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Ensure you get the same types and levels of coverage in each quote to make a direct comparison. Customerservice and the ability to pay claims quickly and easily should also factor into your decision—not just how much money you can save on your car insurance. And don’t automatically select the lowest price.
A recent survey conducted by American Express shows Americans demanding better customerservice as compared to last year. Statistics showed 70 percent of consumers willing to spend 13 percent more for “WOW&# service as compared to 2010 when only 55 percent of consumers were only willing to spend 9 percent more.
Is that the right comparison? Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. When you pay your doctor bill, do you compare that process against other doctors, or do you think about being able to pay your creditcard bill online? Think about it.
Carnival of Money, Growth and Happiness #21 | CreditCard Lowdown Said on October 29th, 2007 at 8:17 pm [.] do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
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