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I still teach Adminology in our World Class Assistant™ certification and designation course because it never changes. Let’s take for example the task of meetingplanning or calendaring for your executive. Bring structure to any chaos meeting day. Several years ago, I came up with Adminology. Does this make sense?
They feel they have been managing calendars or planningmeetings forever so why pay attention. For 28 years, I have been teaching assistants to pay attention to the fundamentals such as meetingplanning, travel planning, calendar maintenance, organizational skills, follow-up systems, time management, and communications.
What surprised me after looking at the list was that many of the requests had to do with the typical administrative skills or tasks such as: managing multiple managers, dealing with difficult people, managing stress, calendar management, and troubleshooting. For example, what are the skills you need to be excellent at meetingplanning?
Their duties include (but are not limited to) answering and screening calls, meeting and greeting clients and customers, maintaining executives calendars, writing correspondence, generating reports, meetingplanning, filing, travel arrangements, maintain client/customer data records, supervising others, and the list goes on.
I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? I am happy with this role of a Personal Assistant, Teacher, Event Organiser and to top it all I am a working mother !! Minute taking made easier. Dealing in real time. When your voicemail goes awry.
During a break in the class, I was sitting at my assigned Telex and it started typing. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? I wonder what kind of service the client would have thought he was offering! Minute taking made easier.
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