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Finding new rituals If holiday cards aren’t your thing, rest assured that you’re not breaking any etiquette rules. Cards are a tradition, but they’re not a mandate,” says Kristi Spencer, a Missouri-based etiquette coach and founder of The Polite Company. Mailing holiday cards is a popular tradition.
Before you hit that post button, remember that there is a certain social media etiquette to follow when sharing your job-related thoughts with the world. Before you hit that post button, remember that there is a certain social media etiquette to follow when sharing your job-related thoughts with the world.
Work With Stephanie « 5 Easy Ways Kick-Start Your Daily Personal Productivity | Main | Grow Your Productivity by Hours a Day » Your Etiquette Practice Could be Killing Your Productivity Today I received a really nice note from one of my contacts, Amy Humphreys, at Illinois State University. B - Send flowers?
Home About Contact Me Links Sitemap A Telephone Etiquette Test Posted by Ian McKenzie Written on May 28, 2010 If youre new here, you may want to subscribe to my RSS feed. Don’t sacrifice information for the sake of brevity. Ian’s Messy Desk Helping you get the most out of the 24 hours in your day. Thanks for visiting!
Monday, October 19, 2009 Choose Your Method of Communication Effectively – Email, Phone, In-person, “Snail&# Mail/Memos Have you ever received an email from someone who just started at the company asking you to do something and you haven’t been introduced? DO use email for informational purposes (i.e.
If the WebinarJam link above doesn’t work for you, please try this link directly to YouTube. We aren’t sure where it was purchased or who produced it. We are sending information about this in an email to everyone who was part of the webinar. How to Watch This Webinar. Other Fun Facts From Today’s Webinar.
If a coworker is coughing or sneezing, communicate via email or telephone so you don''t have to come into close contact with the person. You should also ask if you can create an office policy to address flu season etiquette. If you have no choice but to work with sick coworkers, use good hygiene practices to keep germs at bay.
What to wear when casual is required at some events; I don’t like wearing “jeans and sneakers” at work. Monday Motivators™ is a weekly email sent from Joan Burge that gives you a little kick start to the week. These emails will include work advice, life advice, and sometimes how to find that good balance.
Clients don’t want to know, and it makes them uncomfortable. ” When sending emails to your client, take the time to address them by name, like “Hi, Susan,” or “Dear Jim.” And emailetiquette is a big deal, so always use complete sentences, etc., and proof your email before you send it.
As he reviews the details of the conversation, which didn’t go well for either party, he realizes something: “…I could easily see that I had failed to establish rapport at the top of the call. When you don’t have it, every step becomes a struggle.&# When you have rapport, the sales process moves forward easily.
What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Why do we not use their full name?
Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today! Go here if you are reading this in your email.) Click to get posts as we publish Prefer less email? To your success!
I make sure that I send an email to the contacts I met and set up coffee meetings to make a better connection with the ones that I am most interested in pursuing further. And I recycle the actual cards so they don't become clutter. " I have no idea who those people are, but they were important to me at one time. "
Whether it’s helping you plan a trip together or you need an in-depth training session on TRAVO.com, please email us at help at travo dot com. We are partnering with over 30,000 hotels and major airlines and car rental companies to bring you rates that won’t be available anywhere else. View the webinar replay now.
Main | Your Etiquette Practice Could be Killing Your Productivity » 5 Easy Ways Kick-Start Your Daily Personal Productivity As you search for your ultimate personal productivity blueprint, don't forget to think about how you get going in the morning. Don't like to get physical?
In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! Join my email list here if you want to get an email when a new episode goes live.
You won’t make any friends in business if you don’t respect the basic rules of etiquette, and this is certainly one of the most important. That’s how I know what works and what doesn’t. I can’t be the only one who has experienced a retaliative, hostile, bullying work environment. Elizabeth — Too funny!
Please don’t hesitate to contact me with any questions or concerns. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? I can just hear the conversation at the office tomorrow. a great game and I'm happy for my Canadian friends.
The average number of e-mails and assistant manages between her/his e-mail and their executive’s email is 225 per day; and about 350 on the high side! Don’t forget to stay connected with us for great surprises all month long! The post Why e-Mail Isn’t Always Your Best Option appeared first on Office Dynamics.
Just because the event has ended doesn’t mean we stop blogging. More ways to stay in touch… Never want to miss a blog post from us by entering your email at the upper right of this page (then click submit). Business Management Daily had a daily free download or gift. So what do we do now that the blog-a-thon is over?
A lot of companies don’t really track contact volume objectively. However, what people think isn’t always what’s true. The data, however, doesn’t make mistakes. It can certainly be misused or misunderstood, but assuming it’s collected properly, it won’t make mistakes.
You don’t always have to be faster or cheaper to keep your customers from straying off to the competition, but you need to maintain a consistent brand of professionalism, speed, and convenience. If you keep a database of addresses and email lists, send your customers birthday cards, promotions, and current interesting information.
What’s more, at least two of us didn’t bother turning the phones to a vibrate mode. Aside from business and human etiquette of paying attention to the person you’re with, this is a complete waste of time. This wasn’t terribly surprising. It shouldn’t be for any dog owner. How do I know this?
Admittedly,companies like Zappos can afford to spend millions on developing their brand loyalty, but didn’t they all start out small and learn from their own mistakes? I’d appreciate if you didn’t charge for shipping, and if you have a really easy return policy too. Don’t use canned speeches on me when I call.
Have meetings, informal chats, luncheons, and/or emails to keep everyone in touch. Don ‘t withhold relevant information. Say thank you even if it is the person’s job, but isn’t it always a plus when someone thanks you? Each department contributes so everyone in the company feels they are on the same team.
An entrepreneur I met with recently told me that his company regularly calls and emails its competitors to see how good they are. They measure objective things like how long it takes to get a human on the phone, how long it takes to get a product, how long it takes to get an email response, etc.
Southwest Airlines doesn’t charge for checked bags, but Alaska Airlines who charges $15 for the first bag has realized an extra $70 million revenue in one year. And isn’t this all a part of customer service? And isn’t this all a part of customer service? That works out to one bathroom for 189 passengers.
We call a business at 4:45 and the person answering the phone can’temail or fax the relevant paperwork because everyone is getting ready to close the office at 5:00. We blame the customer if he doesn’t see the situation as we see it. Take for instance the example of a title closing company here in South Florida.
Because customers don’t have to keep calling or emailing back to get their issue resolved, representatives are able to move on and help other customers instead of having to go back and keep addressing the same problem. Saving money. Less time spent by representatives on the phone, over chat, etc. saves the company money.
Shouldn’t any responsible business have at least a back-up generator for emergencies? We all know to take shelter, and wouldn’t it have been prudent to move tables around, push the customers away from windows, and thus have some protection from the storm? In a Manhasset store, lights went out during a freak storm.
Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? Consequently there are fewer emails now to answer and a lot more time to devote to her family. It sounds very efficient.&# But not “personal.&#
Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer service procedures and social media preparation Cheryl June 30, 2010 Customer Satisfaction , Little Things, Big Differences , Proactive No Comments You wouldn’t jump into a swimming pool if you didn’t know how to swim. At a local.
This article is the first in a four-part series which describes each of the 4 Bioteams Zones, starting with t he Leadership Zone. T his article was originally published in July 2005 by Ken Thompson and Robin Good. Nature’s teams don’t issue orders. But why don’t nature’s teams issue orders?
These companies generally don’t place a huge emphasis on phone-based customer service and want to reduce the cost of the customer service they provide. email, web, etc.). email, web, etc.). They have hold music that isn’t annoying and that says “We’ll be with you shortly.
and after a quick email exchange, John was nice enough to agree to an interview. In case you aren’t aware, Sennheiser is a major manufacturer of microphones, headphones, and wireless transmission systems. I know about the company because they make my favorite pair of headphones. Our founder, Prof. Dr. Joerg Sennheiser, Prof.
It’s like dating – don’t make a move for a home run when we haven’t even gotten to first base yet. “I don’t GET why you want to guest post – my readers aren’t even your target market. In short, I couldn’t figure out his angle, his game, and it bothered me.
My initial impression most likely will be affected by the friendliness and kindness of the customer service agent; whether it is my first experience on the phone, by email, or in person. Then why wouldn’t you want to thank a customer for spending their time and their money at your company? photo credit: Identity Photogr@phy.
Stay in communication with me by direct email, newsletters, interesting guides, and trends pertaining to your product or service and individual thank you notes and gratitude cards. Not that it matters what I’m shopping for, since online shopping has grown exponentially. Do something very special for your customers.
Home About Me Advertise Cubicle Etiquette 101 By The Professional Assistant on Thursday, November 01, 2007 Filed Under: Office Gossip , Productivity D o you find that your colleagues are hovering around you when youre on the phone? In the mean time Im going to discretely tape up a copy of your etiquette rules somewhere public.
Home About Me Advertise Elevator Etiquette 101: Going Up? You reminisce about that Seinfeld episode where Elaine gets stuck on the subway and starts talking to herself about how the train isn’t moving and starts to get claustrophobic. If you don’t want to hold the door for whatever reason, try not to look at the person.
Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. If I didn’t know the person, and it was my first communication to him/her, I would use both names: John McDonald. Jane Watson of J.
Don’t forget to download your handout before watching: Why Assistants Should Consider Certification Handout. Is it possible to get a list of attendee email addresses to network after the webinar? Why do some businesses say that you are over qualified and won’t hire you? Live Webinar Question and Answer Follow up!
Hopefully, not too many of you were affected by the email system outages yesterday. Hopefully, you weren’t also affected by the FPL power outages. It’s a reminder to all of us that depending on one system alone works fine, right up until the time that it doesn’t. Until next time, T ake care - of your clutter!
Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. 23, 1 p.m.
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