Calendars Customer Service Restaurants 
LEADERASSISTANT.COM
APRIL 23, 2023
In this episode, Claudette talks about her journey as an assistant, tips for calendar management, delegating, evolving as the job evolves, email management, and dealing with difficult executives. Claudette Clayton has over 25 years of experience as an executive assistant, has a dog named Thor, and loves the Lord of the Rings.
Make or Break Moments
JANUARY 16, 2010
I have to be honest, I don’t go for the food. I only go when The Reunion Band is playing. One of the band members, Jim Gray, is a family friend and the band plays all the classic rock songs you love to sing.
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Make or Break Moments
JUNE 14, 2010
The purpose? To talk about Seth’s book Linchpins and what it means to make yourself an artist in your field and consequently indispensible.
Make or Break Moments
DECEMBER 25, 2009
Our customers feel the same way. Their favorite product line or their favorite booth in the restaurant. It is the simple touches – remembering their name or how they take their coffee. Or just greeting them with pleasure in your voice so they know they are valued.
Make or Break Moments
MAY 4, 2010
Starting with the generous sponsors: Avitae, Nickles Bakery , Stancato’s Italian Restaurant and the Cuyahoga Valley Career Center. Well, this past weekend at Podcamp Cleveland EVERYONE was giving away stuff for free. They donated space, food and beverages for the few hundred who came to present and participate.
Make or Break Moments
MAY 20, 2010
In customer service words, I believe we can take that to mean that we never give up in our effort to provide every customer the best experience; when it is easy and when it is challenging. *Okay, the date consisted of him sending a batboy over to the stands with a ticket to his seats behind the Reds dugout.
Success
DECEMBER 21, 2022
Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Schedule a regular date night on your calendar with your spouse. Ask restaurant servers for low-sodium options—you’d be surprised how eager they are to help. Say “yes” when you want to say “no.”
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