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How credit card companies offer different levels of customer service

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Credit cards are an important way of life for most Americans. According to CreditCards.com , the average consumer has nearly $16,000 in credit card debt, and the average interest rates of credit cards range from 10.37% for those with excellent credit to 28% for instant approval credit cards.

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How to Protect Yourself from Online Scams

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Check your credit report quarterly. We advise checking your credit report as part of your financial well-being, but it’s also a great way to make sure someone isn’t using your bank or credit cards without your knowledge. Review your report frequently for any odd transactions or fraudulent postings.

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The Rocket Money App Can Help Bring You One Step Closer to Financial Freedom

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Once you’ve downloaded the tool, simply connect your bank accounts and credit cards securely through Plaid to use the app. Just connect your bills, and the app’s team will work to lower costs of monthly expenses like cell phone bills and car insurance. household wastes $32.84 monthly on unused subscriptions. It’s simple.

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Focus on Customer Service in 2010 (Finally?)

Customers Rock!

2010 may just be the year that companies start to focus on their customers and serving them well. Now, I am cautiously optimistic about this focus on customer service, but let me tell you why I feel this way. Brands are using a focus on customers as a competitive differentiator in their advertisements. What do you think?

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How to Save Money on Your Car Insurance

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You’ll likely need to supply personal information like your name, email, phone number, driver’s license and vehicle information and your current insurance policy details. Customer service and the ability to pay claims quickly and easily should also factor into your decision—not just how much money you can save on your car insurance.

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How not to act when customer service fails miserably

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This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?

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Getting back to the basics of effective customer service

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Read how easily they can be related to the core values of effective customer service: Habit number one calls for us to be proactive or to take the initiative to realize the decisions we make will ultimately determine the course of our businesses. Outstanding customer service calls for everyone to win. photo by: Wootang01.