Untitled

DECEMBER 10, 2010

Take care of your customers and attract new ones. Give or send out coupons with a significant savings to give people a well-appreciated discount. Think about buying some small branded useful gifts to give out as promotions; key chains, cups, coolers, umbrellas, etc.

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Service Untitled

AUGUST 7, 2012

In the neighborhood deli, your favorite flavor of coffee cream sits waiting for you in the refrigerator, and at the office supply store the owner knows the brand of your copier and offers you a 10 percent discount because you are a regular customer. So what’s a local merchant to do to cultivate their customers’ loyalties?

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Service Untitled

NOVEMBER 22, 2011

Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. The same kind of question arises when an organization charges less for a product online than if you actually walked into the store?

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Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? E-commerce platforms or email marketing services let you send automated marketing emails (perhaps a surprise discount code) to customers who haven’t purchased in 30 or 90 or 180 days.

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Service Untitled

DECEMBER 6, 2013

Still stores can’t depend on that warm and toasty experience shoppers love as they purchase gifts for their families and friends. Stores need to give customers what they want and make the experience pleasant if they want to see these same people post holiday time. Make customer assistance convenient and quick for shoppers.

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Service Untitled

OCTOBER 15, 2010

Service Untitled The blog about customer service and the customer service experience. Granted, there is a rewards program, but my usual discount is $1.50, and I have to use it within a few weeks otherwise the offer expires. If I did, I would be entitled to an immediate 20% discount off of my first purchase.

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Small Business CEO

AUGUST 18, 2011

This is how to use your best customer service skills combined with a little marketing nous to turn that bad review into something a little more positive. Never overlook the fact that they have the details of your review page, so the odd free gift or discount code is never a bad idea as a means of apology if the problem was your fault.

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Service Untitled

DECEMBER 17, 2013

To add to the best product or service we can supply, can we then deliver more? How do we step out of the box to help our customers realize the extra mile is what we are anxious to provide? Most of us have experienced customer service at its best and its worst. Can personal customer service survive in a digital world?

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Service Untitled

AUGUST 1, 2011

As kids we used to happily create personal gifts for our family and friends. And if those same golfers in Palm Beach can avail themselves to custom golf shoes or other individualized golf course necessities, the more communication and individualization – the more likelihood of customers returning to the same stores.

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Service Untitled

JANUARY 28, 2011

Perhaps you may consider the following suggestions: Send your customers reminders by text, phone, or mail about store promotions , sales, new products, and special events. Have gift cards available for customers. Have a loyalty club where customers can earn points for rewards. They are an easy and convenient way to shop.

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The Small Business Blog

NOVEMBER 1, 2007

Discount Soy Candles Said on July 7th, 2008 at 1:37 pm Very interesting points. i got a used truck for $5000 which a relative bought for me as a gift so no payback there either. I make and sometime buy scented candles for resale. I have over 200 which I can’t sell due the appearance. Can these be written off?

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Service Untitled

DECEMBER 13, 2010

Shop Smart Magazine editor Jody Rohlena joined in the confusion and notified the local television station who also became involved until Walmart’s executive offices finally succumbed to the public pressure and sold George the television at the discounted price. After all the sales usually just last a limited time.

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Service Untitled

FEBRUARY 15, 2011

What would you suggest we do to improve our service to you? Offer a discount off the next purchase, or offer all who respond a chance to win a gift certificate. The survey should be left online for no more than a few weeks. Provide an incentive to encourage responses.

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Men With Pens

FEBRUARY 21, 2010

In fact, a friend of mine wrote out that last post by hand in blue and gold pen as a gift to me. The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. I have it hung on my wall. I look at it every day.

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Men With Pens

JANUARY 10, 2010

The professor, who is also a gifted public speaker, is also well-received in the “lecture circuit.&# When I go to a website I don’t need to like the salesman, owner or customer service rep. The professor always seems to be newsworthy and he/she makes it a point to be seen at all the right parties. Get the picture?

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Service Untitled

NOVEMBER 10, 2011

What are some of the incentives businesses offer to maximize a customer’s buying experience? Shoppers will be looking for the best prices, discounts, free shipping, coupons, and blowout sales, however organizations that match the atmosphere with the merchandise will find an increase in buyers and an increase in sales.

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Men With Pens

MARCH 9, 2010

Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service. I don’t have the gift of expression like the blog/comment posters here. But it has to be a good site.

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