AT&T Customer Service Filing 
The Small Business Blog
MARCH 23, 2010
Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. You want a little more.
Success
SEPTEMBER 10, 2024
Upwork’s 2023 Freelance Forward survey also showed that 47% of freelancers (roughly 30 million people) provide services such as IT, computer programming, marketing and business consulting. The income isn’t enough to rely on solely at this point, but it allows me to acquire new skills and make professional connections.
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Make or Break Moments
JULY 19, 2010
I am at a point where there are some things I just can’t do anymore and a friend of mine once told me “delegate everything but your genius.&# So – I was off to find a virtual assistant. The first project – transcribe a one hour speech from an audio file. I started to look at their test scores.
Customers Rock!
MAY 28, 2012
When not blogging, on Twitter, or on Facebook, she is marketing WikiThreads , her small business featuring Dallas t-shirts and logo embroidery. Thanks for chiming in on Customers Rock!, That’s the perspective many customer service experts have had toward social media-based customer service, or social CRM.
Make or Break Moments
FEBRUARY 4, 2010
In the post, Why Customer Data is Essential for Effective Marketing – Especially for Your Customers Jean shares a personal example of how Disney and Chase bank missed the boat when it came to using the historical customer data they had on file.
Service Untitled
MARCH 4, 2011
Except for well-paid banking executives, I doubt there are many people who would not agree that banks need to improve their customer service skills. While everyone will agree the objectives of any business are to make a profit and satisfy customers, the first aim needs the second aim to achieve results. Last year, 2.87
Service Untitled
APRIL 15, 2012
Apparently the dinner order wasn’t to the satisfaction of one very nasty gentleman, and as he raised his voice and insulted the young server, everyone in the restaurant and bar area turned around almost snarling with disdain aimed toward the rude customer. Did the clerk at the store sell you the wrong sized drill?
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