Practically Perfect PA

JUNE 8, 2017

Suddenly, you’ll have a vast database of fabulous venues at your fingertips, as well as years’ of event industry experience you can tap into to make sure your event is a huge success. You need to juggle the demands for location, capacity, budget, amenities and environmental factors to get the right result for your event.

Budget 131

Budget Negotiating Stress Agencies 131

Service Untitled

FEBRUARY 22, 2011

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

Customer Service 40

Customer Service Negotiating Expenses Social Media 40

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

Green is a proud native of Boston, MA and has been a trusted advisor to executives in various industries for well over 10 years. Green is a proud native of Boston, MA and has been a trusted advisor to executives in various industries for well over 10 years. Concetta M. LEADERSHIP QUOTE Love is in the details. Concetta holds a B.S.

Restaurants 97

Restaurants Customer Service Budget Interviewing 97

LEADERASSISTANT.COM

JUNE 11, 2023

Caroline Rice is a c-suite executive assistant with 20+ years of experience successfully managing the administrative needs of top executives across several industries, including Wall Street.

Restaurants 95

Restaurants Customer Service Budget Interviewing 95

LEADERASSISTANT.COM

DECEMBER 17, 2023

Leslie Martinez is a longtime executive assistant in the financial services industry, and is passionate about helping EAs. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 93

Restaurants Customer Service Budget Networking 93

LEADERASSISTANT.COM

JULY 16, 2023

Monica Martin is a longtime assistant in the aerospace engineering industry. She has 36 years of administrative experience, focused in the aerospace engineering industry. LEADERSHIP QUOTE Great leaders find ways to connect with their people and help them fulfill their potential.

Restaurants 90

Restaurants Customer Service Budget Interviewing 90

Service Untitled

MARCH 19, 2012

So what does customer service look like in the home building business? Customers want a builder to take the time to understand their wants and needs, the builder to ask the right questions, to understand a buyer’s style and to be responsive, understanding, and considerate through the entire experience.

Customer Service 40

Customer Service UPS Budget Environment 40

LEADERASSISTANT.COM

MARCH 12, 2023

In this episode, Lexi talks about working with international teams, transitioning from an executive assistant to a manager of EAs, and she also shares her experience moving into the software industry. LEADERSHIP QUOTE Leadership isn’t about having all the right answers. It’s about having all the right questions.

Management 98

Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

DECEMBER 3, 2023

Previously, she managed the Office of the CEO at Complex Networks and has held various executive assistant positions within the advertising and creative industries. Outside of her career, she is passionate about community building, which she does through her celebrity assistant group, Assistants Anonymous.

Networking 94

Networking Restaurants Customer Service Budget 94

LEADERASSISTANT.COM

JUNE 18, 2023

In this episode of The Leader Assistant Podcast , Janice talks about working with founders, remote work as an assistant, aspiring to be a chief of staff, and working in the cryptocurrency industry. LEADERSHIP QUOTE If you don’t like something, change it. If you can’t change it, change your attitude.

2019 93

2019 Restaurants Customer Service 2020 93

LEADERASSISTANT.COM

MAY 21, 2023

Yvette Nieves has been an Executive Assistant for 25+ years in multiple industries. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 94

Restaurants Customer Service Budget Interviewing 94

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting.

Goals 91

Goals 2004 Restaurants Customer Service 91

LEADERASSISTANT.COM

MARCH 5, 2023

Following her retirement from military Service, she started a one-woman business providing virtual administrative support to retired General Officers and independent consultants in the defense industry. During the COVID shutdown, she watched businesses struggle with navigating a remote workforce.

Administrative Professionals 97

Administrative Professionals Retirement Restaurants Travel 97

LEADERASSISTANT.COM

AUGUST 6, 2023

Her solid business acumen, unwavering curiosity, and genuine passion for employee culture provide her the ability to fill any gaps necessary for a team’s success, and with over two decades of experience leading teams across varying industries and businesses, she has a wealth of tools, resources, and experiences to draw from.

AT&T 92

AT&T Restaurants Customer Service Interviewing 92

LEADERASSISTANT.COM

JULY 23, 2023

Michelle has built a strong reputation as a confident, experienced Administrator who is committed to improving and elevating the EA industry. Michelle made history in 2023 as the first Founder of an EA support company to win the Colleen Barrett Award for Administrative Excellence at the 2023 Chicago Admin Awards.

Administrative Professionals 95

Administrative Professionals 2023 Finance Restaurants 95

LEADERASSISTANT.COM

MAY 14, 2023

Over her 20+ years as an assistant, Annie has worked for boutique companies across multiple industries including accounting, marketing, nonprofit, and private wealth management. Annie has made it her focus to help assistants achieve their goals and manage everything on their plates, while finding freedom from overwhelm and burnout.

Confidence 95

Confidence Interviewing 2019 Restaurants 95

LEADERASSISTANT.COM

AUGUST 20, 2023

Victoria also has career experience in the tech industry. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Stress 90

Stress Restaurants Customer Service Budget 90

LEADERASSISTANT.COM

MAY 28, 2023

During her career, Jennifer has assisted high level executives in a variety of industries. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2016 97

2016 Restaurants Customer Service Interviewing 97

Practically Perfect PA

JULY 15, 2015

The airline emergency and customer service numbers. There are so many options and the prices range from budget to, shall we say, extravagant! For example I always include the following contact details: The out of hours telephone number for the travel agent you booked through. Why should you attend Assist Travel?

Travel 100

Travel Suppliers Attire Dropbox 100

The Small Business Blog

DECEMBER 14, 2009

Chancellor gives Scots little cheer : WILL a public sector squeeze combined with higher taxes for small businessmen and further restrictions on the pensions industry announced by Chancellor Alistair Darling in the SMEs hit out against NI hikes : The Chancellor’s decision to increase national insurance contributions by a further 0.5

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

NOVEMBER 2, 2009

Business cuts back on training and hours in bid to hang onto staff : A new survey by the Australian Industry Group has revealed that a third of companies are planning to cut their training budgets in the next 12 months, as entrepreneurs fight… India Inc’s business confidence surges, says CII : The business confidence of India Inc.

2009 100

2009 UPS 2007 2008 100

Service Untitled

JUNE 14, 2011

So why are so many people so dissatisfied with customer service ? Jack Abelson, a retail industry consultant called customer service “abominable.&# He contends that American business has lost focus on the appreciation and the value of the customer, and excellent customer service is “a profit producer.&#

Customer Service 40

Customer Service Phones 2009 Budget 40

The Small Business Blog

MAY 31, 2006

If SME’s could not in the past afford Enterprise Software, the same held true for the Software Industry: they could not afford SME’s, since there was just no way to profitable reach millions of small businesses. The cost of customer acquisition vs. the very low license fees made it an uneconomical model, whether via direct or channel sales.

2006 100

2006 2007 2008 2009 100

The Small Business Blog

JANUARY 22, 2008

Most notably because of exchange rate risk which makes it hard to budget. In hynsight everyone would agree it would be one of the worst industries at the worst time to begin a business. Keep overheads to a minimum, review and change your suppliers if there not giving you the best value for money and service.

2008 100

2008 2007 2009 2006 100

Service Untitled

FEBRUARY 17, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Are you meeting your customers’ service expectations? Service expectations are going to vary from company to company.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

The Small Business Blog

NOVEMBER 23, 2009

Rewriting bank regulations will hurt small businesses : In the typical fashion, Congress is now attempting to solve a “crisis&# by creating a new government agency with an unlimited budget and almost unlimited regulatory powers.

UPS 100

UPS 2007 2008 2009 100

Service Untitled

NOVEMBER 18, 2011

There’s more to building a business than advertising, yet how many organizations spend more of their budgets on marketing and attracting new customers, while neglecting the importance of maintaining current customers and making sure their needs have been met? Make the correction and do it immediately.

Customer Service 40

Customer Service Budget Training 40

The Small Business Blog

FEBRUARY 23, 2010

Consider joining forces with other companies in your industry “food chain” offering to add a link of their site on your webpage in exchange for a link of your site on their webpage. It doesn’t have to be fancy or high-budget. Encourage other sites to link to yours – this may be a well known strategy but it can’t be reinforced enough.

2007 100

2007 2008 2006 2009 100

Small Business CEO

JANUARY 25, 2010

So you benchmark your company against others in your industry. Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. What could you strive for even if it’s not industry-standard? Make budgeting easier. How do you compare to your competitors?

Credit Card 40

Credit Card PDF Customer Service Phones 40

Service Untitled

JUNE 15, 2010

Service Untitled The blog about customer service and the customer service experience. Employees recommend us to prospective customers; they are commonly at the front lines, and the success of most organizations are based on employee loyalty and dedication.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

Service Untitled

SEPTEMBER 29, 2011

We reminisced about our first cars when we were teenagers; seems that most of us had American budget cars with an occasional Toyota; possibly of today’s equivalent to the Toyota Yaris, but nevertheless none of us ever felt much loyalty to any of these manufacturers as we grew older and had more substantial incomes. There was more.

Customer Service 40

Customer Service Restaurants AT&T Holidays 40

Page Personnel

JULY 27, 2022

The marketing industry is definitely the place for the people person. They may also need to manage the marketing budgets and be aware of all market trends. First jobs for those in marketing often centre on sales or customer service, or possibly in field marketing. Ready for your next career step?

Agencies 52

Agencies Social Media Skills Agenda 52

Page Personnel

JULY 27, 2022

The marketing industry is definitely the place for the people person. They may also need to manage the marketing budgets and be aware of all market trends. First jobs for those in marketing often centre on sales or customer service, or possibly in field marketing. Ready for your next career step?

Agencies 52

Agencies Social Media Skills Agenda 52

Energage

SEPTEMBER 4, 2017

While CEO Doug Parker argues it was a simple case of industry parity, the mood was clearly summarized by Citi analyst, Kevin Crissey: “Labor is being paid first again. Many look to formal training, investing large budgets and hundreds of people-hours into instructor-led classes. The reaction from Wall Street was brutal.

2017 58

2017 Customer Service Training Skills 58

Small Business CEO

SEPTEMBER 17, 2013

And then there are the more tried and tested routes to market such as creating and maintaining a USP, differentiating yourself in the industry and ensuring your employees are kept satisfied in a productive and motivating environment. Customer Service Entrepreneurs customers management software' CRM Photo via Shutterstock.

USPS 40

USPS Customer Service Social Media Budget 40

Small Business CEO

AUGUST 10, 2012

Depending on the industry, small businesses usually depend on logistics and shipping services at some point. Think of this: if a customer’s package is late, damaged, or lost, their next purchase could very well be from a competitor. When juggling between the two alternatives, it is helpful to consider a few key points.

USPS 40

USPS Budget Purchasing Expenses 40

Productivityist

DECEMBER 15, 2013

For this “day of open doors” for the startup industry, we cooperated with over 100 companies in over 80 locations all over Berlin and around 700 participants from all over the world. One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service.

Dropbox 40

Dropbox Filing Google Docs Google 40