Office Dynamics

APRIL 5, 2017

More assertive? Better managing conflict? One great example is an assistant requesting a daily meeting with his or her executive to review the upcoming day’s top priorities and more. What are your secret dreams and visions for who you want to be or where you want to be a better person at work? A better communicator?

Administrative Professionals 221

Administrative Professionals Assertiveness 2017 Customer Service 221

Office Dynamics

APRIL 25, 2017

The skills you gain as an administrative professional can easily transfer to other roles. For example, here are a few of the most common roles that may be a great fit for assistants, depending on your skills and interests: Project Manager. Whatever skills you’ll need in your next role, find ways to develop them now.

Administrative Professionals 209

Administrative Professionals Skills PowerPoint 2017 209

Office Dynamics

SEPTEMBER 21, 2015

When you’re a pro at what you do, you understand the importance of managing expectations among the people you support and work with in the office. Communication experts agree that replacing “think/feel” with “believe” expresses even more assertiveness and self-confidence to management, colleagues and clients: “I believe you’re right.”

Assertiveness 100

Assertiveness Confidence Skills Management 100

Practically Perfect PA

DECEMBER 4, 2014

There are many benefits for both assistants and their employers in receiving the right training but how do we convince our managers and our organisations that they should invest in our career development? You have a lot of unique skills. Assistants have a lot of unique skills that other professionals do not have.

Training 100

Training Networking Assertiveness Expenses 100

Practically Perfect PA

NOVEMBER 11, 2013

Last week I wrote about performance reviews and although I’m still not sure that the majority of performance reviews are all that helpful, especially for assistants. If our manager’s take little time to help us set good objectives (again this is fairly common) how do they know what to judge us on?

2014 100

2014 Assertiveness Travel Suppliers 100

Practically Perfect PA

NOVEMBER 11, 2013

Last week I wrote about performance reviews and although I’m still not sure that the majority of performance reviews are all that helpful, especially for assistants. If our manager’s take little time to help us set good objectives (again this is fairly common) how do they know what to judge us on?

2014 100

2014 Assertiveness Travel Suppliers 100

Practically Perfect PA

NOVEMBER 11, 2013

Last week I wrote about performance reviews and although I’m still not sure that the majority of performance reviews are all that helpful, especially for assistants. If our manager’s take little time to help us set good objectives (again this is fairly common) how do they know what to judge us on?

2014 100

2014 Assertiveness Travel Suppliers 100

Practically Perfect PA

MAY 4, 2016

Sometimes 50 words are not enough so I’ve listed 100 words that will make minute taking a breeze! Here they are… Acknowledged. As a result… Asked for. Brought up. Communicated. Complained. Considered. Course of action… Decided. Questioned. Recommended. Reiterated. Scrutinised. Summarised. Talked through… Topic.

Assertiveness 100

Assertiveness Keyboards Stress UPS 100

Office Dynamics

OCTOBER 24, 2016

Be taken more seriously by management. Colette said assertiveness shows respect to you and others. Lisa reviewed the 6 Principles of Da Vinci Thinking. How can you sharpen your question asking skills so solutions will start to come to you? Create opportunities for yourself. Minimize career risk. Be more influential.

Assertiveness 100

Assertiveness 2015 Collaborate Environment 100

Bonnie Low Kramen

SEPTEMBER 26, 2022

No matter which name you call it, the behavior is not healthy for individual staff and it is certainly not productive for companies and the managers who lead them. In “Office Space,” the male office staff were given mundane work to do, they were bored, and poorly managed by 8 managers, not 1. Why are they quietly quitting?

2004 52

2004 2022 Stress Assertiveness 52

Practically Perfect PA

JANUARY 30, 2015

I’ve worked for Executives who have employed assistants because the business expects them to have one, I’ve worked with managers who are unable to or are unwilling to delegate work and I’ve worked with Directors who are so highly organised they don’t need the extra support. Daily contact is ideal. Be proactive.

Assertiveness 100

Assertiveness AT&T Management Skills 100

Office Dynamics

APRIL 30, 2018

That means more can be accomplished in less time – and management is sure to appreciate that. Whether you are a manager or an assistant, if you are familiar with your business, you can often see ways to make money—perhaps by paying attention to competitors or watching trends. Make money. Trust me, it’ll pay off! Joan Burge.

Administrative Professionals 167

Administrative Professionals Travel Salary Promotion 167

Practically Perfect PA

OCTOBER 3, 2012

As we all know writing minutes is a basic skill for assistants and we have probably written more over the years than Stephen King has writing novels. I had a job a few years back that provided support for twelve Committees who had four meetings a year, which meant I was writing a set of minutes practically every week. Brought up. Complained.

Agenda 100

Agenda Assertiveness Skills Stress 100

Practically Perfect PA

OCTOBER 3, 2012

As we all know writing minutes is a basic skill for assistants and we have probably written more over the years than Stephen King has writing novels. I had a job a few years back that provided support for twelve Committees who had four meetings a year, which meant I was writing a set of minutes practically every week. Brought up. Complained.

Agenda 100

Agenda Assertiveness Skills Stress 100

The Office Professionals Place

FEBRUARY 24, 2010

In the office, the expectation is to constantly exhibit decorum, tact, composure, and display knowledge of your skills. Listen with empathy not sympathy and be assertive in your response. Criticism and/or negative feedback during a performance review. 50 pts It’s that time of year again the dreaded performance review.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

Office Dynamics

APRIL 18, 2016

When I teach this piece of the program, after I review the strategies, I present the groups with a real-work scenario and then they practice how to effectively voice their opinion. A World Class Assistant should be able to voice his or her opinion but, of course, you must do it tactfully. 7 Strategies for Voicing Your Opinion.

Self Esteem 100

Self Esteem AT&T Goals Assertiveness 100

Office Dynamics

AUGUST 27, 2013

Dealing with bad managers can be an emotional drain. Clerical professionals who work in close quarters or communicate frequently with their bosses are especially challenged when faced with poor management. Learning to communicate assertively, keeping good records, and networking can help you deal with even the worst boss.

Management 100

Management Assertiveness Equipment Networking 100

Brilliantly Better

SEPTEMBER 12, 2010

The ultimate project management victory: I crossed off my own death today. I agree it’s a little difficult to understand this concept, especially if you’re coming from a long traditional task management experience. It doesn’t have to be a positive review, just an honest one. For A Liveline Philosophy Forget deadlines.

2010 40

2010 Lifestyle AT&T Dropbox 40