Books Customer Service Finance 
The Small Business Blog
MARCH 23, 2010
Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.
The Small Business Blog
NOVEMBER 16, 2009
Worsening Access To Finance For UK Small Business by Stefan Töpfer on Nov 16, 2009 Following on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance. You can follow any responses to this entry through the RSS 2.0
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Success
SEPTEMBER 10, 2024
Financial consulting, advising or planning What it is: “A typical day in my role involves a mix of client consultations, financial analysis and strategic planning,” says Brian Quigley, a finance professional and the founder of Beacon Lending in Denver. “I Additional requirements to attain certifications can vary. “As
The Small Business Blog
JULY 27, 2006
You need to look on your books as your very own window on the health and well being of your business. So, now you know why you need to keep books, but how do you go about it. This would mean you need an extra couple of books for this alone, and can lead to making the whole issue far more complex.
The Small Business Blog
NOVEMBER 2, 2007
John’s book is full of those moments, when he talks about &# A Solution to THE Small Business Problem “, marketing. His book fills any bootstrappers heart with joy as he takes you step-by-step to developing your own marketing plan. Any if you’re thinking about marketing, you should consider this book.
Tips From T. Marie
SEPTEMBER 17, 2024
Today, virtual service providers are practically superheroes in business capes (without the unwanted attention a cape gets you). We’re talking about experts who manage your marketing campaigns, consult on your growth strategies, and even whip up customer service workflows like it’s no big deal. There’s a VSP for that.
Make or Break Moments
JANUARY 4, 2010
In a recent article in Advertising Age entitled Banks Turn Message Back to What Consumers Want , reporter Beth Snyder Bulik spotlights the fact that banks are listening the consumers and changing their message to one that includes the answer to ‘how can you help me manage my finances?&#
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