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The Power of Reinvention: 5 Major Career Pivot Stories with Happy Endings

Success

He delivers keynotes and workshops around mindset, purpose and performance, as well as diversity and inclusion, authoring several books along the way. Jones-Fosu’s first pivot led to a drop in salary, but importantly, it offered exposure to the area he wanted to pivot to, and the new position provided a greater quality of life. “It

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Celebrating National Customer Service Week by honoring the best

Service Untitled

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. As a result, companies didn’t cut salaries when they reduced hours.

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Three signs you’re burnt out with Dr. Saundra Dalton-Smith

Allwork

It’s not a fatigue that necessarily is related to, like, a medical condition. And another fun statistic that we found is that for every burnt out employee a company has, for every $10,000 in salary, it’s costing the company $3,400. It’s hard to have good customer service if you’re hating your own life.

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Fear of Success | Men With Pens

Men With Pens

And my salary provides the means to allow me to enjoy many other aspects in life. The reason I was willing to confess was because I realized I was putting a client relationship at risk – and because I cannot abide bad customer service, I also realized that I needed to address this issue. Just this one step. Then the next.

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