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The director of a small but busy public library in the Midwest, Marcia Fanning (not her real name) says she was meek and didn’t really stand up for herself for many years: “I let people walk all over me, and I ended up being really unhappy a lot of [the] time.”. The stress-reducing power of assertiveness. I apologized.
But some workplace experts are speaking up and encouraging employees to do just the same in 2024; perhaps the only “resolution” you will need this year is some real talk. What assumptions do we hold about where and when we’re allowed to speak up? What have we experienced as the costs of speaking up in the past?
The best time to be assertive with a person is in the early phase of your relationship! Assertion : Confidently expressing what you think, feel, and believe. Standing up for your rights while respecting others’ rights. Look for Part 2 of this blog later next week: Can Lack of Assertiveness be Interpreted as Weakness?
Many administrative professionals and non-exempt employees ask me about how to be assertive without burning bridges or coming across as aggressive. One admin asked, “Can you provide assertiveness techniques and communication skills that I can put into practice?”. Many people confuse assertiveness with aggressive behavior.
The best time to be assertive with a person is in the early phase of your relationship! Assertion : Confidently expressing what you think, feel, and believe. Standing up for your rights while respecting others’ rights. Look for Part 2 of this blog later next week: Can Lack of Assertiveness be Interpreted as Weakness?
Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Benefits of Being Assertive. Reduces anxiety.
Often, sales managers rely on training to help improve seller performance, but this approach by itself is insufficient. Training and hands-on experience can only get sellers so far. And without identifying which mindsets limit seller performance, sales managers cannot see true improvement—even as sellers are trained on new skills.
Many administrative professionals and non-exempt employees ask me about how to be assertive without burning bridges or coming across as aggressive. One admin asked, “Can you provide assertiveness techniques and communication skills that I can put into practice?”. Many people confuse assertiveness with aggressive behavior.
What actions can an administrative assistant take to assert themselves in the workplace?" This is a great question and I am taking an excerpt from my Star Achievement Series® training certification program. Be known as someone who comes up with ideas and gets things done. Promote Yourself. Be visible to the right people.
What actions can an administrative assistant take to assert themselves in the workplace?" This is a great question and I am taking an excerpt from my Star Achievement Series® training certification program. Be known as someone who comes up with ideas and gets things done. Promote Yourself. Be visible to the right people.
Quite often I am asked which courses I would recommend for assistants that are just starting in the profession and want to undertake some training to increase their skills and help them move up the career ladder. I always say that it is extremely important for assistants to attend training courses throughout the year.
I was quickly placing my laptop in the bin, folding my raincoat up, taking off my shoes, and putting my purse on the conveyer when all of a sudden, this young woman who had been in line behind me, stepped right in front of me with 2 suitcases and placed them on the conveyer. 7 essential action steps for becoming a more assertive assistant.
We provide executive assistant coaching on everything from being more assertive to professional image, communications, leadership, time management and building a partnership with the executive. We use this information for a 30-, 60- and 90-day follow-up call with the assistant and the executive to track progress.
Lack assertiveness. The problem with not being assertive is we let people walk over us. If you don’t feel you are assertive, take some classes. Assertive is about getting your needs met while being considerate of others. We can’t always choose who we work with but we can choose how we respond. Then we get upset.
The 4 most in-demand tech jobs of 2024 and beyond Although it might feel like AI is out to replace us , Jervis asserts that it’s, in fact, the opposite. For example, it’s an effective way for medics and the engineers of the future to train without jeopardizing lives. It also lends well to remote or hybrid work environments.
Experts say the system’s foundation sets up justice-involved individuals to fail. Even if he interviewed for a position, “when they had a chance to experience my intelligence and my character, once the conviction popped up, no one said, ‘He seemed like a good kid, let me call him back and find out more. There was no humanity.
Administrative assistants continue to struggle with how to keep up with all the demands placed upon them in a time-compressed world and yet maintain quality. Be assertive and ask for more details or get the bigger picture to reduce back and forth time or going off on the wrong tangent. I will share with you some of my favorite tips.
There have been so many times over the years that I have received an email about a fantastic training course or conference that I would love to attend. It really is unheard of in any other profession: so why don’t assistants attend training courses? I’m sure many of you have had a similar experience.
Be assertive. Many executives have never been trained on how to properly leverage the talents of their support staff. When you identify a specific task you can or should take over for your executive, speak upassertively. Don’t give up just because you heard “no” the first time around.
Shake things up! One way to stand out is to shake things up in a good way. If someone is doing something or saying something that is unacceptable to you, then you need to speak up in a professional and assertive manner. Thousands of employees tell me they can’t attend training because their company won’t pay for it.
How do assert myself when I can’t take on any more?” In the past, climbing up to the position I presently hold, it was an asset and it helped me to get noticed and promoted, but now I find it has labeled me as the go-to person. Need more help in the area of asserting yourself? I have a problem saying ‘no’ to anyone.
As soon as you move abroad , you’re in charge of paying for your medical expenses, as your United States health insurance won’t let you submit any assertions, says Elena Jones, a personal finance expert at FinanceJar. Once you become a legal resident, you can sign up for the national health care in your new country. Do your research.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Hotel Shuttles: You need to find out if that hotel shuttle has specific times airport pick-up times. laughing and showing no consideration that you have to get up at 6:00 a.m.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Hotel Shuttles: You need to find out if that hotel shuttle has specific times airport pick-up times. laughing and showing no consideration that you have to get up at 6:00 a.m.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Hotel Shuttles: You need to find out if that hotel shuttle has specific times airport pick-up times. laughing and showing no consideration that you have to get up at 6:00 a.m.
Nobody readily puts up the hand to take minutes and those of us who do sometimes fear the job because of the expectation that is put on us to produce discussions accurately. Assertiveness. Minute takers must have the confidence to be able to speak up in a meeting (where appropriate) and clarify points. Organisation.
Our free training programs began in 2009 with the 26 Weeks to Administrative Excellence pre-recorded video program. More free assistant training at your fingertips. In fact, we are so passionate about providing training to you that we added a second YouTube Channel called Live a BIG Life. appeared first on Office Dynamics.
Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. Speaking up. The post 6 Ways for Assistants to Gain Respect appeared first on Office Dynamics - Executive And Administrative Assistant Training.
I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Speaks up in my team meetings and has brought additional insights into our group forums that are highly valued.
New Year’s resolutions are a chance to fire up the willpower that waned in the previous year. That resolve can go a long way—but only if it’s backed up by action items that are tailored to who we are and what motivates us to change. Fives, for instance, have trained themselves to live with less. Type Six: The Guardian.
This is about asserting one's needs in a positive, professional and firm manner. So if you don't say something up front (and maybe even a few times after), then don't expect the other person to change. . * Then you have to use assertive communication, which I have written about in earlier Blogs. Joan Burge.
The audience participated in group discussions on her ideas of: gain insight as to how to be visible without appearing self-serving: speak up -- offer ideas and solutions, ask questions, proactively manage conflict or frustrations. Tags: Admin Assistant Training Career Management. Great program!
Of course this profession is near and dear to my heart since I worked in the administrative profession for 20 years and Office Dynamics has been dedicated to administrative training and development for 25 years. They weren’t great with their follow-up systems and managing their travel. So I am still very involved in the profession.
I am always impressed at the great ideas people will come up with. During my training, I give ample time for attendees to use their creativity, skill practice, and stretch out of their comfort zones. Speak out; present new ideas; be creative; be assertive; be open; generate enthusiasm, create change; improve processes.
We ended up having 120 assistants from 20 states attend our full day program, Building a Star Partnership, in Chicago at Shure Incorporated. I started administrative training in a few of the companies where I worked. There were training companies like Skillpath and AMA but they offered tons of programs for all types of careers.
The group came up with over 400 ideas which later became the now Amazon-best-seller, Who Took My Pen. I often see this in my training classes. In today’s casual world, people are becoming quite slack in their writing, set up of emails, and attention to detail. Don’t settle for “top of the mind” thinking.
I’ve lost my mojo and fear speaking up when I should,” confessed Janet who recently stepped into a new position. That’s why I’m offering these seven strategies to help you speak up and speak your truth the next time you feel that your voice needs to be heard: Clarity is Key. Consider the price you’re paying for not speaking up.
A “paradigm” is simply a mindset, but it plays an important role in how you show up in the workplace. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. We know that investing in a comprehensive training program like World Class Assistant is a big decision.
You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. One of the newer executive assistants showed up late for the class.
Sign up today and you’ll receive: Admission to the live event with Joan on May 7 at 10 a.m. A powerful affirmation that will help you approach setbacks with a sense of grace and empowerment—so you never again cower at life’s challenges. Stop letting the “busyness” of life run the show. Step into your BIG and bold life NOW. Pacific Time.
<Guest Post by Courtney Clark> Don’t you hate that feeling when stress starts to build up, until you reach your boiling point and you feel like you just can’t take it any more? Because they didn’t have the little release of venting, their stress built up. When most of us get to that point, there’s a solution: venting.
Business today is changing so rapidly that it is hard to keep up or keep track! Leadership: stepping up and out of comfort zones. Maybe there are training programs or webinars that can give you the educational edge? <Guest Post by Debbie Gross> Take Your Seat…At the Executive Table. Collaboration: going global.
You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. One of the newer executive assistants showed up late for the class.
Now, it’s up to you if you want to share it or post it at your desk or whatever. Keep it somewhere you can reach it so when those nasty self-doubts or sneaky naysayers start popping up, you can hold it up like the shield that it is…the shield that says, I’m strong. I’m accomplished and nothing is going to get to me today.
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