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We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Since we can't be everywhere at once and you can't always travel for the training we thought we would share this awesome resource with you. Emily Post's Guide to Business Etiquette for the 21st Century.
Home About Me Advertise Elevator Etiquette 101: Going Up? By The Professional Assistant on Friday, October 17, 2008 Filed Under: Travel Y ou’re standing in the elevator and everyone is crammed like a can of sardines. This, of course, can be a nightmare, since you could be walking up many flights. Whats next?
Before we talk about etiquette, let’s first consider another e-word: Elevator. When traveling alone, they keep their eyes firmly planted on the numbers ticking by, indicating the floor the elevator is passing. Elevators are like little floating bubbles of society with their own distinct etiquette. The Impact of Etiquette.
For an assistant, travel planning can be a nightmare! Then, of course, plans can change at the drop of a hat and your work starts all over again. The problem of travel planning is massive and it’s plagued our field for decades. In case you’re not aware, TRAVO is revolutionizing the world of travel planning.
Over time, failures dash our self-confidence , etiquette dictates our behavior, and it becomes more difficult for adults to be completely open and honest about what they think. She also says traveling to new destinations and exploring foreign cultures is great for the mind. “A “This is a real strength.” Life-changing choices.
Of course there is. By The Professional Assistant on Thursday, February 14, 2008 Filed Under: MS-Outlook , Organize , Productivity D o you find that you write the same e-mails over and over again? Do you feel that there should be an easier way of doing this? It all depends on how you need to do this.
I worked as an Investment Advisor’s Assistant, completed my CSC (Canadian Securities Course), but soon after, I realized that this wasn’t really for me. We strive for an “open door” policy, but of course, there are times when the managers hold meetings or make phone calls and have their door closed.
And of course, there’s the opposite side of the spectrum, where you have way too many people coming to you with requests (read my post on how to handle this here) and just want to run away. But of course, you don’t want to disturb others around you with the bell going off or some even have chickens clucking as the alarm.
And of course, theres the dreaded shredding of confidential documents. You keep printing document after document, not realizing how many trees you are using and how much waste you are creating. Think ahead and see if you can e-mail or transfer your documents in an electronic format to others. This will save your company time and money.
Mention to your boss (in a professional manner of course) that you have X number of tasks, projects, etc. Here are the basic rules to do this: Start off with something positive, such as you have been working hard on whatever project you want to mention and show some results of this. and would like to get their help on getting these done.
If you are on a training course via your computer (WebEx) and listening in to the presenter, you want your full attention on the seminar or workshop that you are attending at your cubicle. You usually are the main source of contact for any and all questions in your department, including clients asking questions.
Add New, of course, would be used to add a brand new contact. Click on the arrow down button right beside the "New" button, then click "Distribution List" Here you can either "Select Members" or "Add New" Select Members is used to find contacts that are already in your address book.
Of course, the rest of us had to follow this schedule and would have to take time off during these periods. In this case, I dont have to worry about taking extra days off, since I dont really follow the religious holidays that I was brought up with, which in turn, are part of the regular holidays that come up each year.
Of course, you have to present yourself well, answer the interview questions properly, have the skills and knowledge of the position you are applying for and a few other factors that help you get the job. Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today. Until next time, T ake care - of your clutter!
There is life outside of the office, but of course, you need to go to work to get your bread and butter. You feel that your work life is in place and need to find some balance in other parts of your life? Up until recently, I too felt this way. Work is work, which can definitely be fulfilling, which I have to admit, is great in my life.
Money, of course, is important, but what about the customer? Do you feel that you could be helping the client even if you dont know the answer to their issue right away? This happens so often within large corporations, since most of them care only about the bottom line - money! Keep in mind that they are the ones that are paying your salary.
If there are some negative feedback, let them go, it builds conversations (of course take out the spam) 2. 3comments for this post Chris Salazar Good points. Id like to add two important notes: 1. Enable comments and like you said do not screen them. No ghost writing.
Here are 5 ways to score brownie points with your boss and get that promotion or raise (or both) a little faster: The one thing that I’ve learned over the course of my career is to try getting to know your boss. Are you a seasoned veteran like myself (well, this is what people tell me)?
Heres the link: www.findaseminar.com/administrative-seminars.html Also, one other thing I wanted to mention is that the company that I work at has online courses that I can take. If you are in a different country, I can try to find you some others as well. This definitely helped my position.
There finding the difference now within London, where actually around Waterloo and Southern’s really come up because of good transport links, whereas Shoreditch is finding it a bit harder because people are traveling into London and then they have got to commute onwards and so they are seeing that additional time.
The good thing about on-line courses, is anyone can do it from anywhere. When it gets closer to the course date and it doesnt look like they will fill the seats, they offer the course at a cheaper price. They can slot you into courses, either online or live classrooms that are happening tomorrow or later on.
This, of course, is heaven to some, but like me, cant stand being bored. By The Professional Assistant on Thursday, October 30, 2008 Filed Under: Meetings , Organize , Productivity D o you find yourself being bored out of your mind at times with nothing to do?
Administrative Assistants have a list of things they specialize in including business writing, proofreading, minute taking, meeting planning, travel agent, desktop publishing, editing, public relations and client liaison to name a few. Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today.
We really dont have an excuse because it is becoming increasingly easy to take courses online. I have had great experiences learning online in interactive courses. One question I have about this entry is where do you find online courses. However now with the economic times I think travel will be a no go for some time yet.
Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Of course, be sure to check with your co-worker first before providing his or her information. Who are you?
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. She learned how to troubleshoot, to schedule, to manage and juggle a hectic calendar, to change a trip eight times before traveling and then nine times while traveling, to organize, and the list goes on and on. “We
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. She learned how to troubleshoot, to schedule, to manage and juggle a hectic calendar, to change a trip eight times before traveling and then nine times while traveling, to organize, and the list goes on and on. “We
I printed his e-ticket and had everything prepared for his travel. Linda (our travel agent) was obviously having a bad day. Years ago, when I worked for the Royal Canadian Mounted Police (RCMP), I took a training course on a Telex machine. Of course I had to tell everyone at the office. * Needless to say -- it worked!
I am planning a local fundraiser to help the family with the costs on November 15th, but of course it will be in Ottawa, Canada and I know most of you are elsewhere. What I wasnt aware of was the many changes the family will have to make to their home to make it habitable for young Owen.
Of course we know that people like this are not the Queen and their self-importance is only from themselves, but they can sure make your life miserable while you are in their kingdom. How can you survive in this kind of a working environment?
Of course there will come a time when questions about certain things will not have to be asked as it is hoped the new hire will catch on to the office procedures and their initiative will kick in and they will take on these tasks on their own, but in the beginning please ask. I dont see it as a weakness, but as a strength.
HA HA This assignment of course is a result of "Just say yes". My friend said it didnt seem to faze her and she quickly pulled up her skirt and kept talking like nothing happened. I wonder what that CEO was talking about that night with his wife. Honey, you will never believe what happened at the office?"
I travel far to try and find a full-serve station, but they are becoming extinct. I of course ignored him and went about providing the best service I could. The incentive was you saved.002 002 cents a litre. That was never enough to get me out of the car! Recently, I bought a new laptop.
Of course, the reason could have been that I was up all night with a sick child or wasnt feeling well myself or I just had an argument with my spouse and was still stewing about it. I teach an Administrative Professional course at a business college in Winnipeg and I have a website for my classroom.
Of course there is a down side to being able to do that. When you are in a cube you just stick your head up to speak to your neighbour and if you see they are on the phone, you go about doing something else until you hear they are free. You have to be respectful of your neighbours. If you have ever worked in a cube you will know what I mean.
If you have to P.S. this far you have missed the point of the P.S. * POSTSCRIPT TO MY POSTSCRIPT ARTICLE My boss read my blogpost and pointed out to me that he thought the correct way to write the post script is: PS or PPS Of course, he sent me a link to prove his point.
The switchboard can get so busy at times that its just not possible to introduce every call that comes through (except, of course, for those calling for the big bosses). RE: #5 - As a "receptionist" myself, I feel a need to defend our not always letting you know who is calling. January 19, 2009 Patricia Robb said.
Of course if you are not licensed to do a particular job, or qualified, then you should not do it. There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. February 22, 2009 Patricia Robb said. Good point Sabrina.
Of course what works for me will probably not apply to you so you need to set up folders that apply to your working situation, but the fewer the better. For instance, I have folders for the Board of Directors, International, Personal and one for Work Information. But what about my boss?
Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I have loved it ever since and that is when my list of handy Favourites was born. Recently, a temp worker at my job gave me another Google tip. Google has an information line ( 1 800 466 4411 ).
Of course you have to be prepared and know your stuff, but knowing you look good when you walk in the door will do wonders on how you present yourself. The same applies if you have a job interview or a new challenge at work. Buying a new outfit or wearing a freshly dry-cleaned suit will go a long way to increasing your confidence level.
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