Administrative Arts

AUGUST 16, 2010

This includes setting up and managing electronic and physical files. Scheduling and Setting Up Meetings. This would include confirming attendees, scheduling conference rooms, setting up conference calls, and managing multi-media needs. Also included here would be taking and transcribing meeting minutes.

Fax 40

Fax PowerPoint Filing Meeting Minutes 40

Laughing all the Way to Work

MARCH 20, 2010

© Copyright Patricia Robb 2010 20 March, 2010 Admin Buddies I like to have someone at work that I can buddy with. It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. It is also amazing how much we pick up from our co-workers during the day.

Time Zones 100

Time Zones IAAP Meeting Minutes 2010 100

Laughing all the Way to Work

APRIL 5, 2010

© Copyright Patricia Robb 2010 5 April, 2010 When your boss arranges meetings behind your back. Does your boss ever organize a meeting behind your back? He will have a quick conversation with a staff member and set up a meeting, but not tell me anything about it. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2010 Calendars 100

Laughing all the Way to Work

FEBRUARY 27, 2010

© Copyright Patricia Robb 2010 27 February, 2010 Wheres the remote thingy for the PowerPoint? EST Taking Effective Meeting Minutes Join me for a Webinar Oct. Taking Effective Meeting Minutes ► August (3) Pass it on. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

MARCH 13, 2010

© Copyright Patricia Robb 2010 13 March, 2010 Are you prepared? I take the bus to work and I often see people getting on a busy bus and then going through their backpack or purse looking for their bus tickets and holding up the line. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. no tickets.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 What ever happened to the "us" in Service? Another time I was trying to find a full-serve gas station to fill up, but there was nothing to be found. It was expensive,but when I brought it home I had to do all the work to get it up and running. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 31, 2009

© Copyright Patricia Robb 2010 31 October, 2009 A twelve step program to survive as an Admin My grandson has started walking. He takes about 12 steps, squats and rejoices in his accomplishment, then he gets up and walks another 12 steps and squats again to repeat the process. Lets enjoy our day together.© 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 15, 2010

© Copyright Patricia Robb 2010 16 January, 2010 Calendar "ah ha" I was participating in a Harvard sponsored webinar with my boss the other day. The topic was on personal branding and they were making recommendations to executives on how to polish up their image. EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

OCTOBER 4, 2009

© Copyright Patricia Robb 2010 4 October, 2009 Confessions of a Micro-Manager Who would want to work for a micro-manager? And always checking up on you. Ask yourself what things really matter to you and ask questions to bring those things up in the interview. EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Management 100

Management Time Zones IAAP International 100

Laughing all the Way to Work

JULY 5, 2009

© Copyright Patricia Robb 2010 5 July, 2009 Psst! I was at the cottage with a friend and she was cranky and started to get wound up about something to do with her husband. By the end of the call her husband had caught her crankiness and it ended up with them both being angry. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 Introducing The Administrative Bloopers Blog I started a new blog called The Administrative Bloopers Blog When you have a moment come and visit me over there. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 411 Look Up 411.ca Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes Postal Code 100

Laughing all the Way to Work

JULY 9, 2010

© Copyright Patricia Robb 2010 9 July, 2010 Taking stock Whenever I finish a project I always ask myself, or get together with those who assisted me, and ask the question, "What went well and what could have gone better?" EST Taking Effective Meeting Minutes Join me for a Webinar Oct. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. I have the software at home, but havent gotten the gumption up to load it yet. 411 Look Up 411.ca Lets enjoy our day together.©

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 13, 2010

© Copyright Patricia Robb 2010 13 February, 2010 Dealing in real time. If I am told that I should have it in the next few weeks, or can expect to receive it in a couple of months, that doesn’t really help me with my follow up as it is not a definite date. EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

AUGUST 10, 2010

© Copyright Patricia Robb 2010 10 August, 2010 Let your fingers do the walking: Quick keyboard shortcut keys I am on vacation and on my home computer I do not have a mouse so rely on keyboard shortcut keys, which reminded me again how helpful they are and how they are a big timesaver rather than reaching for the mouse all the time.

Keyboards 100

Keyboards Time Zones IAAP PowerPoint 100

Laughing all the Way to Work

FEBRUARY 7, 2010

© Copyright Patricia Robb 2010 7 February, 2010 When your voicemail goes awry. A good tip if you flub up your voicemail is to press # and it should give you prompts to get out of it. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. Taking Effective Meeting Minutes ► August (3) Pass it on.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 411 Look Up 411.ca Lets enjoy our day together.©

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

MAY 9, 2010

© Copyright Patricia Robb 2010 9 May, 2010 Building Relationships one Assistant at a Time Assistants are in contact with other assistants on a daily basis. If I hear from the assistant I know I am going to get answers and the process of setting up a meeting will go smoothly, but should I try to develop a working relationship with them?

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 23, 2010

© Copyright Patricia Robb 2010 23 January, 2010 I gave at the office Years ago when I was a child, I would canvass door to door with my sister for a charity for cancer research. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. Taking Effective Meeting Minutes ► August (3) Pass it on.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

DECEMBER 12, 2009

© Copyright Patricia Robb 2010 12 December, 2009 On the job tips for new Admins. I started this blog to share the knowledge I had picked up over the years either from other administrative assistants, my bosses or from trial and error. I also use Tasks in Outlook to follow up on electronic items. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

AUGUST 13, 2010

© Copyright Patricia Robb 2010 13 August, 2010 Pass it on. I think Tasks is one of Outlooks best-kept secrets, but it shouldnt be and is a great way to follow up on items. Note: The original email will remain in your Sent items and a copy will open up in your Tasks notes page). Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

MAY 16, 2010

© Copyright Patricia Robb 2010 16 May, 2010 Whose meeting is it anyway? Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? 411 Look Up 411.ca 5, 2010 at 12 p.m.

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

MARCH 29, 2009

© Copyright Patricia Robb 2010 30 March, 2009 When working isnt fun: Ho hum, ho hum, its off to work I go. When an opportunity came up, I went for it. Working is something we all have to do, but when it loses our interest, it makes it pretty hard to get up in the morning and make the commute in. Lets enjoy our day together.©

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

NOVEMBER 27, 2008

© Copyright Patricia Robb 2010 27 November, 2008 Can you afford not to take a vacation? I am busy, busy this week preparing to leave because I dont want to leave any loose ends and I want to cover off on anything that might come up in my absence. It will be a good time to clean up all the e-mails that will be in my Inbox.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

AUGUST 29, 2009

© Copyright Patricia Robb 2010 29 August, 2009 Managing your Bosss Inbox Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. I can hardly keep up with my own e-mails at times let alone someone elses account, but that is part of my job. Lets enjoy our day together.©

Management 100

Management Time Zones IAAP 2009 100

Laughing all the Way to Work

JULY 16, 2010

© Copyright Patricia Robb 2010 16 July, 2010 Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize Time Management Photo from Flickr: Public Domain It’s not always about giving the boss her money’s worth – sometimes, it just feels great to know that work time is being managed well. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" So how do you word your follow-up e-mail so as not to come across as impatient? Put it in your Outlook Tasks with a reminder to follow up. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. I hate waiting!

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

APRIL 17, 2010

© Copyright Patricia Robb 2010 17 April, 2010 Keeping focussed in a busy environment There are so many distractions in the office -- the telephone, your co-workers, email and your boss! To finish up and make it shine, I used a glass cleaner. EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Environment 100

Environment Time Zones IAAP International 100

Laughing all the Way to Work

JUNE 14, 2009

© Copyright Patricia Robb 2010 14 June, 2009 Meeting preparation. I have an upcoming Board meeting and want to be prepared for everything that is needed to make it run smoothly. To-do lists I have to-do lists for the Board and Committee meetings and a to-do list for the Board Reception and Dinner. Are you plugged in?

Agenda 100

Agenda Time Zones IAAP Calendars 100

Laughing all the Way to Work

NOVEMBER 21, 2009

© Copyright Patricia Robb 2010 21 November, 2009 The Little Engine That Could. The next time a new challenge or opportunity comes up at work, pay attention to what you tell yourself -- are you being positive or negative? Once you start doubting yourself, it is hard to bring yourself back up. Lets enjoy our day together.©

Self Esteem 100

Self Esteem Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 21, 2009

© Copyright Patricia Robb 2010 21 February, 2009 Thats not my job! If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. Who better than the admins to come up with something that works. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2009 Meeting Minutes 100

Laughing all the Way to Work

MAY 31, 2009

© Copyright Patricia Robb 2010 31 May, 2009 Go with your gut feeling! EST Taking Effective Meeting Minutes Join me for a Webinar Oct. Taking Effective Meeting Minutes ► August (3) Pass it on. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

AUGUST 1, 2010

© Copyright Patricia Robb 2010 1 August, 2010 Oh where or where is my password? Along with our multiple work passwords, we have a password for our home computer, and if we sign up for Facebook, Twitter or any other website, we have another password to remember. But things like email etc, are all logged up in the noggin.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. Taking Effective Meeting Minutes ► August (3) Pass it on.

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

JULY 1, 2010

© Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we? EST Taking Effective Meeting Minutes Join me for a Webinar Oct. Taking Effective Meeting Minutes ► August (3) Pass it on. 411 Look Up 411.ca Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 6, 2009

© Copyright Patricia Robb 2010 6 October, 2009 When you suspect a co-worker has a substance abuse problem. One day she just up and quit. One of the biggest issues surrounding substance abuse in the workplace are the lies required to keep up the front that everything is ok. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

© Copyright Patricia Robb 2010 17 September, 2010 Whats all the fuss about reading contracts? I called them and thankfully they had space available on the date I needed and we were able to amend the contract, but imagine if I hadnt noticed and we showed up on the 7th? Taking Effective Meeting Minutes ► August (3) Pass it on.

Time Zones 100

Time Zones IAAP Negotiating International 100