Books Etiquette Interviewing 
Eat Your Career
SEPTEMBER 18, 2018
Whether you’re attending a networking event, heading into a job interview or meeting your new boss for the first time, the initial meeting can be one of the most important interactions you’ll ever have. Don’t take it lightly; try these tips to help you make a great first impression. Both make equally poor first impressions.
Office Dynamics
MAY 29, 2018
After her live World Class Assistant course, she continued to learn from my webinars , books, Monday Motivators , and online courses. I was tickled to death when Gillie told me that when she interviewed with the CEO, she was like a mini-Joan. Learn business etiquette and protocol. Gillie is a life-long student. It does matter.
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Laughing all the Way to Work
FEBRUARY 19, 2009
What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. I finally had a chance to sit down and read your book over the holiday. Admin in the Spotlight: Interview with Lynn Holgat. Why do we not use their full name? Excellent material!
Service Untitled
SEPTEMBER 22, 2010
In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues. To read this part of the interview, click “read more” below.
Service Untitled
JUNE 8, 2010
The book emphasizes that satisfying customers is not complicated. Bottomline: The book clearly explains starting and managing a company with practical and useful advice aimed towards customer service and employee satisfaction. The book provides practical information for customer service employees. We’ll Pick You Up.&#
Make or Break Moments
FEBRUARY 1, 2010
I didn’t find a lot on the Internet to answer that question – sure would love your thoughts – but I did find an old article by Darren Rowse on Problogger offering IM Etiquette tips. Most involve contacting a blogger of which you are a fan but some can translate to building relationships with customers over the computer: 1.
Laughing all the Way to Work
FEBRUARY 28, 2010
About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!
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