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Navigating political and cultural messaging: When to exercise caution Starbucks further complicated its situation in recent years by trying to assert a cultural and political voice in the market, a matter new CEO Brian Niccol has blamed as an obvious leading factor in the coffee chain’s setbacks.
Being assertive involves some risk because you aren’t guaranteed of the outcome. However, you will have a better chance of having your needs met with assertive action than by being passive or aggressive. List the pros – what are the good outcomes if you assert yourself or your needs? Learn from your experience.
Often, sales managers rely on training to help improve seller performance, but this approach by itself is insufficient. Training and hands-on experience can only get sellers so far. And without identifying which mindsets limit seller performance, sales managers cannot see true improvement—even as sellers are trained on new skills.
Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Benefits of Being Assertive.
Being assertive involves some risk because you aren’t guaranteed of the outcome. However, you will have a better chance of having your needs met with assertive action than by being passive or aggressive. List the pros – what are the good outcomes if you assert yourself or your needs? Learn from your experience.
In this gray area, they often don’t get enough training or the acknowledgment or credit they deserve and are often overlooked because the focus is on the levels both above and below them. It can also ensure managers are well-trained, supported and recognized. Training and support should be consistently and equitably offered.
Learning Highlights You will learn: . Why assertiveness in the workplace matters, especially for assistants, how it benefits you and what it really means. 7 essential action steps for becoming a more assertive assistant. Consider what types of boundaries you might need to implement this week. Purchase Here.
The 4 most in-demand tech jobs of 2024 and beyond Although it might feel like AI is out to replace us , Jervis asserts that it’s, in fact, the opposite. In the workplace, augmented reality can be a compelling learning tool. She places extra emphasis on tools that are both attainable and accessible.
We provide executive assistant coaching on everything from being more assertive to professional image, communications, leadership, time management and building a partnership with the executive. We learn how the assistant manages day-to-day processes and make recommendations for greater efficiency when necessary.
Quite often I am asked which courses I would recommend for assistants that are just starting in the profession and want to undertake some training to increase their skills and help them move up the career ladder. I always say that it is extremely important for assistants to attend training courses throughout the year.
If someone is doing something or saying something that is unacceptable to you, then you need to speak up in a professional and assertive manner. Since I got out of high school and went right into the workforce, I was hungry to learn in any way possible. I have identified 3 levels of learning. Thirst for knowledge. I agree 100%.
Learn to scan information and determine which items really need attention. Be assertive and ask for more details or get the bigger picture to reduce back and forth time or going off on the wrong tangent. The post Getting Things Done appeared first on Office Dynamics - Executive And Administrative Assistant Training.
Be assertive. Many executives have never been trained on how to properly leverage the talents of their support staff. When you identify a specific task you can or should take over for your executive, speak up assertively. Always position the time it takes to learn something new as an investment. Wherever you can, assume.
Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. Learning to read your audience or the situation and adapt as necessary. Each person in the group demonstrates their newly learned skills.
You’re in a meeting—perhaps learning about a new company initiative or listening to a boss who wasn’t happy with your team’s performance—and you have something to say, but then you just… don’t. She asks people to examine the costs of staying silent: “We unlearn being silent by recognizing and wrestling with the silence we’ve learned.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00
More assertive? Learn to be a catalyst for change in your organization and it will catapult your reputation. If you’d like to learn more about our Blog-A-Thon you can do so here. See yourself in a new light, starting today! Do you wish you were more confident? A better communicator? Better managing conflict? Joan Burge.
I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Truly wants to understand the business for her own learning to better engage and to help me get in front of things.
Use assertive communication skills to manage these situations. To learn more about earning you Certified World Class Assistant designation and certification please click here. Do you hold grudges? Did someone at work say something that upset you? Or maybe they ignored you and that bothered you. Best of luck!
Assertiveness. Learn as much as you can about the topic. This guest post was written by Robyn Bennett, Director, Team Link Training Ltd, New Zealand. More than anybody else in the meeting a minute taker needs to be listening 100 percent of the time (no falling asleep here!). Always take an extra pen. Knowledge of the subject.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00
Fives, for instance, have trained themselves to live with less. Read on to learn how you can set New Year’s resolutions that stick by matching your unique Enneagram personality to goals that will keep you motivated. Want to learn more about how the Enneagram affects you and your success? How the Enneagram Impacts Your Goals.
Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. There is much to learn regarding advanced skills for assistants. Register Today.
However, a key learning point to understand is that although communication should be continuous, try to avoid constant questions and instead arrange a specific time to effectively discuss a wide range of points face-to-face. Tip 2: Personal Effectiveness and Assertiveness. One top tip is to not be afraid to say “no”.
Continue pursuing opportunities to learn and be challenged. We’re all fortunate to have training pioneers like Joan and her team in the corner for administrative professionals. The post What I Learned From 450 Revolutionary Assistants in Las Vegas appeared first on Office Dynamics. Keep the momentum going!
It was four full-days of learning and these assistants were hungry to achieve their certification and WCA Certified designation. Every time I have the honor of teaching, I learn new things as well. During my training, I give ample time for attendees to use their creativity, skill practice, and stretch out of their comfort zones.
Of course this profession is near and dear to my heart since I worked in the administrative profession for 20 years and Office Dynamics has been dedicated to administrative training and development for 25 years. I can do what I do today because of what I learned during those 20 years. Why did I leave after 20 years?
learn to promote yourself to the right people in the right way. abandon old attitudes about "hiding" under your work or "behind" others: lead -- assert yourself, initiate change, become an administrative role model, influence others. Tags: Admin Assistant Training Career Management. Great program!
You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. You are the loser when you shut down this great opportunity to learn.
What are the new skills admired and soon to be required of administrative professionals: Digital Savvy: learning semi-tech and self-publishing skills. Data Analysis: learning how to collect, analyze and synthesizing information to create solutions. Virtual Engagement: learning how to be an effective virtual partner.
Learning Highlights. As an attendee, you’ll learn: Why “Superwoman Syndrome” is so prevalent for today’s working women and why it’s time to let it go. Invite your female friends and fellow colleagues for this life- and career-changing event. The 5 Pillars that create a full life, how to harmonize (not “balance”!) How to do it all.
I often see this in my training classes. If you’d like to learn more about our Blog-A-Thon you can do so here. The group came up with over 400 ideas which later became the now Amazon-best-seller, Who Took My Pen. Don’t settle for “top of the mind” thinking. They are so excited and “brag” about being the first ones to finish.
You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. You are the loser when you shut down this great opportunity to learn.
I started administrative training in a few of the companies where I worked. I started Office Dynamics in 1990, when there was no one company specializing in in-depth training for administrative professionals. There were training companies like Skillpath and AMA but they offered tons of programs for all types of careers.
I never take for granted the basic ‘platform’ skills I learned in the early days as a speaker. Also, when we conduct activities in our training classes with assistants and ask them what skills, attitudes, and behaviors are important for an assistant, 90 percent of the time they list the fundamentals. You must do the same.
You will earn yourself a great deal of respect if you learn and practice active listening skills. You can learn more about Judi at www.JudiMoreo.com. We often don’t listen properly because our thoughts are elsewhere and most of us will not admit that we didn’t hear what was said because we were focused on our own self-talk.
Training Coordinator. Learn how to run reports and queries, or maybe offer to help creating procedures for others to do the same. If you’d like to learn more about our Blog-A-Thon you can do so here. The skills you gain as an administrative professional can easily transfer to other roles. Event Planner. Virtual Assistant.
Learned a foreign language. Learned how to drive a car with a manual transmission. Rock on, Super Stars! Things I Have Done- starter list by KMK Foley. Worked my way through college and at the end of ten years, paid off my loans. Taught myself how to use database software. Recovered from an empty (emotional AND financial) bank account.
It is a favorite topic in my Star Achievement Series® training program. lack assertiveness. Dragons won’t go away unless you learn to face them in a positive fashion. I have been speaking on how to slay your ‘Office Dragons’ for 25 years now. Dragons are huge, dominating, fictitious creatures. Walk your talk.
We specialize in professional training, development and information for administrative professionals and their executives. You need to work on your communications skills and being more assertive to gain attention. I have learned over 42 years in the workplace, that most difficult people, have a soft spot inside. Don’t give up.
I have applied for positions I was overqualified for and thankful for what I learned from them. A possible response could be – I will utilize any downtime researching professional development opportunities such as free or low-cost webinars, training, conferences, etc. Constant learning with gratitude is a state of mind.
Only a rare few administrative professionals have learned to tap into the power of the most advanced leadership skill. Learning Highlights. As an attendee, you will learn…. Plus helpful resources for continued learning!). Continued Learning and Development. Download – June 2016 Webinar Chat ARCHIVE.
Does Renee start with managing deadlines, learning how to schedule properly? The post How to Help Your Manager Get Things Done – Ask an Admin appeared first on Executive And Administrative Assistant Training - Office Dynamics. I don’t know what other methods and/or processes to use. Thank you, everyone!?.
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