Confidence Customer Service Etiquette 
Office Dynamics
APRIL 2, 2015
Customer-service focused. Detail oriented. Positive, can-do attitude. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills. Excellent time management skills. Good listener. Professional presence. Keeps delicate information private.
Service Untitled
APRIL 8, 2010
Service Untitled The blog about customer service and the customer service experience. Everyone puts their best attitude forward when interviewing for a position, but during the training period and internship, we can use the opportunities to observe and evaluate each new customer service agent.
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Service Untitled
AUGUST 12, 2010
Service Untitled The blog about customer service and the customer service experience. When you have hired the right people, and your employees know how to make customers feel important, customers keep coming back. Customer retention strategies are an ongoing process. Are they friendly?
Service Untitled
APRIL 30, 2009
Service Untitled The blog about customer service and the customer service experience. People could confidently make decisions based on the full picture and not worry about something they’re not aware of existing and influencing whatever they’re deciding.
Service Untitled
MARCH 2, 2010
Service Untitled The blog about customer service and the customer service experience. Their ability to immediately contact their legal department to help me set up the account correctly gave me the confidence I was not able to find at another financial institution earlier in the day.
Service Untitled
OCTOBER 12, 2010
Service Untitled The blog about customer service and the customer service experience. Start from the beginning, and take it through the question period, the emotional aspect of the hurried customer, and what to say and how to say it. Leave a Reply « Good service valued over good food?
Service Untitled
OCTOBER 26, 2010
Service Untitled The blog about customer service and the customer service experience. More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. So what comprises quality customer service and how can we do it better?
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