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Cut up creditcards. Todd Duncan , sales expert and co-author of The 10 Golden Rules of CustomerService: The Story of the $6,000 Egg. Ask restaurant servers for low-sodium options—you’d be surprised how eager they are to help. Then you’ll be perfectly prepared to speed up and win in your business.
No doubt we have all been victims of bad customerservice, and no doubt we have left companies and moved on to their competition because the experience, at least in our own eyes for the moment, had been intolerable. How is the customer treated? Is the service we expect now provided? Is there an apology for making us wait?
The Latest Entrepreneurial Fantasy Is Selling Cupcakes : Move over restaurants and bed-and-breakfasts. Business owners increasingly upset over creditcard transaction fees : Card issuers contend their swipe charges don’t hurt and should remain the same.
Service Untitled The blog about customerservice and the customerservice experience. Gift cards. Your volunteers might appreciate gift cards either for your services or for other services/products (i. a nice gift card to a national restaurant chain). Offer tours.
Service Untitled The blog about customerservice and the customerservice experience. There was no problem with customer loyalty because the stores had no competition, that is – until the appearance of the mall. Customer focus development Customer focus is more than just adding directions to your.
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The last time I went to a restaurant, I checked online for a menu before calling to make reservations. Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customerservice.
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