Service Untitled

APRIL 14, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Credit cards offer extra customer service perks Cheryl April 14, 2010 Behind the Scenes , Customer Service , Little Things, Big Differences , Specific Companies No Comments My new Nordstrom credit card came in the mail, and I was pleasantly surprised.

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Credit Card Customer Service Purchasing Etiquette 40

Service Untitled

MARCH 15, 2010

Where other companies have decided to cut back and charge passengers to use blankets and pillows while flying, Jet Blue, in the quest to become America’s Favorite Airlines, boasts their Customer Bill of Rights aimed at &# bringing humanity back to air travel.&# Jet Blue’s promise of “Happy Jetting&# may indeed be a reality.

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Credit Card Customer Service 2009 Etiquette 40

Service Untitled

AUGUST 24, 2010

Examples of perks awarded for poor customer service can include coupons, discounts, free upgrades, travel miles, free hotel accommodations, movie tickets, and the list goes on. The hotel chain was very apologetic, and has offered him points in their frequent traveler program which can be applied to future hotel stay discounts.

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Customer Service Credit Card Fax Travel 40

Service Untitled

SEPTEMBER 3, 2010

When they are traveling, we remind them about club access in the airport or baggage insurance that the cardmember may have forgotten about as benefit readily available through their card. The messaging might say this particular customer travels extensively. It gives us a deeper connection and engages the customers more.

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Interviewing Customer Service Credit Card Promotion 40