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They effortlessly navigate a spectrum of responsibilities, from managing calendars and scheduling appointments to orchestrating complex projects across various domains. Their prowess lies in their ability to wear multiple hats, seamlessly transitioning between diverse tasks and responsibilities.
Posted by Deborah Chaddock Brown on June 12, 2010 under Connecting Moments , socialmedia | Be the First to Comment Yesterday on LinkedIn I found a question started by Pete Radke spurred on by an article he read. His question: Does SocialMedia Weaken Relationships ? How is that a discussion?
There are many uses for participating in socialmedia, but for me – the best benefit is the ability to connect with our customers – or our potential customers. I have put together a Customer-Focus SocialMedia Strategy workbook that I offer FREE to help get you started.
In December 2021, tiktok.com became the world’s most popular web domain , bumping Google—and its entire suite of services—down to the No. If the world’s most popular search engine was succeeded by a socialmedia app, it may indicate a new era for the platforms that were once used solely for entertainment. Humanization.
Blogging – sharing my thoughts about customerservice and learning from others about topics I’m interested in. I love that I can upload a video of my daughter’s flute recital, photos from my trip to Italy or, an Animoto video of my customerservice book and share with customers, friends and Tweeple. Tag you are it!
Although I don’t believe there were any huge new “ah ha&# moments, the list is a good one that focuses on the importance and value of building relationships with customers.
He offers up: Amazingserviceguy By Kevin Stirz Business Is Personal By Mark Riffey Customers Rock! By Becky Carroll CustServ By Meikah Delid Maximum Customer Experience By Kelly Erickson People2People Service By Maria Palma QA QnA By Tom Vander Well Return Customer By Joe Rawlinson (Joe and I both started customerservice blogs in April 2005.)
Engaging with coworkers to curate a calendar of social events around their desires and time commitments fosters workspace inclusivity. Community managers may not have the ability to change the workspace design, but bringing prompts into the workspace can do wonders to initiate social interaction.
So I have added my speaking calendar to the site – just click on Speaking Calendar. So I have added my speaking calendar to the site – just click on Speaking Calendar. I have had many…well, a few… okay – my Mom wanted to know when the next event was that I’d be speaking.
Posted by Deborah Chaddock Brown on August 10, 2010 under Customer Moments , Employee Moments , First Impressions | Read the First Comment Customer Relationships are just like good friends They sound similar but do they mean the same thing? Or would they? Share your tips for success here.
Others make a living dog walking or pet sitting, performing task-based gigs, delivery driving, providing home improvement services, managing socialmedia or transcribing audio files. Words of advice: “Get experience however you can,” says Christina Catania, freelancer and founder of Burro Social Co. in Los Angeles.
Posted by Deborah Chaddock Brown on June 27, 2010 under Customer Moments | Be the First to Comment I get confused sometimes, more often than not, some would say, about the right word to use. Which is customerservice for your business? hmmm sounds like the same thing. It is perhaps MORE than a strategy or a tactic.
In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customerservice or some kind of direct sales service. Want To Link To This Article?
Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customerservice process? The customers. The response? Sounds harsh?
Now, thanks to socialmedia, it is something that can really happen for small, efficient, and ultra-effective internet businesses. Socialmedia gives small businesses the power to outshine their large opponents, outmaneuver major corporations, and with a bit of dedication and work, eventually beat their more powerful opponents.
This time the focus is on SocialMedia. One of the authors, Rick Liebling Global Director, Client Management, for Taylor and author of the Periodic Table of SocialMedia Elements , graciously invited each of the over 170 contributors to share a little about their chapter in the upcoming book. You should. Thanks Rick!
Posted by Deborah Chaddock Brown on June 2, 2010 under Listening , Missed Moments , socialmedia | Be the First to Comment Just saw this link on a tweet The Biggest Shift Since the Industrial Revolution. Scroll down the Advance Search page and click the sad face and/or the “?&#
Great meeting to learn about new sites, new socialmedia techniques. We call ourselves the Akron Bloggers Community. It started a little over three years ago when Chris Brown of Marketing Resources and Results , Inc. and I decided it would be fun to have a meet up with other bloggers in the area.
Here are the top ten winners: Change Forge Customers Rock Get Satisfaction Service with a Purpose CustomerService and More The SocialCustomer Manifesto Whos Your Gladys Dennis Snow’s Blog Amazing Service Guy Blog CustomerService en Visit Awarding the Web for the complete list of winners.
Join a Group Posted by Deborah Chaddock Brown on April 15, 2010 under Connecting Moments , socialmedia | Be the First to Comment If I were a betting woman I would say that you have joined LinkedIn. But it is also a great place to take the pulse of your industry and gauge what trends are on the horizon.
Fast forward to today and the abstract experiment is now a concrete treatise on the state of socialmedia and marketing best practices as a whole. Read all about it and then order your copy.
Yet isn’t there some value in sharing what we’ve learned so that we can all become better in business, better using socialmedia, better with our customer relationships? If we find out something new and exciting – we should keep it a secret so that we have a leg up on our competition. Are you local?
p.s. Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using SocialMedia. If you are going to be in the area – consider spending a day of making connections and learning different ways you can collaborate to help others (as well as yourself) achieve your goals.
Right now I’m getting ready to advertise the fact that I’m teaching the second set of classes on socialmedia. Unlike most classes that are webinars – my series is in person, hands on, get down and dirty with socialmedia so you leave with a clearer understanding and a focused strategy.
If customer communication or socialmedia is on your list, I hope you’ll give me a call. What will your three words be? How will you manage the resolutions you’ve established for this new year? I can help. 330-414-8792.
I am presenting a series of four workshops on SocialMedia scheduled to begin February 10 and follow for three additional Wednesdays. Using the socialmedia I so strongly believe in – I set up registration for all four classes on Events Bot. It included another customerservice address to contact.
SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness CustomerService Articles Alltop CustomerService AllWrite Ink Articles by DCB Church of the CustomerCustomer Care Institute Customer Experience Crossroads CustomerService Articles CustomerService Point Marketing 4 Business Open Forum (..)
Socialmedia has taken over the web. What did you find? A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? Did you also find a reference to a site that links directly to your name? Your name and your picture are becoming more valuable than your company name ever could be.
I found an article written by Alain Thys that was published in 2007 that says it best: It’s funny that when discussing Customer Delight, most people start talking about customerservice. Customerservice is what companies do to their customers.
My session was called Create a Customer-Focused SocialMedia Strategy. I have the slide presentation at SlideShare and the handouts with audio explanation at PolicyforSocial Media. What can you offer your customers or your colleagues for FREE?
SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness CustomerService Articles Alltop CustomerService AllWrite Ink Articles by DCB Church of the CustomerCustomer Care Institute Customer Experience Crossroads CustomerService Articles CustomerService Point Marketing 4 Business Open Forum (..)
SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness CustomerService Articles Alltop CustomerService AllWrite Ink Articles by DCB Church of the CustomerCustomer Care Institute Customer Experience Crossroads CustomerService Articles CustomerService Point Marketing 4 Business Open Forum (..)
Companies need to quickly get on board with reading what is being said about them on line – hopefully it is ALL GOOD – but on the off chance it isn’t, Twitter will become the fastest, easiest, most visible way for companies to “nip it in the bud&# and show consumers they are on top of their customerservice.
If we just think about how we’d like to be treated as a new customer, as a returning customer and even as a customer with a question/complaint/concern – then I think we’ll be able to understand what our customers want.
For a conventional to-do list experience, you can use the default “List” view, or, if you prefer, you can switch to a “Calendar” or “Kanban Board” view. Today, your calendars may have shifted from the walls to your devices. But that’s no matter, as they have only become more powerful, courtesy of apps like Google Calendar.
SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness CustomerService Articles Alltop CustomerService AllWrite Ink Articles by DCB Church of the CustomerCustomer Care Institute Customer Experience Crossroads CustomerService Articles CustomerService Point Marketing 4 Business Open Forum (..)
SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness CustomerService Articles Alltop CustomerService AllWrite Ink Articles by DCB Church of the CustomerCustomer Care Institute Customer Experience Crossroads CustomerService Articles CustomerService Point Marketing 4 Business Open Forum (..)
SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness CustomerService Articles Alltop CustomerService AllWrite Ink Articles by DCB Church of the CustomerCustomer Care Institute Customer Experience Crossroads CustomerService Articles CustomerService Point Marketing 4 Business Open Forum (..)
SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness CustomerService Articles Alltop CustomerService AllWrite Ink Articles by DCB Church of the CustomerCustomer Care Institute Customer Experience Crossroads CustomerService Articles CustomerService Point Marketing 4 Business Open Forum (..)
SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness CustomerService Articles Alltop CustomerService AllWrite Ink Articles by DCB Church of the CustomerCustomer Care Institute Customer Experience Crossroads CustomerService Articles CustomerService Point Marketing 4 Business Open Forum (..)
SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness CustomerService Articles Alltop CustomerService AllWrite Ink Articles by DCB Church of the CustomerCustomer Care Institute Customer Experience Crossroads CustomerService Articles CustomerService Point Marketing 4 Business Open Forum (..)
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