Office Dynamics

JANUARY 18, 2009

Can lack of assertiveness be interpreted as weakness? I’m going to share with you points that have been discussed on this topic when I’m teaching administrative assistants and support staff personnel how to be assertive. Assertiveness has to do with having an “attitude of confidence.” It is an aura of confidence.

Assertiveness 100

Assertiveness Confidence Skills Training 100

Office Dynamics

MARCH 12, 2015

Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Benefits of Being Assertive. Reduces anxiety.

Assertiveness 100

Assertiveness Self Esteem Training Stress 100

Office Dynamics

AUGUST 6, 2019

You are confident, peaceful, in control (not walked over), respected, like a peer or business partner and viewed as a leader. Why assertiveness in the workplace matters, especially for assistants, how it benefits you and what it really means. 7 essential action steps for becoming a more assertive assistant. Purchase Here.

Assertiveness 213

Assertiveness Monster Travel Email 213

Practically Perfect PA

SEPTEMBER 22, 2013

Quite often I am asked which courses I would recommend for assistants that are just starting in the profession and want to undertake some training to increase their skills and help them move up the career ladder. I always say that it is extremely important for assistants to attend training courses throughout the year.

Training 100

Training Assertiveness Skills Confidence 100

Eat Your Career

APRIL 22, 2019

Be assertive. Many executives have never been trained on how to properly leverage the talents of their support staff. They need clear, confident instructions. When you identify a specific task you can or should take over for your executive, speak up assertively. Wherever you can, assume. responsibility for admin duties.

Assertiveness 185

Assertiveness Confidence Training Email 185

Office Dynamics

SEPTEMBER 4, 2019

Forbes.com define executive presence as the ability to project gravitas–confidence, poise under pressure and decisiveness. Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. Using a confident tone.

Assertiveness 157

Assertiveness Confidence Skills Training 157

Practically Perfect PA

DECEMBER 4, 2014

There have been so many times over the years that I have received an email about a fantastic training course or conference that I would love to attend. It really is unheard of in any other profession: so why don’t assistants attend training courses? I’m sure many of you have had a similar experience.

Training 100

Training Networking Assertiveness Expenses 100

Office Dynamics

DECEMBER 7, 2018

I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. More confidence when addressing conflict in a way that leverages relationships. Appropriately assertive.

Assertiveness 180

Assertiveness Calendars 2018 Confidence 180

Practically Perfect PA

AUGUST 24, 2017

Assertiveness. Minute takers must have the confidence to be able to speak up in a meeting (where appropriate) and clarify points. This guest post was written by Robyn Bennett, Director, Team Link Training Ltd, New Zealand. Check out my post here for tips on how to listen for the message.

Skills 185

Skills Assertiveness Agenda 2016 185

Office Dynamics

APRIL 5, 2017

Do you wish you were more confident? More assertive? See yourself in a new light, starting today! What are your secret dreams and visions for who you want to be or where you want to be a better person at work? A better communicator? Better managing conflict? Picture yourself already having and emulating those qualities.

Administrative Professionals 221

Administrative Professionals Assertiveness 2017 Customer Service 221

Practically Perfect PA

MAY 11, 2014

Tip 2: Personal Effectiveness and Assertiveness. Your personal effectiveness includes how you communicate, how you manage your time, how assertive and confident you are and your power to negotiate and persuade. Image covers everything from your appearance to your tone of voice, attitude, behaviour, body language and confidence.

Assertiveness 100

Assertiveness Confidence Negotiating Skills 100

Office Dynamics

OCTOBER 6, 2009

Norma Carr-Ruffino has had some good material on behaviors such as: assertive, passive, aggressive, passive-aggressive. Develop being assertive. It is more difficult for an aggressive or passive-aggressive to intimidate an assertive person. Again, there are hundreds of resources on how to be assertive.

Temping 100

Temping Assertiveness Confidence Training 100

Success

DECEMBER 6, 2022

Fives, for instance, have trained themselves to live with less. This is more about their self-confidence and indifference toward criticism than an actual domineering attitude. So, pairing a Nine with an assertive go-getter at home or at work will allow them to shine as a leader who hears all sides and preserves peace.

Goals 299

Goals Assertiveness Stress 2021 299

Success

JANUARY 30, 2024

“Speaking up can be more challenging for women due to historical gender norms that discourage assertiveness,” Bevins says. It is essential to promote inclusivity, mentorship and leadership training to empower women to voice their opinions confidently.” Women may fear being labeled as aggressive or confrontational.

UPS 264

UPS Assertiveness Environment AT&T 264

Office Dynamics

MARCH 21, 2017

It will boost your confidence and your professional presence. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. We know that investing in a comprehensive training program like World Class Assistant is a big decision. Hone Your Professional Trademark.

Skills 203

Skills Administrative Professionals 2017 Training 203

Office Dynamics

OCTOBER 28, 2009

build confidence to display and vocalize your talents: share successes -- don't be modest, let your manager know what you do well and what motivates you to succeed. abandon old attitudes about "hiding" under your work or "behind" others: lead -- assert yourself, initiate change, become an administrative role model, influence others.

Assertiveness 100

Assertiveness Confidence Training Promotion 100

Office Dynamics

AUGUST 26, 2009

This is about asserting one's needs in a positive, professional and firm manner. This starts with confidence in knowing your rights. Then you have to use assertive communication, which I have written about in earlier Blogs. Tags: Admin Assistant Training Communication Skills Difficult People Mgr/Asst Team. Joan Burge.

Assertiveness 100

Assertiveness Confidence Training Skills 100

Office Dynamics

APRIL 2, 2015

Organization skills. Team player. Interpersonal communication skills. Detail oriented. Positive, can-do attitude. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills. Customer-service focused. Excellent time management skills. Good listener. Professional presence.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

OCTOBER 6, 2009

Norma Carr-Ruffino has had some good material on behaviors such as: assertive, passive, aggressive, passive-aggressive. Develop being assertive. It is more difficult for an aggressive or passive-aggressive to intimidate an assertive person. Again, there are hundreds of resources on how to be assertive.

Temping 100

Temping Assertiveness Confidence Management 100

Loosely Speaking

APRIL 28, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Have you got game? If you’re a female executive, add that other balancing act, appropriate assertiveness versus perceived bitchiness, and you may find your carefully honed professionalism isn’t cutting it.

2004 100

2004 Assertiveness Confidence 2009 100

Office Dynamics

AUGUST 26, 2009

This is about asserting one's needs in a positive, professional and firm manner. This starts with confidence in knowing your rights. Then you have to use assertive communication, which I have written about in earlier Blogs. It's called Establishing Boundaries! This is different than saying, "No!". Joan Burge.

Assertiveness 100

Assertiveness Confidence Management UPS 100

Office Dynamics

OCTOBER 28, 2009

build confidence to display and vocalize your talents: share successes -- don't be modest, let your manager know what you do well and what motivates you to succeed. abandon old attitudes about "hiding" under your work or "behind" others: lead -- assert yourself, initiate change, become an administrative role model, influence others.

Assertiveness 100

Assertiveness Confidence Promotion Management 100

Office Dynamics

APRIL 11, 2016

You don’t feel confident or happy when you are in conflict with co-workers or even a customer. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. Conflict can hold you back from being your best and giving your best. Take Charge.

Self Esteem 100

Self Esteem Assertiveness Administrative Training Skills 100

Practically Perfect PA

NOVEMBER 11, 2013

To complete a training course on web analytics and optimisation so that I can report on the data in a useful and meaningful way for the business to improve it’s online marketing and content. The methodology and any training for staff to be completed by Q2. To be completed for Q3. Skills related objectives. To be completed by Q3.

2014 100

2014 Assertiveness Travel Suppliers 100

Practically Perfect PA

NOVEMBER 11, 2013

To complete a training course on web analytics and optimisation so that I can report on the data in a useful and meaningful way for the business to improve it’s online marketing and content. The methodology and any training for staff to be completed by Q2. To be completed for Q3. Skills related objectives. To be completed by Q3.

2014 100

2014 Assertiveness Travel Suppliers 100

Practically Perfect PA

NOVEMBER 11, 2013

To complete a training course on web analytics and optimisation so that I can report on the data in a useful and meaningful way for the business to improve it’s online marketing and content. The methodology and any training for staff to be completed by Q2. To be completed for Q3. Skills related objectives. To be completed by Q3.

2014 100

2014 Assertiveness Travel Suppliers 100

Small Business CEO

OCTOBER 27, 2011

Of course, it’s important to invest in PRINCE2 training and certification, as this gives individuals and teams the understanding of the methodology. Clear communication is essential for project managers, whether it’s having the confidence to present to senior stakeholders, writing a clear business case, or sharing ideas within a team.

Training 40

Training Project Management Negotiating Assertiveness 40

Office Dynamics

JUNE 12, 2018

A possible response could be – I will utilize any downtime researching professional development opportunities such as free or low-cost webinars, training, conferences, etc. I learned additional confidence and to speak up when the position’s duties radically changed within days of being hired.

Interviewing 178

Interviewing Retirement Health Skills 178

Office Dynamics

JULY 10, 2018

Communicate with your manager to ensure you both understand the expectations of your position and confidently discuss the future vision for you and your position. Be prepared to ask questions & request justification if negative feedback is given. Learning is always a win-win for an employee & manager and progress is easily tracked.

Goals 202

Goals Stress Filing Email 202

Office Dynamics

SEPTEMBER 21, 2015

Communication experts agree that replacing “think/feel” with “believe” expresses even more assertiveness and self-confidence to management, colleagues and clients: “I believe you’re right.” If you’re a careful listener, you’ll often hear people say something like, “I think/feel the best course of action is….”

Assertiveness 100

Assertiveness Confidence Skills Management 100

Office Dynamics

APRIL 18, 2017

Promote your accomplishments in a way that is honest and confident, without going overboard. The more you can self-manage and work independently, the more valuable you become to your executive(s) and the organization. Become an advocate for yourself! Cite specific achievements and the impact they had on the organization.

Mentoring 198

Mentoring Promotion 2017 Skills 198

Ideas.Ted

OCTOBER 21, 2021

Many trainings and articles about microaggressions focus on how you can intervene in the moment, which is a crucial part of allyship. It can make a big difference in their next performance: You build their confidence, help them learn what works and then ask them to try something new.

Skills 114

Skills Assertiveness Confidence 2021 114

Productivityist

DECEMBER 13, 2021

In addition to coming up with a goal—say, to learn a programming language to be more assertive with your boss—it’s important to understand who you are, what makes you tick, and how you deal with others around you. Aren’t people tired of setting goals? We don’t just call them goals: we instead call them life missions. Good question.

2005 98

2005 Assertiveness Goals Social Media 98

Productivityist

DECEMBER 13, 2021

In addition to coming up with a goal—say, to learn a programming language to be more assertive with your boss—it’s important to understand who you are, what makes you tick, and how you deal with others around you. Aren’t people tired of setting goals? We don’t just call them goals: we instead call them life missions. Good question.

2005 98

2005 Assertiveness Goals Social Media 98

Office Dynamics

MAY 9, 2016

You don’t feel confident or happy when you are in conflict with co-workers or even a customer. Use assertive communication techniques. In addition, the constant push for quality and improved customer service necessitates cooperation among employees. Conflict can hold you back from being your best and giving your best. 10 Take Charge.

Self Esteem 100

Self Esteem Assertiveness Skills Negotiating 100

Office Dynamics

AUGUST 1, 2016

This was a mandatory training event and sometimes when employees are told they must attend training, they get a little defensive. I get it but on the other hand, the employee should be happy their employer cares enough to invest in professional development. can help influence change simply by making them aware.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

My EA Career

JULY 7, 2020

The slinky is the perfect metaphor for the way I encourage Executive Assistants that I train, coach and mentor to adapt and adjust to the impacts of Coronavirus. They need to be confident about their ability to assert and advocate for the needs of their business leader and their key stakeholders. Let me tell you why.

Mentoring 52

Mentoring Assertiveness Skills Confidence 52