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I still teach Adminology in our World Class Assistant™ certification and designation course because it never changes. Let’s take for example the task of meetingplanning or calendaring for your executive. To achieve your best results, you would schedule meetings or appointments for your executive using both sides of the brain.
They feel they have been managing calendars or planningmeetings forever so why pay attention. For 28 years, I have been teaching assistants to pay attention to the fundamentals such as meetingplanning, travelplanning, calendar maintenance, organizational skills, follow-up systems, time management, and communications.
Their duties include (but are not limited to) answering and screening calls, meeting and greeting clients and customers, maintaining executives calendars, writing correspondence, generating reports, meetingplanning, filing, travel arrangements, maintain client/customer data records, supervising others, and the list goes on.
Another time I wanted to try a career in the travel business. I love the planning, organizing and running around that goes into bringing a conference from a thought to a successful event. I am sure I could have done well as I have learned nearly everything there is to know about getting someone from point A to point B.
I’ve attended numerous seminars in leadership, time management, MS Word, Excel, Outlook, meetingplanning, event planning, and disaster recovery planning (Joan Eisendot and her website are fantastic resources) as well as is Tyler Davidson at Meetings Focus magazine/website, and freely shared the knowledge with my peers and anyone who asked.
I printed his e-ticket and had everything prepared for his travel. Linda (our travel agent) was obviously having a bad day. During a break in the class, I was sitting at my assigned Telex and it started typing. I booked one of my former bosses on a flight to Toronto. Who the hell is Linda and what is her name doing on my ticket?&#
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