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7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.

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How to personalize customer service correspondence via email

Workplace Insight

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations.

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BYOD Improves Customer Service Workflow

Office Dynamics

Imagine being able to assist customers from the comfort of your own home, or even better, imagine being able to reach a customer service representative without having to be put on hold. These two concepts have the potential to become a reality with the latest trend in customer service, BYOD or "bring your own device."

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. I recently experienced this with a camera purchase.

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5 Ways To Save Money On Hiring Quality Talent In 2024

Allwork

Augmenting your staff with freelance talent can help your company to scale quickly while reducing labor and operations costs. Freelancers can offer expertise that might not be available in house, helping to meet tight deadlines and providing fresh insight based on their experience with multiple companies.

2024 246
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Can Starkey’s Latest Hearing Aid Technology Save Conversation?

Success

Starkey’s history provides a glimpse into the progress of both the hearing aid industry and the company itself. He was making repairs to patients’ hearing aids himself when he saw that better service was needed in this area. This led to his purchase of a small repair lab called Starkey Laboratories in 1967.

Health 243
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Rebranding? 7 Keys to Ensure a Smooth Transition

Success

To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. Some aspects of your brand (great sensory appeal, supreme customer service , excellent training, meeting deadlines , etc.) Their feedback can be crucial for ensuring a positive customer experience.

FedEx 252