This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Etiquette expert, Anna Post, Emily's great-great granddaughter will present this program via our friends at Business Management Daily. Emily Post's Guide to Business Etiquette for the 21st Century.
Emily Post's Guide to Business Etiquette for the 21st Century. The truth is, multimillion-dollar deals (and people’s jobs) can be LOST as a result of poor etiquette. Introducing Emily Post's Guide to Business Etiquette for the 21st Century. Introducing Emily Post's Guide to Business Etiquette for the 21st Century.
Home About Me Advertise Elevator Etiquette 101: Going Up? This, of course, can be a nightmare, since you could be walking up many flights. Can you think of any more etiquette related items while riding the elevator? This happens to everyone from time to time and there are ways to avoid them (at times). Whats next?
Whether you’re meeting by phone, video conference or in person, don’t arrive late. If you have a phone call on the schedule, block an additional 15 minutes before the start time so you can be sure you’re at your desk and prepared. Of course, this doesn’t mean you have to put on an act and wear your best power suit for every meeting.
With the increasing use of email as the first choice for business correspondence it opens a whole new world of dos and don'ts for the assistant.Here are Some Good-Sense Email Etiquette Tips: Email Salutations: Although email is less formal than writing a letter it is still polite to open with a greeting. Who are you?
Monday, October 19, 2009 Choose Your Method of Communication Effectively – Email, Phone, In-person, “Snail&# Mail/Memos Have you ever received an email from someone who just started at the company asking you to do something and you haven’t been introduced? Or have you played the popular “phone tag&# game?
Technology alone will not solve return-to-office (RTO) woes—smart policies to normalize average occupancy rates over the course of the week and eliminate the redlines are needed. Space can be repurposed simply by moving furniture or by establishing a new etiquette for the area. Image courtesy of Lawrence Anderson. Not necessarily.
The results led to our first “ Email etiquette ” story. The “oops” factor: If you need more than two paragraphs to cover your topic, you’re better off using the phone, or attaching a Word* file. Of course, I cannot leave out my dachshunds, Linus and Roxie. Problem is, quality and quantity aren’t always on the same page.
I take the time to get to know them as we communicate back and forth either by phone, e-mail or in person. Of course confidentiality is a must. Tags: importance of good communication client relationships professional assisstant telephone etiquette Administrative Assistant.
When youre on a phone call, do people hover over you? If you are on a training course via your computer (WebEx) and listening in to the presenter, you want your full attention on the seminar or workshop that you are attending at your cubicle. Are you the main contact in your department?
I worked as an Investment Advisor’s Assistant, completed my CSC (Canadian Securities Course), but soon after, I realized that this wasn’t really for me. We strive for an “open door” policy, but of course, there are times when the managers hold meetings or make phone calls and have their door closed.
Of course there is. By The Professional Assistant on Thursday, February 14, 2008 Filed Under: MS-Outlook , Organize , Productivity D o you find that you write the same e-mails over and over again? Do you feel that there should be an easier way of doing this? It all depends on how you need to do this.
Home About Me Advertise Outsourcing - Good or Bad? By The Professional Assistant on Friday, September 14, 2007 Filed Under: Organize , Prioritize , Productivity D oes your firm want to save money? Everyone could use a little more green in their wallets.
Of course, you have to present yourself well, answer the interview questions properly, have the skills and knowledge of the position you are applying for and a few other factors that help you get the job. My phone number is (XXX) XXX-XXXX. The only thing that helped me get the job was sending the Thank You letter. Great post Richard.
And of course, there’s the opposite side of the spectrum, where you have way too many people coming to you with requests (read my post on how to handle this here) and just want to run away. But of course, you don’t want to disturb others around you with the bell going off or some even have chickens clucking as the alarm.
All those except administrative professionals, of course. We know it as a day to celebrate those who make an impact by assuming managerial-like responsibilities in a work environment that nowadays, require more than just a typing skill and pleasant phoneetiquette. Today is a day of recognition, did you get recognized?
Its a great piece of software that will help you and you marketing department figure out the best course of action to increase your sites popularity. We use SmarterStats to review our page views, hits, resolved IP addresses, etc.
And of course, theres the dreaded shredding of confidential documents. You keep printing document after document, not realizing how many trees you are using and how much waste you are creating. Think ahead and see if you can e-mail or transfer your documents in an electronic format to others. This will save your company time and money.
Mention to your boss (in a professional manner of course) that you have X number of tasks, projects, etc. Here are the basic rules to do this: Start off with something positive, such as you have been working hard on whatever project you want to mention and show some results of this. and would like to get their help on getting these done.
Money, of course, is important, but what about the customer? Here are some tips to consider: Even if you dont know the answer to their question, tell them that you will get back to them via e-mail, phone, etc. Do you feel that you could be helping the client even if you dont know the answer to their issue right away?
Add New, of course, would be used to add a brand new contact. Click on the arrow down button right beside the "New" button, then click "Distribution List" Here you can either "Select Members" or "Add New" Select Members is used to find contacts that are already in your address book.
Of course, the rest of us had to follow this schedule and would have to take time off during these periods. In this case, I dont have to worry about taking extra days off, since I dont really follow the religious holidays that I was brought up with, which in turn, are part of the regular holidays that come up each year.
There is life outside of the office, but of course, you need to go to work to get your bread and butter. You feel that your work life is in place and need to find some balance in other parts of your life? Up until recently, I too felt this way. Work is work, which can definitely be fulfilling, which I have to admit, is great in my life.
If there are some negative feedback, let them go, it builds conversations (of course take out the spam) 2. 3comments for this post Chris Salazar Good points. Id like to add two important notes: 1. Enable comments and like you said do not screen them. No ghost writing.
Of course, the inverse also works. The key to quick transitions, I’ve found, is to keep local copies of all emails. I route my email accounts through Outlook so there are hard copies of everything just in case. I even do this with my Gmail accounts.
Here are 5 ways to score brownie points with your boss and get that promotion or raise (or both) a little faster: The one thing that I’ve learned over the course of my career is to try getting to know your boss. Are you a seasoned veteran like myself (well, this is what people tell me)?
Heres the link: www.findaseminar.com/administrative-seminars.html Also, one other thing I wanted to mention is that the company that I work at has online courses that I can take. If you are in a different country, I can try to find you some others as well. This definitely helped my position.
This, of course, is heaven to some, but like me, cant stand being bored. By The Professional Assistant on Thursday, October 30, 2008 Filed Under: Meetings , Organize , Productivity D o you find yourself being bored out of your mind at times with nothing to do?
The good thing about on-line courses, is anyone can do it from anywhere. When it gets closer to the course date and it doesnt look like they will fill the seats, they offer the course at a cheaper price. They can slot you into courses, either online or live classrooms that are happening tomorrow or later on.
Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Of course, check with your co-worker first before providing his or her information. Jane Watson of J. Who are you?
Our jobs are not limited to just being a “secretary” We may need to look at courses that will help us reach our goals, but the possibilities can be endless when we think outside the box. They each took the initiative to get appropriate training and education to better equip them in the areas they were interested in.
Of course you are committed to providing your clients with the services they contract with you for, and to the best of your ability. And email etiquette is a big deal, so always use complete sentences, etc., You’ve got that down pat. But what do you do for those clients once you get them? That’s expected of you.
Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Of course, be sure to check with your co-worker first before providing his or her information. Who are you?
In addition to the name, phone numbers, company, and e-mail, include where and when you met the person, who introduced you, and why you might want to contact him/her in the future. I do as I advise people when I consult on business and social media etiquette. Image And Etiquette Consulting & Public Speaker. Booking Notebook.
We really dont have an excuse because it is becoming increasingly easy to take courses online. I have had great experiences learning online in interactive courses. One question I have about this entry is where do you find online courses. Happy New Year Patty, I hope your vacation was restful and recharged your battery!
Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. It uses voice recognition and is fantastic.
The switchboard can get so busy at times that its just not possible to introduce every call that comes through (except, of course, for those calling for the big bosses). The cure: always answer the phone professionally - this way youre never caught off-guard. January 19, 2009 Patricia Robb said. I am happy to hear from a receptionist.
I can interact where I am now, but I have to get up and go if I want to speak with someone and then when I get there I may find they are busy or on the phone so I have wasted my time. Of course there is a down side to being able to do that. You have to be respectful of your neighbours. (for 411 Look Up 411.ca
Even if you phone the bank they need your secret passcode or they wont speak to you about your account. Of course the simple solution would be to have the same password for every aspect of your life, but nope that doesn’t work. We have a password for the automated bank machine and if you bank online you have another one for that.
I am planning a local fundraiser to help the family with the costs on November 15th, but of course it will be in Ottawa, Canada and I know most of you are elsewhere. What I wasnt aware of was the many changes the family will have to make to their home to make it habitable for young Owen. 411 Look Up 411.ca
Of course we know that people like this are not the Queen and their self-importance is only from themselves, but they can sure make your life miserable while you are in their kingdom. (for How can you survive in this kind of a working environment? If you find some are outdated please let me know so I can remove them from this list.
Of course there will come a time when questions about certain things will not have to be asked as it is hoped the new hire will catch on to the office procedures and their initiative will kick in and they will take on these tasks on their own, but in the beginning please ask. (for I dont see it as a weakness, but as a strength.
HA HA This assignment of course is a result of "Just say yes". My friend said it didnt seem to faze her and she quickly pulled up her skirt and kept talking like nothing happened. I wonder what that CEO was talking about that night with his wife. Honey, you will never believe what happened at the office?" 411 Look Up 411.ca
Of course, the reason could have been that I was up all night with a sick child or wasnt feeling well myself or I just had an argument with my spouse and was still stewing about it. I teach an Administrative Professional course at a business college in Winnipeg and I have a website for my classroom. 411 Look Up 411.ca
We organize all of the trending information in your field so you don't have to. Join 208,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content