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So here is my midmorning gift to you. I have to confess. I don’t like Starbucks coffee – too acidic, but I do love their frappuccinos. I don’t like Starbucks coffee – too acidic, but I do love their frappuccinos. But the budget just can’t handle the cost and my waistline can’t afford the calories.
Here’s the daily quote from my “Women Who Do Too Much&# calendar that was a gift this past Christmas. We certainly get confused about what service really is and who is being served. Yet, everyone agrees that service is a good thing. Someone trying to tell me something?
The book goes on to talk about how to view the valleys of life in a more realistic, sensible way and to appreciate the gifts we have even in our hard times. And when we are on top of the world to make sure we don’t get too full of ourselves and simply enjoy every moment for the gift that it is.
Each day is a gift for which we should be thankful. And our customers, our employees, our vendors and especially our families can easily tell over which land we preside. We should be thankful for what we have and see each person, situation, and moment as a gift from God. (He Thanks for writing this blog! Have a blessed day!
And yet the product he is selling is geared towards those wanting to provide a retrospective of someone’s life- perhaps a gift you give toward the end of someone’s life. Moments when you begin to develop a lifelong relationship with your customer. A sensitive product.
It is also true with our customers. If we put them first in all we do – the customerservice experience improves. Word circulates that your business is the customer-friendly business. A great gift for a new business owner or store manager, Put Customers First is just $9.95.
Will people forget that his ego seemed to shine brighter than his gifts to the industry? Make or break moments are those times when we have the opportunity to build a relationship with our customers or times when we do something that harms that relationship forever.
I’m working on taking time off for visits, but in the meantime I’ll reconnect the old-fashioned way by writing, sending cards throughout the year; little gifts the family might enjoy, too. Todd Duncan , sales expert and co-author of The 10 Golden Rules of CustomerService: The Story of the $6,000 Egg. Too short, indeed.
And then she gave me the best birthday gift ever… “Would you be willing to be on a panel with Chris Brogan ?&# Absolutely. Just tell me when and where. Sheila’s online radio show airs on Thursdays and she offered me the date of August 12, 2010. Would I???? You betcha! The giving just keeps coming back and back and back.
Years ago, I was working myself to insanity because I felt an overpowering sensation of indebtedness to my job and an unwavering commitment to an unscalable definition of good customerservice. Good customerservice meant dealing with every single task with a sense of accessibility and urgency. This isn’t urgent!”
Surely, as executive assistants we may feel this way when we have to do all the boring stuff - filing, expenses, travel, calendaring, and phones. As an executive assistant, I knew I wasn't curing cancer or inventing anything, but that customerservice role and making a difference in one executive's life was meaningful for me.
Years ago, I was working myself to insanity because I felt an overpowering sensation of indebtedness to my job and an unwavering commitment to an unscalable definition of good customerservice. Good customerservice meant dealing with every single task with a sense of accessibility and urgency. This isn’t urgent!”
We get that bigger and better paying projects come along, but there was also no diplomatic finessing that is the mark of amazing customerservice and client relations. They admit they completely forgot as they had a personal emergency and no one has access to their calendar. Perhaps make it a lunch meeting vs a regular meeting.
ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customerservice team. So I think those two things are basically what an executive support role position does.
Breaking new ground in video conferencing, Zooms AI companion made waves when it launched in September 2023, gifting millions of users with automated meeting management and generative assistance. Zoom unveiled its latest updates this week, including advanced agentic AI Companion capabilities.
ADMIN Data entry Set up online questionnaires and feedback surveys Proofreading and editing Calendar/diary management Email/inbox management Customerservice Set up email templates for customerservice enquiries Create document template Travel arrangements Organise gifts for clients and or staff members Research Create PowerPoint Presentations Set (..)
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