Office Dynamics

MAY 1, 2017

Cindy said that Shure Incorporated had a beautiful auditorium and that they would like to be a host site for me to hold a one day workshop or mini-conference. I started administrative training in a few of the companies where I worked. There was a lack of quality, meaty training for assistants. Well, of course, I said yes.

Administrative Professionals 187

Administrative Professionals Training Skills Administrative Training 187

Office Dynamics

APRIL 2, 2015

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. What qualities do assistants think you need to be a great assistant? Over the years, I have collected more than 300 ideas.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

MARCH 11, 2015

Assistants/secretaries don’t need training.”. “I Be assertive. In our workshop, we define World Class Assistant as someone who is on the cutting edge; leads the way; always strive for improvement and excellence; is a risk-taker and more. I’m just an assistant.”. I don’t care what people call me.” Be a pacesetter. Take the lead.

Administrative Professionals 100

Administrative Professionals Assertiveness Training Management 100

Office Dynamics

APRIL 30, 2018

I’m not sure if you know that 80% of my work is onsite training for administrative office professionals so I do a lot of traveling, in fact, 100% of my clients are out of state. When I’m facilitating a full-day workshop for assistant or executives about maximizing their assistant’s time, I experience several aha moments.

Administrative Professionals 167

Administrative Professionals Travel Salary Promotion 167

Office Dynamics

OCTOBER 26, 2016

Though my career has evolved into training and development, I always feel most at home when surrounded by growth-oriented assistants. Joan taught us to be assertive and persistent, even in the face of naysayers. That’s one of the reasons I always jump at the opportunity to attend Conference.

Assertiveness 100

Assertiveness Administrative Professionals Gifts Training 100

Office Dynamics

MARCH 18, 2015

Training & Development. Discuss your training and development requirements with your executive. Tell your executive about upcoming seminars and workshops you would like to attend and why. Tell your executive about upcoming seminars and workshops you would like to attend and why. You must be intentional about it.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Office Dynamics

AUGUST 1, 2016

Recently, I was conducting a full-day workshop for administrative professionals at a large organization. This was a mandatory training event and sometimes when employees are told they must attend training, they get a little defensive.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

Office Dynamics

APRIL 21, 2016

There are several factors that determine how we react to ethical situations including our background, personality, level of training, and most importantly our value system. Additionally, depending on the circumstances of the situation, we might also fear retaliation or judgment, so another factor is fear.

Administrative Professionals 100

Administrative Professionals Negotiating IAAP Expenses 100

LEADERASSISTANT.COM

SEPTEMBER 25, 2022

One of the criticisms I’ve faced over the years is that I’m not aggressive enough or assertive enough or maybe somehow, because I’m empathetic, it means I’m weak. To learn more about how you can join growth-minded Leader Assistants, check out our Leader Assistant Premium Membership for ongoing training, coaching, and community.

Gifts 52

Gifts Assertiveness Interviewing Email 52

Office Dynamics

FEBRUARY 8, 2016

And after speaking to women in workshops, seminars and at my conferences for 25 years, I know this is one area we need to work on. If someone is complimenting them or they have done a good job, they have high self-esteem. But if someone belittles them or their work, they tend to have low self-esteem.

Self Esteem 100

Self Esteem Gifts Goals Health 100

Bonnie Low Kramen

FEBRUARY 10, 2021

If the situation is to change, then EAs need to participate in the assertion about what assistants do and the responsibilities they now hold. The educators not only include trainers like me, but also the professors in business schools who are training the leaders of the future. Commit to ongoing training to keep sharpening your saw.

2021 52

2021 Salary 2020 Training 52

Bonnie Low-Kramen

OCTOBER 3, 2024

I have been teaching my Be the Ultimate Assistant workshops since 2011. By the end of the workshop, I love that my students are walking and talking differently with this newfound awareness. attended the Chicago workshop in March, 2016. Debbie said that never would have happened without the training and I know that’s true.

Management 52

Management Mentoring 2024 Policies 52

Allwork

DECEMBER 11, 2024

” Assertive communication: Express your concerns calmly and directly. Foster community: Organize social events and workshops to build a strong sense of community. Train your staff: Make sure your staff is trained to handle complaints effectively. Paraphrase their concerns to ensure understanding.

Customer Service 265

Customer Service Assertiveness Environment Training 265