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employment law changes, HR managers must be proactive by reviewing existing policies, training staff, revising systems, and conducting regular audits. Six Steps HR Managers Must Take to Ensure Compliance To stay updated on changes in U.K. Training and Awareness Train HR staff and management on new legal requirements.
And they spend their other days ensuring their bosses, often C-suite leaders and upper management, have everything they need. So, managers find themselves living in the forgotten middle, a term called “middle child syndrome” in families, or “middle management syndrome” at work.
Sales managers are responsible for optimizing seller performance to realize revenue goals. Often, sales managers rely on training to help improve seller performance, but this approach by itself is insufficient. Training and hands-on experience can only get sellers so far. What is a sales mindset?
Emphasizing flexibility has shifted the focus to outcome-driven performance, enabling employees to deliver measurable results while managing their personal lives effectively. By allowing individuals to make their own decisions, Synchrony avoids placing the burden on frontline managers to coordinate collective in-office days.
Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Benefits of Being Assertive. Reduces anxiety.
An important component to self-management versus stress-management is to set healthy boundaries in the workplace. A boundary in the office for an administrative assistant can be as simple as addressing a coworker or manager who constantly steps into your workspace and takes your desk supplies without asking and doesn’t return them.
We provide executive assistant coaching on everything from being more assertive to professional image, communications, leadership, time management and building a partnership with the executive. We learn how the assistant manages day-to-day processes and make recommendations for greater efficiency when necessary.
Quite often I am asked which courses I would recommend for assistants that are just starting in the profession and want to undertake some training to increase their skills and help them move up the career ladder. I always say that it is extremely important for assistants to attend training courses throughout the year.
Opperman started noticing a difference in how management treated male and female employees. “I Then, when men were hired on, [company leaders] would sit with them and train them and give them all this attention.… I was angry a few times at work….
Ok, Renee is wondering how does an administrative assistant manage her manager or executive? Does Renee start with managing deadlines, learning how to schedule properly? How do you help your manager get things done? Or does this frustrated administrative assistant need to build on her partnership with her executive?
How many times do you ask a manager or someone who is giving you a task, “How soon do you need this?” Early in the day, clarify with your manager(s) what are the most important priorities. Early in the day, clarify with your manager(s) what are the most important priorities. The typical response is “as soon as possible.”
I have already written about managers as perceived dragons and co-workers. Lack assertiveness. The problem with not being assertive is we let people walk over us. If you don’t feel you are assertive, take some classes. Assertive is about getting your needs met while being considerate of others. Then we get upset.
The 4 most in-demand tech jobs of 2024 and beyond Although it might feel like AI is out to replace us , Jervis asserts that it’s, in fact, the opposite. For example, it’s an effective way for medics and the engineers of the future to train without jeopardizing lives. It also lends well to remote or hybrid work environments.
There have been so many times over the years that I have received an email about a fantastic training course or conference that I would love to attend. It really is unheard of in any other profession: so why don’t assistants attend training courses? I’m sure many of you have had a similar experience.
This cautious approach highlights the delicate balance organizations must strike in managing public perception while maintaining internal commitment to inclusivity and fairness. In a recent Allwork.Space Future of Work Podcast , corporate DEI expert Anastasia Penright asserts that DEI is fundamental to business success.
If someone is doing something or saying something that is unacceptable to you, then you need to speak up in a professional and assertive manner. Thousands of employees tell me they can’t attend training because their company won’t pay for it. It is really important to set healthy boundaries in the workplace. Thirst for knowledge.
Be assertive. Many executives have never been trained on how to properly leverage the talents of their support staff. When you identify a specific task you can or should take over for your executive, speak up assertively. Then, ask explicitly for the trust required to make that happen. They need clear, confident instructions.
This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle. When it comes to e-mail management, there are various approaches. Training & Development. Discuss E-mail Communications.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00
Our free training programs began in 2009 with the 26 Weeks to Administrative Excellence pre-recorded video program. More free assistant training at your fingertips. In fact, we are so passionate about providing training to you that we added a second YouTube Channel called Live a BIG Life. August: Getting to Yes Webinar.
Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. So, when you are communicating with executives or managers, keep it short, simple, and to the point. Just think of a newspaper.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00
Use assertive communication skills to manage these situations. The post Top 9 Communication Tips for Executive and Administrative Assistants appeared first on Office Dynamics - Executive And Administrative Assistant Training. Do you hold grudges? Did someone at work say something that upset you? Best of luck!
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00
More assertive? Better managing conflict? What are your secret dreams and visions for who you want to be or where you want to be a better person at work? Do you wish you were more confident? A better communicator? Picture yourself already having and emulating those qualities. The mind is attracted to what you put in front of you.
I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Manages peace and harmony; dealing with constant distractions daily. Appropriately assertive.
Be sure to share the blog-a-thon articles each day with your administrative peers and earn those extra entries. The post Blog-a-Thon Bonus Announcement appeared first on Office Dynamics.
Unlearning Silence by Elaine Lin Hering It’s a concept Harvard Law School lecturer Elaine Lin Hering , an expert in negotiation, influence and conflict management skills, explores in her upcoming book, Unlearning Silence: How to Speak Your Mind, Unleash Talent, and Live More Fully. What’s motivating and animating them? says Timothy J.
Gloria said that she noticed this administrative assistant manages upward and is passive aggressive and well connected in the company where she works. Norma Carr-Ruffino has had some good material on behaviors such as: assertive, passive, aggressive, passive-aggressive. Develop being assertive. What are some of your experiences?
Assertiveness. This guest post was written by Robyn Bennett, Director, Team Link Training Ltd, New Zealand. More than anybody else in the meeting a minute taker needs to be listening 100 percent of the time (no falling asleep here!). Check out my post here for tips on how to listen for the message.
Do you find more and more is demanded of executives and senior managers’ time? However, with more being expected of your manager’s time, this in turn increases the expectation of what is anticipated of your job role and assigned tasks. Tip 2: Personal Effectiveness and Assertiveness. Tip 1: Working Relationships.
I often see this in my training classes. Powerful assistants self-manage. Self-management is being very aware of your feeling, emotions, attitudes and knowing how you tend to respond to things. In what ways can you manage your thoughts, especially when you feel upset or work is chaotic? Don’t be a surface thinker.
Ideas on how to build better partnerships with your managers. All of April we will be celebrating administrative professionals and giving you: Spot-on information related to the administrative profession. Tips to help you be more productive in your day. Strategies for setting priorities and taking control of your day.
They feel they have been managing calendars or planning meetings forever so why pay attention. For 28 years, I have been teaching assistants to pay attention to the fundamentals such as meeting planning, travel planning, calendar maintenance, organizational skills, follow-up systems, time management, and communications.
If you are a manager reading this blog, check off the ones that apply to your administrative partner. Excellent time management skills. Taking baby steps is a good way to manage a big list of “must get better at” areas. I recently came across this list from one of my classes and wanted to share it. Accountable. Trustworthy.
She was wondering how to deal with a manager who seemed to be intimidated by her knowledge and go-getter attitude. This is important to keep in mind because as I told Paula, she needed to establish boundaries in the very beginning as the manager became aggressive in her attitude and delegating with Paula. Her name is Paula.
The audience participated in group discussions on her ideas of: gain insight as to how to be visible without appearing self-serving: speak up -- offer ideas and solutions, ask questions, proactively manage conflict or frustrations. Tags: Admin Assistant Training Career Management. Great program!
Of course this profession is near and dear to my heart since I worked in the administrative profession for 20 years and Office Dynamics has been dedicated to administrative training and development for 25 years. They weren’t great with their follow-up systems and managing their travel. I was pretty mobile and had numerous experiences.
I started administrative training in a few of the companies where I worked. I started Office Dynamics in 1990, when there was no one company specializing in in-depth training for administrative professionals. There were training companies like Skillpath and AMA but they offered tons of programs for all types of careers.
Gloria said that she noticed this administrative assistant manages upward and is passive aggressive and well connected in the company where she works. Norma Carr-Ruffino has had some good material on behaviors such as: assertive, passive, aggressive, passive-aggressive. Develop being assertive.
Supporting Senior Management with PA assistance in helping develop legislation for the Scottish Government. . Some days I eat my lunch on a train if I am travelling but I like it most when I am in my own office and have lunch in our kitchen area with my friends. Donna also won last year’s Scottish PA of the Year.
We specialize in professional training, development and information for administrative professionals and their executives. Are you ready to give up talking to your manager because he or she never listens to you? You need to work on your communications skills and being more assertive to gain attention. Remember… staying power.
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