Laughing all the Way to Work

DECEMBER 12, 2009

© Copyright Patricia Robb 2010 12 December, 2009 On the job tips for new Admins. i.e. My boss will send an email with a cc to me and on the last line or buried in the message he will write something like “I have copied Patricia to set up a teleconference at a mutually convenient time.&# Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2009 2008 100

Laughing all the Way to Work

APRIL 17, 2010

© Copyright Patricia Robb 2010 17 April, 2010 Keeping focussed in a busy environment There are so many distractions in the office -- the telephone, your co-workers, email and your boss! Prioritize the tasks you need to do for the day/week/month and then do them one item at a time. Lets enjoy our day together.©

Environment 100

Environment Time Zones IAAP 2010 100

Laughing all the Way to Work

AUGUST 1, 2010

© Copyright Patricia Robb 2010 1 August, 2010 Oh where or where is my password? There are just too many passwords to remember, and that doesnt include my bosss passwords that I also need to know because I have to check his emails as well as my own. But things like email etc, are all logged up in the noggin. Works so far!

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

NOVEMBER 22, 2008

© Copyright Patricia Robb 2010 22 November, 2008 I got an e-slap on the wrist - Ouch! In response to the email comment "why do we feel the need to answer an email/ or get an answer so quickly." My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Time Zones 100

Time Zones IAAP International 2008 100

Professional Assistant Blog

FEBRUARY 20, 2008

Watson Associates gives the following e-mail tips for Email Salutations in her e-bulletin Business Writing Updates: “There are several options for starting an e-mail in North America as our business culture is not as formal as other areas. They reasoned that opening these short messages wasted their time. Jane Watson of J.

2008 100

2008 2007 Fax Cubicle 100

Laughing all the Way to Work

AUGUST 29, 2009

© Copyright Patricia Robb 2010 29 August, 2009 Managing your Bosss Inbox Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. Some emails are obviously junk. Lets enjoy our day together.© Is this something that I can Delete to unclutter his Inbox? 411 Look Up 411.ca

Management 100

Management Time Zones IAAP 2009 100

Laughing all the Way to Work

MAY 16, 2010

© Copyright Patricia Robb 2010 16 May, 2010 Whose meeting is it anyway? This person is also responsible for making sure the agenda is sent out on time and will need to set a reminder to the meeting Chair to make sure that is done. Lets enjoy our day together.© 23, 1 p.m. (for

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

MAY 24, 2009

© Copyright Patricia Robb 2010 24 May, 2009 Word and Outlook 2007 tips I use Word 2007 at my new job and have never really had a chance to go through it to find the quick tips and how-tos that I had in Word 2003. Click Apply and OK To set your email to view b.c.c. Lets enjoy our day together.© in Send bar Open a new message.

2007 100

2007 Time Zones IAAP 2003 100

Laughing all the Way to Work

DECEMBER 31, 2009

© Copyright Patricia Robb 2010 31 December, 2009 Office Confidential: Just for fun to start your New Year off with a laugh These are excerpts from a presentation I gave to my local International Association of Administrative Professionals (IAAP) Chapter dinner meeting. .&# Lets enjoy our day together.© 411 Look Up 411.ca

IAAP 100

IAAP 2010 Time Zones International 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

© Copyright Patricia Robb 2010 20 September, 2009 The Advertising Game Advertising is effective thats for sure. On the rare occasions when the president has had me call back one of these salespersons for more information, I politely ask them to please email or fax me more information about their company and services, yet they refuse!

Fax 100

Fax IAAP Time Zones 2009 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

© Copyright Patricia Robb 2010 17 September, 2010 Whats all the fuss about reading contracts? There is value in getting to know people, even if it is just over email or the phone. Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too!

Time Zones 100

Time Zones IAAP Negotiating International 100

Laughing all the Way to Work

MARCH 20, 2010

© Copyright Patricia Robb 2010 20 March, 2010 Admin Buddies I like to have someone at work that I can buddy with. You hear something while walking down the hall or are copied on an email and know something about the purpose of a meeting coming up. Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes 2010 100

Laughing all the Way to Work

NOVEMBER 8, 2009

© Copyright Patricia Robb 2010 8 November, 2009 Preparing your boss for meetings away from the office or at home I had a good tip from my boss that I have used to help me prepare him for meetings whether they are away or at home. What dates and times does he or she have available (keeping in mind time zones for away meetings)?

Time Zones 100

Time Zones IAAP Calendars International 100

Laughing all the Way to Work

MAY 10, 2009

© Copyright Patricia Robb 2010 10 May, 2009 Getting your foot in the door. It used to be the secretary did everything for the boss, now the executives do a lot of their own administrative work, such as email management, so a background as an admin assistant can certainly help. Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 5, 2009

© Copyright Patricia Robb 2010 5 July, 2009 Psst! The worst time to write an email is when you are angry. Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! Lets enjoy our day together.© Im in a bad mood, pass it on. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 20, 2009

© Copyright Patricia Robb 2010 20 July, 2009 I look like that!! My email is danielle.mcgaw (at) robertsoncollege (dot) net if you ever plan on being out this way! Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! Lets enjoy our day together.©

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

AUGUST 15, 2009

© Copyright Patricia Robb 2010 16 August, 2009 Warning! Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. Lets enjoy our day together.© Incoming text message. There used to be a t.v. show called Lost in Space.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

OCTOBER 4, 2009

© Copyright Patricia Robb 2010 4 October, 2009 Confessions of a Micro-Manager Who would want to work for a micro-manager? Once you have completed a task, send your boss a quick e-mail to let them know you have done it or cc them on your email. Lets enjoy our day together.© Someone who is on your back for every little thing.

Management 100

Management Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 10 Things = Frustration When one team member doesn’t want to play. So the next time a call comes in from the Receptionist I think, OK so its just her so I say "Hi" and then it is an external call she is patching through and she hasnt told me. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 What ever happened to the "us" in Service? I could see him looking after himself, trying to organise his diary and all his emails etc, and he wasn't sure what to give me. Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

MAY 9, 2010

© Copyright Patricia Robb 2010 9 May, 2010 Building Relationships one Assistant at a Time Assistants are in contact with other assistants on a daily basis. I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JULY 1, 2010

© Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we? One person can be great at software programs and know all sorts of tricks to get things done quickly and another might be excellent at organizing and managing their email account. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

APRIL 5, 2010

© Copyright Patricia Robb 2010 5 April, 2010 When your boss arranges meetings behind your back. If you have to reschedule, send an email apologizing, but advise that your bosss schedule has changed. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Time Zones 100

Time Zones IAAP 2010 Calendars 100

Laughing all the Way to Work

JANUARY 24, 2009

© Copyright Patricia Robb 2010 24 January, 2009 Some People see Roadblocks -- Others see Hurdles. Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

MARCH 15, 2009

© Copyright Patricia Robb 2010 15 March, 2009 When you need it later: The Bring-Forward System My boss likes me to keep him organized and the way I do that is to have a system to bring forward items, which I then bring to his attention when he needs to see it. (for Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 19, 2008

© Copyright Patricia Robb 2010 19 September, 2008 Using a Bring-Forward System to Help Organize Your Boss Of all the articles I have written, the one I wrote on the bring-forward system by far gets the most views. (for My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Laughing all the Way to Work

JANUARY 13, 2009

© Copyright Patricia Robb 2010 13 January, 2009 Is it that time of the year already? Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JUNE 14, 2009

© Copyright Patricia Robb 2010 14 June, 2009 Meeting preparation. Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Agenda 100

Agenda Time Zones IAAP Calendars 100

Laughing all the Way to Work

JULY 26, 2009

© Copyright Patricia Robb 2010 26 July, 2009 Frustration Busters! Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

OCTOBER 11, 2009

© Copyright Patricia Robb 2010 11 October, 2009 That is not in my job description. We have all heard it from our colleagues at one time or another when they do not feel a certain job is their responsibility. (for My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

OCTOBER 10, 2008

© Copyright Patricia Robb 2010 10 October, 2008 Working for the Disorganized. Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Time Zones 100

Time Zones IAAP 2008 Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 12, 2008

© Copyright Patricia Robb 2010 12 December, 2008 Are you worried about job security? We are living in troubling economic times. Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 18, 2009

© Copyright Patricia Robb 2010 18 January, 2009 "Mom, Im sick!" Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 29, 2009

© Copyright Patricia Robb 2010 30 March, 2009 When working isnt fun: Ho hum, ho hum, its off to work I go. Do you ever get that ho hum feeling about your job and know it is time to consider moving on? (for My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

APRIL 27, 2009

© Copyright Patricia Robb 2010 27 April, 2009 New Hire Overload I remember starting a new job at a law firm and on my first day I was handed a 3-inch white binder and told to read it. (for Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too!

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

MAY 23, 2009

© Copyright Patricia Robb 2010 23 May, 2009 Grrr! You know those times when you just have to shake your head and wonder why something that seemed so simple had to get so complicated. (for Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 11, 2009

© Copyright Patricia Robb 2010 11 July, 2009 The importance of having someone to talk to Recently, I met with a former colleague for an inpromptu lunch. It was very timely that we met because I had a lot of things on my mind that I needed to vent about and it turned out so did she. (for Lets enjoy our day together.©

IAAP 100

IAAP Time Zones Administrative Professionals International 100