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The 4 most in-demand tech jobs of 2024 and beyond Although it might feel like AI is out to replace us , Jervis asserts that it’s, in fact, the opposite. For example, it’s an effective way for medics and the engineers of the future to train without jeopardizing lives. It also lends well to remote or hybrid work environments.
Not everyone can be a good minute taker – it’s a definite skill and quite often an art, hence the name of my course, The Art of Minute Taking. There are definite skills required to be a good minute taker and I’ve listed some of them below: Listening. Assertiveness. Good command of the written language.
Often, sales managers rely on training to help improve seller performance, but this approach by itself is insufficient. Training and hands-on experience can only get sellers so far. And without identifying which mindsets limit seller performance, sales managers cannot see true improvement—even as sellers are trained on new skills.
The best time to be assertive with a person is in the early phase of your relationship! Assertion : Confidently expressing what you think, feel, and believe. Look for Part 2 of this blog later next week: Can Lack of Assertiveness be Interpreted as Weakness? Tags: Admin Assistant Training Communication Skills.
When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. As you can see, these skills go beyond the basics. There is much to learn regarding advanced skills for assistants. When you have this kind of mastery, you gain a deeper level of respect. Register Today.
Being assertive involves some risk because you aren’t guaranteed of the outcome. However, you will have a better chance of having your needs met with assertive action than by being passive or aggressive. List the pros – what are the good outcomes if you assert yourself or your needs? (Part 2 of 2). How to you choose? Confidence.
Many administrative professionals and non-exempt employees ask me about how to be assertive without burning bridges or coming across as aggressive. One admin asked, “Can you provide assertiveness techniques and communication skills that I can put into practice?”. Many people confuse assertiveness with aggressive behavior.
Can lack of assertiveness be interpreted as weakness? I’m going to share with you points that have been discussed on this topic when I’m teaching administrative assistants and support staff personnel how to be assertive. Assertiveness has to do with having an “attitude of confidence.” I like to be needed. reduce anxiety.
In this gray area, they often don’t get enough training or the acknowledgment or credit they deserve and are often overlooked because the focus is on the levels both above and below them. Instead] it’s because they’re high performing skilled employees, committed to the organization.”
Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Benefits of Being Assertive. Reduces anxiety.
Many administrative professionals and non-exempt employees ask me about how to be assertive without burning bridges or coming across as aggressive. One admin asked, “Can you provide assertiveness techniques and communication skills that I can put into practice?”. Many people confuse assertiveness with aggressive behavior.
The best time to be assertive with a person is in the early phase of your relationship! Assertion : Confidently expressing what you think, feel, and believe. Look for Part 2 of this blog later next week: Can Lack of Assertiveness be Interpreted as Weakness? We, therefore, create stress in our lives.
Being assertive involves some risk because you aren’t guaranteed of the outcome. However, you will have a better chance of having your needs met with assertive action than by being passive or aggressive. List the pros – what are the good outcomes if you assert yourself or your needs? (Part 2 of 2). How to you choose? Confidence.
“There aren’t support systems there when people get home,” says Kevin McCracken, chief growth officer of The Last Mile , another nonprofit fighting recidivism and activating the potential of justice-impacted individuals through education and technological training. McCracken’s assertion is based on his personal journey.
Can lack of assertiveness be interpreted as weakness? I’m going to share with you points that have been discussed on this topic when I’m teaching administrative assistants and support staff personnel how to be assertive. Assertiveness has to do with having an “attitude of confidence.” I like to be needed. reduce anxiety.
Quite often I am asked which courses I would recommend for assistants that are just starting in the profession and want to undertake some training to increase their skills and help them move up the career ladder. I always say that it is extremely important for assistants to attend training courses throughout the year.
Typically, how this happens is that an organization will call Office Dynamics and their HR or executive will talk to us specifically about the situation or what skills they would like their assistant to develop. They were always a great investment for me.
Navigating political and cultural messaging: When to exercise caution Starbucks further complicated its situation in recent years by trying to assert a cultural and political voice in the market, a matter new CEO Brian Niccol has blamed as an obvious leading factor in the coffee chain’s setbacks. This is our enduring identity.
Why assertiveness in the workplace matters, especially for assistants, how it benefits you and what it really means. 7 essential action steps for becoming a more assertive assistant. The post Set Healthy Boundaries at Work appeared first on Office Dynamics - Executive And Administrative Assistant Training. Purchase Here.
There have been so many times over the years that I have received an email about a fantastic training course or conference that I would love to attend. It really is unheard of in any other profession: so why don’t assistants attend training courses? You have a lot of unique skills. The list is endless.
Why Some High-Profile Businesses Are Not Backing Down On DEI Companies that actively promote DEI initiatives att ract top talent and foster inclusive, productive environments, in stark contrast to those neglecting such initiatives that consequently struggle with recruiting and retaining skilled professionals. 53% of U.S.
Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. Each person in the group demonstrates their newly learned skills. I hope you will practice the above-mentioned techniques.
While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Use assertive communication skills to manage these situations. Do you hold grudges? Did someone at work say something that upset you? Best of luck!
Lack assertiveness. The problem with not being assertive is we let people walk over us. If you don’t feel you are assertive, take some classes. Assertive is about getting your needs met while being considerate of others. We can’t always choose who we work with but we can choose how we respond. Then we get upset.
Be assertive. Many executives have never been trained on how to properly leverage the talents of their support staff. When you identify a specific task you can or should take over for your executive, speak up assertively. Then, ask explicitly for the trust required to make that happen. They need clear, confident instructions.
Be assertive and ask for more details or get the bigger picture to reduce back and forth time or going off on the wrong tangent. The post Getting Things Done appeared first on Office Dynamics - Executive And Administrative Assistant Training. Tips to be Productive. Standardize your processes. Visit Our YouTube Channel.
I know many seasoned executive assistants who think they do not need to focus on or pay attention to their basic skills, what is also known as the fundamentals. Every career has certain core fundamental skills. I never take for granted the basic ‘platform’ skills I learned in the early days as a speaker. This is not smart.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00
How do assert myself when I can’t take on any more?” Need more help in the area of asserting yourself? Check out my entire series of blogs and webinars that can help you build your assertiveness in the workplace. What are your tips on the best way an assistant can overcome their problem saying no. Please share below.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00
As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to get training at work. • How to sell your ideas. • How to negotiate. • How to be a sales person.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00
I started administrative training in a few of the companies where I worked. I started Office Dynamics in 1990, when there was no one company specializing in in-depth training for administrative professionals. There were training companies like Skillpath and AMA but they offered tons of programs for all types of careers.
If someone is doing something or saying something that is unacceptable to you, then you need to speak up in a professional and assertive manner. Thousands of employees tell me they can’t attend training because their company won’t pay for it. It is really important to set healthy boundaries in the workplace. Thirst for knowledge.
Technical skills can be gleaned, but behavior must be taught. .” This vibrant profession is continuously expanding to encompass higher levels of responsibilities and broader, dynamic opportunities. There is a spectrum of professional administrative behaviors necessary to ensure successful executive support and business success.
The skills you gain as an administrative professional can easily transfer to other roles. For example, here are a few of the most common roles that may be a great fit for assistants, depending on your skills and interests: Project Manager. Training Coordinator. Event Planner. Virtual Assistant. Database Administrator.
Unlearning Silence by Elaine Lin Hering It’s a concept Harvard Law School lecturer Elaine Lin Hering , an expert in negotiation, influence and conflict management skills, explores in her upcoming book, Unlearning Silence: How to Speak Your Mind, Unleash Talent, and Live More Fully.
I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Takes networking skills very seriously, encouraging teamwork and collaboration throughout our organization.
Norma Carr-Ruffino has had some good material on behaviors such as: assertive, passive, aggressive, passive-aggressive. Develop being assertive. It is more difficult for an aggressive or passive-aggressive to intimidate an assertive person. Again, there are hundreds of resources on how to be assertive.
Our free training programs began in 2009 with the 26 Weeks to Administrative Excellence pre-recorded video program. More free assistant training at your fingertips. In fact, we are so passionate about providing training to you that we added a second YouTube Channel called Live a BIG Life. appeared first on Office Dynamics.
Good communication skills. Organization skills. Interpersonal communication skills. Excellent calendaring skills. Excellent time management skills. Great networking skills. Analytical forward thinking skills. Top Assistants List Qualities Of A Great Assistant. Team player. Detail oriented.
Here are some of Hemsley Fraser’s top success skills tips! Tip 2: Personal Effectiveness and Assertiveness. Your personal effectiveness includes how you communicate, how you manage your time, how assertive and confident you are and your power to negotiate and persuade. Tip 1: Working Relationships.
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