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This is a posted question from Business Management Daily ‘s Admin Pro Forum that has been shared with permission. . Question: “I’ve heard many times from colleagues and people close to me that I’m just not assertive enough to really get ahead and achieve the things I want. Courses on How to Be More Assertive.
Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Benefits of Being Assertive. Reduces anxiety.
How many times are assistants told to be more assertive? It seems to me the word is everywhere we look, it is on our job descriptions, it is in our objectives and there are a ton of courses solely dedicated to making assistants more assertive. It seems we must constantly assert ourselves or we are total failures at the job!
I have already written about managers as perceived dragons and co-workers. Lack assertiveness. The problem with not being assertive is we let people walk over us. If you don’t feel you are assertive, take some classes. Assertive is about getting your needs met while being considerate of others.
She was one of a few women in engineering in her graduating class. Opperman started noticing a difference in how management treated male and female employees. “I Kayla Opperman, a Colorado-based former engineer, quit her career in architectural and electrical engineering with MEP firms after six years.
Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Hidden anger or resentment will create barriers. Best of luck!
Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. In my World Class Assistant™ course, attendees will ask me what this means. We do this on the third (last) day of class.
This is a vital topic I cover in my Star Achievement Series® , World Class Assistant™ Certificate program , and one-on-one coaching. This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle.
Monday, August 24, 2009 Managing the Micromanager The job description did not include managing a micromanager. Some managers feel that they would do the project themselves just so they know it will get done their way. If others are involved in the project, cc your manager on emails so that they are kept in the "loop."
They feel they have been managing calendars or planning meetings forever so why pay attention. For 28 years, I have been teaching assistants to pay attention to the fundamentals such as meeting planning, travel planning, calendar maintenance, organizational skills, follow-up systems, time management, and communications.
I often see this in my training classes. Powerful assistants self-manage. Self-management is being very aware of your feeling, emotions, attitudes and knowing how you tend to respond to things. In what ways can you manage your thoughts, especially when you feel upset or work is chaotic? Don’t be a surface thinker.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Request to speak to the “Manager on Duty.”. Be assertive in a professional fashion. I have been hosting the Annual Conference for Administrative Excellence for 25 years.
In my World Class Assistant™ Certificate Program held in Las Vegas, the attendees and I delve into this topic. Here are some of the things I hear assistants, secretaries and managers say: “I would dress better if they paid me more money.”. Managers work hard so they can be promoted to Director, and then Sr. Be assertive.
You have to dive deep within yourself to develop that “World Class” status that executives are looking for in their assistants. These are just a few of the topics we cover in the World Class Assistant™ Certification and Professional Designation program. After all, it’s a competitive market out there! Register Today.
I recently came across this list from one of my classes and wanted to share it. If you are a manager reading this blog, check off the ones that apply to your administrative partner. Excellent time management skills. Taking baby steps is a good way to manage a big list of “must get better at” areas. Accountable.
I am just coming back to the office this week after an incredible week of teaching World Class Assistant to some amazing ladies. Speak out; present new ideas; be creative; be assertive; be open; generate enthusiasm, create change; improve processes. As always, we had a small group creating a very intimate experience. Joan Burge.
I would like to focus on tips from my high-end boot camp for administrative and executive assistants called World Class Assistant. Read the Wall Street Journal after your manager is done with it. Learn what your manager likes to follow, and become her eyes and ears on the subject. The topic is Develop a Healthy Curiosity.
Joan Burge designed the course materials with follow-up activities and assessments to be completed outside of class time. Action Items and Follow-up Activities extend learning beyond the class room and empower students to self-develop. An Intent to Apply form will be sent to the student prior to attending their class.
I was teaching a class two weeks ago from the Star Achievement Series®. Under that umbrella, we addressed topics such as self-management vs. stress management, learning specific difficult people types and how to handle each of them, the benefits of conflict and much more. Setting Healthy Boundaries. Addressing boundaries.
Each month we feature a question from our friends at Business Management Daily’s Admin Pro Forum. Of all the programs offered by other training companies that I’ve attended, World Class Assistant was much more comprehensive and intense. Please enjoy engaging in a conversation about this month’s question.
(Excerpt from Office Dynamics’ World Class Assistant™ Certificate Program). Star and World Class Assistants think before they speak, in most instances. Use assertive communication skills to manage these situations. This article is an excerpt from the World Class Assistant Certificate Program. Best of luck!
Overwhelm refers to an intense emotional state in which an individual feels unable to manage or process the demands placed upon them,” explains psychologist Priya Nalkur. “It Some of the tasks on your plate might better suit one of your teammates, which you can discuss with your manager. At-home relaxation and focus techniques.
I will manage the tasks and projects set before me appropriately so that deadlines are met. I will communicate effectively and assertively so that there is a clear understanding of what is required and requested. I will interact with co-workers, clients, and upper management with professionalism. A new topic each month.
But as diary management can count for a large part of your role – and it was 80% of mine – you have to take matters into your own hands. I had moved from a role where I felt first-class and appreciated and now I felt ordinary. Be assertive about what you need and what you can offer. Don’t doubt your knowledge!
It was also discovered during the Getting to Yes webinar that there was a great interest in receiving the Communication Style Profile Assessment and more detailed information on what each color style means that Joan uses in both her Star Achievement and World Class Assistant programs. We have about 5 spaces left for our fall 2015 class.
If it is a situation that requires urgent attention, be assertive and ask for help and apologize for any inconvenience. Upcoming topic: Dealing with Workplace PMS - Poor Management System - September 6, 2010 Dial-in#: 1-712-432-3030 Passcode: 346621 Become a member of the Elite - Subscribe today! Worklife Line Chat Every Monday at 7 p.m
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Request to speak to the “Manager on Duty.”. Be assertive in a professional fashion. I have been hosting the Annual Conference for Administrative Excellence for 19 years.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Request to speak to the “Manager on Duty.”. Be assertive in a professional fashion. I have been hosting the Annual Conference for Administrative Excellence for 19 years.
I am well rested and ready to teach my high-end boot camp this week called World Class Assistant. I love teaching World Class Assistant as we dig deep into various topics including: Building a Strategic Partnership, Generational Communication, Being Future Focused, Decision Making, Creating a Career Portfolio and much more.
Be assertive, state your case, and give and ask for solutions. Upcoming topic: Dealing with Workplace PMS - Poor Management System - September 6, 2010 Dial-in#: 1-712-432-3030 Passcode: 346621 Become a member of the Elite - Subscribe today! It is important to listen to the other persons views and take them into consideration.
I was purposely brought in to help these assistants manage change, build strategic partnerships with their managers, learn how to be more proactive, and build peer synergy. Recently, I was conducting a full-day workshop for administrative professionals at a large organization. At that point, I just let her be as she wanted.
My classes are filled with mostly women who are ambitious, high achievers, and yet, often lack confidence in their own abilities. She left the class on fire and very excited to go back to discuss her new ideas with her CEO executive. She was also a gifted manager of people and a strong advocate for women. Here are 6.
Today I am focusing on tactfully voicing your opinion, which is another topic I cover in our World Class Assistant Certification course. Throughout my career as an employee—a few decades ago—I had the need to voice my opinion to my manager, colleague, vendors, peers, and others.
Listen with empathy not sympathy and be assertive in your response. Upcoming topic: Dealing with Workplace PMS - Poor Management System - September 6, 2010 Dial-in#: 1-712-432-3030 Passcode: 346621 Become a member of the Elite - Subscribe today! Let them have their words. Do not interrupt. Seek answers. A new topic each month.
If so, “Reflect on how you can better manage your nerves next time, including silencing the voice in your head that causes you to doubt yourself and your abilities,” advises Chen. Use Video Recording Chen also asserts that “the golden nuggets you find when recording yourself are invaluable.” Assertiveness takes practice.
Even if you are a Trump supporter, you cannot deny that our new President ran his entire campaign exhibiting Class A, typecast bully behavior. COSTS TO MANAGEMENT. What if you had Donald Trump as a boss? This may lead one to ask: Is this the new paradigm of acceptable behavior in the workplace today?
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