Office Dynamics

APRIL 11, 2016

Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. There are times when you should not negotiate but instead, you must walk away. It may be uncomfortable enough that you dread going to work. Be Open and Honest, Don’t Hint.

Self Esteem 100

Self Esteem Assertiveness Administrative Training Skills 100

Office Dynamics

AUGUST 3, 2015

Know exactly what you want to accomplish by attending the training or conference. How will your executive benefit from you attending training or a seminar? Here are 7 ideas for principles of persuasion to implement right away. For more, join us at tomorrow’s free event!

Negotiating 100

Negotiating Skills Training Learning 100

Office Dynamics

MAY 9, 2016

Use assertive communication techniques. There are times when you should not negotiate but instead must walk away. Sometimes what we think is the problem, really isn’t. When the other person is speaking, listen for any hidden issues. Try to get to the heart of the conflict so you can deal with it. #9 9 Be Open and Honest, Don’t Hint.

Self Esteem 100

Self Esteem Assertiveness Skills Negotiating 100

Office Dynamics

AUGUST 13, 2015

How to negotiate. • How to get training at work. • Joan also discussed some bonus tips in how to go after a yes when it comes to training and development towards the end of the program. This webinar is essential for you if you’ve ever wondered…. • How to be persuasive at work. • How to sell your ideas. • Webinar Handout.

Skills 100

Skills Administrative Training 2016 2015 100

Office Dynamics

MARCH 10, 2015

Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Or maybe they ignored you and that bothered you. Hidden anger or resentment will create barriers.

Skills 100

Skills Assertiveness PowerPoint 2015 100

Office Dynamics

APRIL 21, 2016

There are several factors that determine how we react to ethical situations including our background, personality, level of training, and most importantly our value system. The negotiator is someone who usually tries to make up the rules as she/he goes along. But, they might look the other way if a higher up were acting unethically. .

Administrative Professionals 100

Administrative Professionals Negotiating IAAP Expenses 100

Office Dynamics

APRIL 26, 2016

Ask questions to assess degrees of urgency, and practice negotiating timelines or redirecting requests. Assistants spend much of their time taking care of others’ needs. We recognize that interruptions and competing priorities will be part of each new day. What to do? Manage interruptions and learn to say “no” where appropriate.

Mentoring 100

Mentoring Administrative Professionals Negotiating Budget 100

Brilliantly Better

JUNE 22, 2010

If the brain was trained to give a pre-established answer, it will most likely give it, of course, but fact is there is some reaction time. During that time the brain searches for the best reaction to that stimulus. And that’s a good news. At this point of our example, the “engagement” point, something interesting happens.

2010 40

2010 AT&T Travel Skills 40