The Small Business Blog

APRIL 22, 2010

Community for small business outsourcing and cost control. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Entrepreneur, Shama Kabani (formerly Hyder) also believes in social media marketing.

Social Media 100

Social Media 2007 2008 2006 100

Success

OCTOBER 19, 2021

Scalability refers to the ability of a business to increase revenue without much increase in costs. But although this doubles your cost in time and ingredients, you don’t need to buy a new oven. But although this doubles your cost in time and ingredients, you don’t need to buy a new oven. Now, you bake twice as many treats.

Social Media 264

Social Media Suppliers Business Cards Health 264

The Small Business Blog

MAY 25, 2010

Community for small business outsourcing and cost control. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? What better way to do this than through social media? E-Mail me or follow me.

Social Media 100

Social Media 2007 2008 2006 100

Success

SEPTEMBER 15, 2024

If you’re a freelancer, you must handle everything from accounting and marketing to customer service and project management. Wave : Praised for its cost-effectiveness and ease of use, this tool handles invoicing, accounting and receipt scanning.

Basecamp 264

Basecamp Social Media Project Management Collaborate 264

The Small Business Blog

MARCH 23, 2010

Community for small business outsourcing and cost control. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? The key to keeping customers, and I’m sure this won’t be a surprise to you, is customer service.

Customer Service 100

Customer Service 2007 2008 2010 100

Andrea Kalli

MARCH 25, 2010

Now, thanks to social media, it is something that can really happen for small, efficient, and ultra-effective internet businesses. Social media gives small businesses the power to outshine their large opponents, outmaneuver major corporations, and with a bit of dedication and work, eventually beat their more powerful opponents.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

Success

AUGUST 16, 2021

More importantly, they vary in terms of cost, learning curve and functionality. You will easily integrate the platform with your business social media pages, too. Customer discount codes for marketing campaigns, reliable inventory tracking and strong customer service are all part of the package.

Credit Card 299

Credit Card Social Media Lifestyle Customer Service 299

Make or Break Moments

JANUARY 7, 2010

Posted by Deborah Chaddock Brown on January 7, 2010 under Connecting Moments , Customer Moments , making a difference | Read the First Comment What is the cost of a lost customer? I have often theorized the importance of building relationships with customers and now a recent survey puts dollars to the sense of that theory.

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

AUGUST 15, 2007

Community for small business outsourcing and cost control. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Keep up to date – update your cost sheet on a regular basis. Build your own network!

2007 100

2007 2008 2006 2009 100

Tips From T. Marie

SEPTEMBER 17, 2024

We’re talking about experts who manage your marketing campaigns, consult on your growth strategies, and even whip up customer service workflows like it’s no big deal. Virtual service providers bring high-level skills right to your (virtual) door without the traditional costs of full-time employees. The result?

2024 245

2024 Cubicle Home Office Fax 245

Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Making infinite copies of your product without additional costs. Don’t let this oversight cost you like it did me. Why not grab a piece of that pie? Sell a product around the $100 mark.

Social Media 288

Social Media Email Google Interviewing 288

The Small Business Blog

AUGUST 23, 2007

Community for small business outsourcing and cost control. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? In this first part, I would like to talk about fixed costs in small business.

2007 100

2007 2008 2006 2009 100

Customers Rock!

AUGUST 16, 2012

Social media has pushed customer service to the forefront for many organizations. Responses are often faster in social media than they are in traditional service channels, since social media makes everything extremely visible. In my book , I talk about Killer Customer Service.

Social Media 100

Social Media Customer Service Phones AT&T 100

Service Untitled

APRIL 11, 2011

There is absolutely no getting away from social media. Even though these online global communities can be somewhat intimidating, many of the best are available at no cost and with amazingly easy access. So how does all of this fit into the ever broadening sea of customer service? photo credit: zephythor.

Social Media 40

Social Media Customer Service Twitter Facebook 40

The Small Business Blog

AUGUST 24, 2007

Community for small business outsourcing and cost control. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Build your own network! 1 week ago More updates.

2007 100

2007 Suppliers 2008 2009 100

The Small Business Blog

AUGUST 24, 2007

Community for small business outsourcing and cost control. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Small Business Bootstrapping How to start your own small business with no or little money.

2007 100

2007 Suppliers 2008 2009 100

The Small Business Blog

OCTOBER 18, 2007

Community for small business outsourcing and cost control. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Q & A: What are successful cost-cutting solutions in small business? Buy second hand.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

NOVEMBER 19, 2007

Community for small business outsourcing and cost control. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? WinWeb’s Free Online Accounting Software Now With Cost Centre Functionality.

2007 100

2007 2008 2009 2006 100

Stephanie LH Calahan

AUGUST 20, 2012

  I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today. Provide Customer Service Even If The Service You Are Providing is No Cost. .  Sure, shutting down is something that can happen when you use a 3rd-party tool.

Customer Service 100

Customer Service Learning 2012 Twitter 100

The Small Business Blog

OCTOBER 25, 2007

Community for small business outsourcing and cost control. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? What are “Fixed Costs&# ? E-Mail me or follow me. Starting a Small Business?

2007 100

2007 2008 2009 2006 100

Customers Rock!

MARCH 30, 2010

The radio program is really an extension of this blog; you get to hear my voice as part of an hour-long conversation around the topics we all know and love here: customer experience, customer service, loyalty, marketing, and social media. Customers have changed, and customer expectations have greatly changed!

Customer Service 100

Customer Service Social Media Phones AT&T 100

Make or Break Moments

JUNE 4, 2010

Social media has taken over the web. The cost? at Name Cheap to buy my name, it just cost me the time it took to put it together. What did you find? A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? Did you also find a reference to a site that links directly to your name?

2009 100

2009 Customer Service 2008 2010 100

Make or Break Moments

JANUARY 19, 2010

But the budget just can’t handle the cost and my waistline can’t afford the calories. I have to confess. I don’t like Starbucks coffee – too acidic, but I do love their frappuccinos. So here is my midmorning gift to you.

Gifts 100

Gifts 2009 Customer Service 2008 100

The Small Business Blog

AUGUST 31, 2010

Social Media is also a vital way to reach potential customers, both locally and nationally. Networking online is a great way to reach new customers, and can build brand awareness that would otherwise cost a great deal of money.

Customer Service 100

Customer Service Social Media Lifestyle Twitter 100

Service Untitled

DECEMBER 27, 2010

Interestingly enough, the social trends since 2008 have grown exponentially. In 2008, social media and customer service were not even on the radar; in 2009 it grew to 13%, and this year 40% of contact centers actively use social media in their customer service. At a local.

Social Media 40

Social Media Customer Service 2008 2009 40

Make or Break Moments

MARCH 15, 2010

We provided a great service at a good price-the best in out industry. Then our costs rose and the economy took a turn for the worse. Our service cost us more to provide and soon fewer people could afford it. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys.

2009 100

2009 Customer Service 2008 2010 100

Catch Friday

NOVEMBER 2, 2010

You can maximize the use of social media for public relations. Make sure that you initiate as well as participate in social conversations. This is why it is important that when you use social media for business that you really learn to listen. Social media are tools that you can use to reach audiences.

Social Media 40

Social Media Twitter Customer Service Facebook 40

Eco-Office Gals

OCTOBER 7, 2013

So collating top tips, useful tools and powerful marketing strategies, we bring you the ultimate small business guide to saving on your marketing costs and going greener. A blog allows you to become an authority in your field, build up a loyal audience and give you some meaty content to promote via social media – fantastic for your customers.

Social Media 100

Social Media Twitter Facebook Google 100

Make or Break Moments

JUNE 24, 2010

Do you say something like – it is the economy or cost of living or do you actually take them on as partners and let them know how the price increase affects them and why you’ve come to the decision. Perhaps a local vendor you used went out of business and now you have shipping costs you never had before.

2009 100

2009 Customer Service 2008 2010 100

Make or Break Moments

JULY 9, 2010

Big main frame machines that took up an entire room in a company, cost millions of dollars and required special cooling so they didn’t over heat. is celebrating their 35th year in business. is celebrating their 35th year in business. Maybe that doesn’t seem like a lot of years for some businesses but they are a computer company.

2009 100

2009 Customer Service 2008 2010 100

The Small Business Blog

MARCH 21, 2010

Community for small business outsourcing and cost control. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Make the necessary changes once you know exactly what your customers want.

Learning 100

Learning 2007 2008 2006 100

Make or Break Moments

AUGUST 25, 2010

I recognize that larger companies probably feel that an automated system that often separates the calls according to type and then attempts to provide answers without ever hearing a human is cost saving, but what does it do to the customer relationship? When callers do reach a real person – what is the tone of voice?

Phones 100

Phones Customer Service 2009 2008 100

Service Untitled

JULY 31, 2012

Google, Facebook, and LinkedIn no longer maintain call centers claiming the costs are too high. Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment? The quality of customer service paves the way for loyalty, revenue and happy shareholders.

Customer Service 40

Customer Service Expenses Social Media Phones 40

The Small Business Blog

SEPTEMBER 14, 2010

Use marketing techniques such as social media marketing, and search engine optimization, to promote your business online. Offer fantastic customer service, and more and more people will come back to your business and tell others about it. Fantastic customer service costs nothing, and can make, or break, your business.

Customer Service 100

Customer Service Social Media Equipment Finance 100

The Small Business Blog

MAY 18, 2010

Community for small business outsourcing and cost control. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? 4 Comments » | Trackback | Share This 4 Responses to “ The Customer Is Always Right!

2007 100

2007 2008 2006 2009 100

The Small Business Blog

AUGUST 8, 2010

Community for small business outsourcing and cost control. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? They all have to do their part by providing excellent customer service.

2007 100

2007 2008 2006 2009 100

Small Business CEO

OCTOBER 14, 2013

Social media has invaded modern life and anyone not on any of the big three platform is practically unknown. Although long overdue, businesses are finally embracing social media as the new platform to make them known. However, businesses are now beginning to see social media in a new light.

Social Media 40

Social Media Collaborate Facebook Twitter 40