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JULY 7, 2010

Finally, the technology of American Express that can tap into the a database of customer information showing their past buying activity can prompt a representative to aim future promotions, and services pertaining to a specific card member rather than a general pitch for new products.

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Credit Card Customer Service Postal Service FedEx 40

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MARCH 15, 2010

Attention getting promotions last week celebrating Jet Blue’s ten years of service included $10 thank-you fares on all remaining seats between NY JFK and the airline’ s first ten destinations. Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and.

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Credit Card Customer Service 2009 Etiquette 40

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SEPTEMBER 3, 2010

This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.

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Interviewing Customer Service Credit Card Promotion 40

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AUGUST 26, 2010

Part two will be posted next week and will include information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care&# program, and more.

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Interviewing Customer Service Credit Card Networking 40

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AUGUST 30, 2010

If a customer still needs further assistance, she can set up an online ticket, attach files, and credit card information, and feel confident all information has been sent confidentially and securely. The software program has pre-written responses for repetitive questions.

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Customer Service Social Media Credit Card Etiquette 40