Assertiveness Class Negotiating 
Office Dynamics
APRIL 25, 2019
Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Hidden anger or resentment will create barriers. Best of luck!
Office Dynamics
SEPTEMBER 5, 2018
After that list, I see advanced competencies such as negotiation or persuasion skills. Also, when we conduct activities in our training classes with assistants and ask them what skills, attitudes, and behaviors are important for an assistant, 90 percent of the time they list the fundamentals. The fundamentals always rise to the top.
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Office Dynamics
MARCH 10, 2015
(Excerpt from Office Dynamics’ World Class Assistant™ Certificate Program). Star and World Class Assistants think before they speak, in most instances. Use assertive communication skills to manage these situations. This article is an excerpt from the World Class Assistant Certificate Program. Best of luck!
Office Dynamics
AUGUST 13, 2015
How to negotiate. • It was also discovered during the Getting to Yes webinar that there was a great interest in receiving the Communication Style Profile Assessment and more detailed information on what each color style means that Joan uses in both her Star Achievement and World Class Assistant programs. How to sell your ideas. •
Musings of a High-Level Executive Assistant
JUNE 14, 2015
There was actually a period of a couple of weeks where I was waking up at 630am every day to work out, sometimes twice a day - a pilates class and then walking 4-6 miles too. I sleep with an eye mask that also covers my ears and the entire bridge of my nose so no light can seep in from under. I am less a raging night owl.
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