Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
Allwork
FEBRUARY 13, 2024
In an era where rush-hour commutes are becoming relics and kitchen counters transform into cubicles, the traditional workspace is undergoing an extraordinary metamorphosis. Whether you are a tech-savvy coder, a creative writer, a meticulous accountant, or a supportive customer service representative, there is a niche for you.
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Tips From T. Marie
SEPTEMBER 17, 2024
Today, virtual service providers are practically superheroes in business capes (without the unwanted attention a cape gets you). We’re talking about experts who manage your marketing campaigns, consult on your growth strategies, and even whip up customer service workflows like it’s no big deal.
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
Service Untitled
OCTOBER 2, 2012
It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.
Service Untitled
OCTOBER 17, 2011
Still imagine all the damage this entire bad customer service experience has had on the business. How many times have any of us just left our would-be purchases on the ledge or on the counter because service was so slow? What happens to customer service when the right candidates aren’t hired for the job?
Success
SEPTEMBER 6, 2021
If you fail to get this right, as I did with my online men’s store, then your customers won’t care about your offerings, and you’ll have to go back to your old cubicle job. Choose a product or service. Any less and you attract too many needy customers. More, and they will expect white-glove customer service.
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