Rocky tax season could lead to slow refunds for employees
BMT Office Administration
MARCH 16, 2022
The cause, of course, is the pandemic, plus comically tragic underfunding for well over a decade. A portion of this backlog is due to pandemic-related payroll credits. Bear in mind, however, its previous attempt to hire 5,000 customer service reps was underwhelming—it’s been able to fill fewer than 200 positions.
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