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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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Exploring How Tech Giants Plan To Power AI

Success

Artificial intelligence (AI) is transforming industries , reshaping everything from customer service to scientific research. As individuals and businesses increasingly rely on AI for tasks such as customer service and data analysis, the cumulative energy cost could strain power grids.

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Infographic: Improving Customer Service

The Small Business Blog

This excellent infographic from GetApp has some great ideas for any business wanting to improve their customer service. According to their figures, poor customer service costs $338.5 Business Infographics customer care Customer Service infographic' Billion annually.

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The Rise of Coworking and the Variable Cost Economy

Small Business Labs

Coworking turned a fixed cost (long term lease) into a variable cost (month to month membership).    We've long considered the shift to variable costs to be a key megatrend of the new economy. The shift to variable costs continues to be a megatrend.   Consumers are also avoiding fixed costs

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Keep Employees Happy and Loyal With Corporate Volunteer Programs

Success

An engaged employee participating in corporate philanthropy efforts develops a sense of commitment to his or her company, which results in improved customer service and a willingness to work toward a common goal. Lastly, employee retention can be a major source of savings in both training time and money.

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Customer Service – The Small Business Advantage!

The Small Business Blog

Customer service is one of the few great advantages that a small business has over a larger competitor. Although they are unlikely to be able to compete on price, they have the potential to provide a far more personalised and caring customer care experience.

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89% of Professionals in Asia Want a Four-Day Workweek, But Employers Are Less Enthusiastic

Allwork

However, only a quarter of these businesses are likely to take steps toward implementation. The major concerns holding companies back include increased business costs, potential disruptions to customer service, and the challenge of implementing the model across diverse roles.