Success

OCTOBER 19, 2021

Standard Operating Procedures and automated processes such as Customer Relationship Management (CRM) software serve critical roles for scalability of enterprise generally. Your business’ customer service and general responsiveness are critical to your brand. But they serve brand and marketing scalability roles too.

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The Small Business Blog

SEPTEMBER 23, 2013

Have you considered making a special offer or discounting your prices to try and drive extra sales? Also, let’s say you are… Read the full article here: Are incentives the missing piece of your customer review picture? on: THE SMALL BUSINESS BLOG.

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Make or Break Moments

SEPTEMBER 2, 2010

I found an article written by Alain Thys that was published in 2007 that says it best: It’s funny that when discussing Customer Delight, most people start talking about customer service. Customer service is what companies do to their customers.

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Service Untitled

JULY 10, 2013

Everyone wants to be treated as an individual with their own specific needs catered to; in the perfect world that’s the epitome of “wow” customer service. Of course whether we use one company or service over another usually stems from past reputation, helpfulness, integrity, or a friendly referral.

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Customers Rock!

AUGUST 16, 2012

Social media has pushed customer service to the forefront for many organizations. Responses are often faster in social media than they are in traditional service channels, since social media makes everything extremely visible. In my book , I talk about Killer Customer Service. Expectations.

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The Small Business Blog

JULY 26, 2017

Convincing guests to stay at your hotel for a second or third time is up to eight times cheaper than winning a brand new customer. Help and encourage your staff to be experts in the hotel’s services and customer services. Tempt people back with discounts or freebies. Here’s how to do it….

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Customers Rock!

MARCH 30, 2010

The radio program is really an extension of this blog; you get to hear my voice as part of an hour-long conversation around the topics we all know and love here: customer experience, customer service, loyalty, marketing, and social media. Here is a typical customer service tweet: Does anyone know if COMPANY X has a Twitter?

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Customers Rock!

MARCH 6, 2010

I am pleased to have Kevin Stirtz as a guest blogger today here at Customers Rock! Kevin Stirtz is the Amazing Service Guy , a speaker and trainer who helps organizations of all kinds deliver Amazing Customer Service. His recent book: More Loyal Customers has won 5 star reviews at Amazon.com. So do many customers.

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Make or Break Moments

JUNE 9, 2010

His generous price discounting has served to bring questions to my mind rather than create loyalty. If you really want to see your customers come back, wow them with service, value and quality. Tags: discounts , Levin Furniture , pricing , quality Julie-Ann said, Fantastic learning point for many businesses out there!

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Make or Break Moments

AUGUST 7, 2010

Here is a blurb from a blog written in 2005 about Treasuring your Customers written by Kirsten Osolind : August 7 marks “Treasure Your Customers Day.&# Rewarding customers means more than quirky holiday discounts and thank-you cards.

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Make or Break Moments

JANUARY 11, 2010

Will customers remember the 20% discount we gave them or the fact that we were open in the evenings? No, but it is all of those little details that add up when the customer thinks back on how the experience MADE THEM FEEL. ’ How true is that? Will they remember that we offered them coffee or used their name?

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Service Untitled

SEPTEMBER 26, 2011

Personalizing customer service consists of targeting an audience and acting on specific objectives to increase business, build brand loyalty, and attract new clients or customers. Well chosen and thoughtful promotional items can also have an impact on personalizing customer service. photo credit: Ktoine.

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Service Untitled

OCTOBER 31, 2012

With over two million customers without power because of Hurricane Sandy, is it within the realm of possibilities that we can expect customer service to even scratch the surface of what we need or what we want? Medicare forcing hospitals to improve their customer service In the midst of arguments on the Affordable Health Care.

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Service Untitled

JULY 31, 2013

Happy employees make for motivated people who want to deliver the best customer service they can to assist consumers and clients. Possibly Related Posts: Walmart’s dismal customer service scores drive customers away Since 2007, Walmart department and discount stores repeatedly have been.

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Eco-Office Gals

JANUARY 18, 2011

Because of all these aspects of green business, great customer service and competitive pricing, they are my go-to printer for my clients needs! Additionally, they have recently increased their first time customer discount from $25 to $50 off their first order! Water-based aqueous coating.

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Service Untitled

DECEMBER 16, 2011

In a global survey, Accenture wrote about deteriorating customer service and how most of us have at least switched one of our own service providers because we were displeased that our expectations had not been met. The great debate on handling customer complaints As customers we want to choose the companies we do.

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Service Untitled

MARCH 19, 2013

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart.

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Small Business CEO

NOVEMBER 2, 2010

Each of us has different experiences with customer service; some are good while most that we hear about are just horrible. Businesses, no matter how big or small, need to evaluate how well they are serving their customers. In a very competitive market, business owners cannot just ignore the importance of service excellence.

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Service Untitled

DECEMBER 1, 2011

Hardly sounds like much customer service was going on. Dozens of surveys state that customers will pay more for a better customer service experience. But even though the sales were huge, the shoppers all agreed on what they look for in outstanding customer service. photo credit: Hotcouponworld.com.

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Service Untitled

OCTOBER 9, 2012

It makes research convenient and allows us to compare prices, services, and even to formulate questions we want answered by one of the many providers out there, but what about an organization’s customer service? Keep a customer’s mobile experience positive; this trend is becoming more popular.

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Service Untitled

FEBRUARY 6, 2013

While the digital realm can indeed help all of us to buy smarter, perform better, and be better educated, can it ever replace a human at the hub of customer service? From the moment a customer walks through the door, the way he is treated beyond what is expected still makes the difference. Treat the customer with respect.

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Service Untitled

NOVEMBER 16, 2010

and brought up some interesting points about customer service and the lack thereof. Slater became a sort of folk hero of customer service contempt by more than 200,000 people on his Facebook’s fan page. People are fed up with poor customer service and customer service departments.

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Eco-Office Gals

NOVEMBER 28, 2010

This discount can be applied to any of their 30 child themes, the StudioPress Genesis Theme Framework , or the StudioPress Pro Plus All-Theme Package which includes all current and future themes. HostGator HUGE Discounts. Extra Viral Discount! So, stumble it, post it, FB it, Tweet it whatever and contact me for your discount.

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Service Untitled

DECEMBER 10, 2010

Take care of your customers and attract new ones. Give or send out coupons with a significant savings to give people a well-appreciated discount. Possibly Related Posts: Get more real estate deals with customer service basics In real estate sales, we depend on technology to help.

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Service Untitled

SEPTEMBER 16, 2013

This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?

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Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

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Service Untitled

APRIL 15, 2014

Centralized call centers receive and transmit an enormous volume of telephone requests daily, with the purpose of collecting and handling information, ranging from product inquiries, questions about transactions, and customer service. So who are the most successful customer service representatives and how is that achieved?

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Service Untitled

AUGUST 7, 2012

In the neighborhood deli, your favorite flavor of coffee cream sits waiting for you in the refrigerator, and at the office supply store the owner knows the brand of your copier and offers you a 10 percent discount because you are a regular customer. So what’s a local merchant to do to cultivate their customers’ loyalties?

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Service Untitled

APRIL 5, 2010

Service Untitled The blog about customer service and the customer service experience. The company has developed software explicitly designed that allows it to ship orders the same day until 6:00 PM and has negotiated discounted rates with the major shipping carriers. Louis market.

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Service Untitled

SEPTEMBER 15, 2011

Primarily the best defenses against customers sitting in front of their computers and buying products is to compete in price, selection, and customer service. Customers like to touch, feel, and taste; it’s all part of the retail experience. Never forget that the Internet is also your friend.

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Service Untitled

SEPTEMBER 30, 2013

Amazon is stepping up the customer service game for users of the new Kindle Fire HDX. So if you’re confused by the predecessors and have used YouTube videos or Googled your questions for years, the new age of customer service may be setting Amazon apart from their competition.

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Service Untitled

JANUARY 28, 2014

Possibly Related Posts: The top remedies to quell ‘customer rage’ In the world of social media, where consumers publicly speak. Walmart’s dismal customer service scores drive customers away Since 2007, Walmart department and discount stores repeatedly have been.

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Service Untitled

NOVEMBER 22, 2011

Of course, the choice is up to the shopper whoever they want to use, but I bet after the list is readily circulated the organizations with incredible customer service are going to be recommended by those cute little elves. It seems the company could be shooting itself in the foot when charging more at the mall.

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The Small Business Blog

JUNE 20, 2010

Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. Offer deep discounts to show them that you are genuinely there to help them succeed. Make sure they know exactly how your products and services can help their business succeed.

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Eat Your Career

NOVEMBER 17, 2011

We ordered a round of drinks at discounted prices and were hoping to get a final round in before the cutoff time (happy hour ended at 6:30). In this instance, it was at the expense of exceptional customer service. I’m talking about more than customer service now. But it set off alarm bells for me.

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Eco-Office Gals

JUNE 24, 2013

If you don’t see these options, call customer service and request them, the company may not realize there is a market for it yet. Some retailers are offering small discounts to encourage customers to bring reusable bags with them to shop. Organic T-Shirts With Your Logo.

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Eco-Office Gals

DECEMBER 23, 2012

By optimizing your linking strategy, focusing on engaging content (both visual and textual), and using these platforms to appropriately push promotions (advertising, discounts, and so on) you can really use the mobile and online space to your advantage (paper-free). Customer service. Coupon codes.

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