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The Small Business Blog
MARCH 23, 2010
Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.
Productivity Bits
OCTOBER 28, 2011
Copyright © 2011 Productivity Bits. C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. This article was written by Workbooks, leading supplier of web-based CRM software. Visit the original article at [link].
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The Small Business Blog
NOVEMBER 17, 2009
Copyright © 1994-2010 Winweb® · All rights reserved. If the supplier knows you are ready to buy for the right price they will cut you a deal. Promise to buy from one supplier for better payment terms, like 60 or 90 days. OnlineOffice: Overview Get the Flash Player to see this player.
The Small Business Blog
AUGUST 8, 2010
Copyright © 1994-2010 Winweb® · All rights reserved. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them.
The Small Business Blog
MARCH 21, 2010
Copyright © 1994-2010 Winweb® · All rights reserved. Make the necessary changes once you know exactly what your customers want. Evans Said on March 30th, 2010 at 9:49 pm Good points stefan, I believe good customer services is the key to survive in today’s economy. Starting a Small Business?
The Small Business Blog
AUGUST 24, 2007
Copyright © 1994-2010 Winweb® · All rights reserved. Cost Cutting for Small Business – Payment Terms by Stefan Töpfer on Aug 24, 2007 There are two ways to get better payment terms from your suppliers – make sure you know what the pricing is and negotiate the payment terms last, without warning.
The Small Business Blog
AUGUST 24, 2007
Copyright © 1994-2010 Winweb® · All rights reserved. Cost Cutting for Small Business – Payment Terms by Stefan Töpfer on Aug 24, 2007 There are two ways to get better payment terms from your suppliers – make sure you know what the pricing is and negotiate the payment terms last, without warning.
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