Office Dynamics

APRIL 25, 2016

I am just coming back to the office this week after an incredible week of teaching World Class Assistant to some amazing ladies. It was four full-days of learning and these assistants were hungry to achieve their certification and WCA Certified designation. Every time I have the honor of teaching, I learn new things as well.

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Training 100

Office Dynamics

SEPTEMBER 5, 2018

I never take for granted the basic ‘platform’ skills I learned in the early days as a speaker. Also, when we conduct activities in our training classes with assistants and ask them what skills, attitudes, and behaviors are important for an assistant, 90 percent of the time they list the fundamentals. You must do the same.

Calendars 223

Calendars 2018 Negotiating Skills 223

Office Dynamics

MARCH 11, 2015

In my World Class Assistant™ Certificate Program held in Las Vegas, the attendees and I delve into this topic. Be assertive. In our workshop, we define World Class Assistant as someone who is on the cutting edge; leads the way; always strive for improvement and excellence; is a risk-taker and more. just one word. Take the lead.

Administrative Professionals 100

Administrative Professionals Assertiveness Training Management 100

Office Dynamics

APRIL 26, 2017

I often see this in my training classes. If you’d like to learn more about our Blog-A-Thon you can do so here. The group came up with over 400 ideas which later became the now Amazon-best-seller, Who Took My Pen. Don’t settle for “top of the mind” thinking. They are so excited and “brag” about being the first ones to finish.

2017 230

2017 Goals Collaborate Training 230

Office Dynamics

NOVEMBER 2, 2012

Taught by Joan Burge , creator and master trainer of the Star Achievement Series® with more than 39 years of administrative expertise and learning and development. Pre-course work will be assigned to prepare the student thus engaging them in the learning process before they arrive. Benefits of attending this course.

Assertiveness 100

Assertiveness Skills Networking Goals 100

Office Dynamics

JULY 12, 2018

I would like to focus on tips from my high-end boot camp for administrative and executive assistants called World Class Assistant. Learn to ask questions; specifically, the right question. Learn what your manager likes to follow, and become her eyes and ears on the subject. The topic is Develop a Healthy Curiosity.

Learning 176

Learning Skills Management Assertiveness 176

Office Dynamics

MARCH 7, 2010

You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. One of the newer executive assistants showed up late for the class. You are the loser when you shut down this great opportunity to learn. March 8, 2010. Be a sponge.

Assertiveness 100

Assertiveness Administrative Professionals Training Mentoring 100

Office Dynamics

MARCH 7, 2010

You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. One of the newer executive assistants showed up late for the class. You are the loser when you shut down this great opportunity to learn. March 8, 2010. Be a sponge.

Assertiveness 100

Assertiveness Administrative Professionals Training Mentoring 100

Office Dynamics

MARCH 10, 2015

(Excerpt from Office Dynamics’ World Class Assistant™ Certificate Program). Star and World Class Assistants think before they speak, in most instances. Use assertive communication skills to manage these situations. This article is an excerpt from the World Class Assistant Certificate Program. Best of luck!

Skills 100

Skills Assertiveness PowerPoint 2015 100

Office Dynamics

AUGUST 13, 2015

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. Additionally we discuss briefly the World Class Assistant Certificate Program. Webinar Handout.

Skills 100

Skills Administrative Training 2016 2015 100

Office Dynamics

MARCH 9, 2018

I was teaching a class two weeks ago from the Star Achievement Series®. Under that umbrella, we addressed topics such as self-management vs. stress management, learning specific difficult people types and how to handle each of them, the benefits of conflict and much more. Setting Healthy Boundaries.

Monster 180

Monster Travel Administrative Professionals Email 180

Office Dynamics

MARCH 18, 2015

This is a vital topic I cover in my Star Achievement Series® , World Class Assistant™ Certificate program , and one-on-one coaching. If you recently attended a seminar or training session, share the ideas you learned with your executive. Do you have the courage to be World Class? Registration is open for upcoming 2015 classes.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Practically Perfect PA

FEBRUARY 24, 2012

It was not the tasks at hand that were of concern, as I could do these with my eyes closed, but it was learning and understanding new systems and processes which were time-consuming when I had strict deadlines to adhere to. I had moved from a role where I felt first-class and appreciated and now I felt ordinary.

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100

Productivityist

DECEMBER 13, 2021

In addition to coming up with a goal—say, to learn a programming language to be more assertive with your boss—it’s important to understand who you are, what makes you tick, and how you deal with others around you. Do you still think that goal setting is important? Aren’t people tired of setting goals?

2005 98

2005 Assertiveness Goals Social Media 98

Productivityist

DECEMBER 13, 2021

In addition to coming up with a goal—say, to learn a programming language to be more assertive with your boss—it’s important to understand who you are, what makes you tick, and how you deal with others around you. Do you still think that goal setting is important? Aren’t people tired of setting goals?

2005 98

2005 Assertiveness Goals Social Media 98

Success

SEPTEMBER 23, 2024

Through role-playing, a person can learn how to address a challenging situation in a different way, addressing it head-on instead of avoiding it. Make time to get together with friends, take a yoga class or hike to alleviate stress. Practicing expressing yourself can also help you develop assertive communication skills.

Stress 147

Stress Health AT&T Assertiveness 147

The Office Professionals Place

MAY 21, 2010

I will communicate effectively and assertively so that there is a clear understanding of what is required and requested. I will take ownership of my mistakes and learn from them as well as others I will be proactive rather than reactive. I will interact with co-workers, clients, and upper management with professionalism.

Administrative Professionals 100

Administrative Professionals Filing IAAP 2010 100

Eat Your Career

DECEMBER 12, 2012

Sure, it’s important to stand up for yourself and be assertive, but you still have to be respectful and professional and well…nice. A co-worker asks for your help learning a new computer program but you really don’t have the time. You aren’t always going to agree, so you’ll need to learn to make compromises.

Gossip 100

Gossip Assertiveness PDF Facebook 100

Office Dynamics

MARCH 20, 2012

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Be assertive in a professional fashion. Consider it a learning experience that will help you know how best to help your executives when someday it happens to them!

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

Office Dynamics

MARCH 20, 2012

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Be assertive in a professional fashion. Consider it a learning experience that will help you know how best to help your executives when someday it happens to them!

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

The Office Professionals Place

MAY 11, 2010

Be assertive, state your case, and give and ask for solutions. Learning how to diffuse a negative workplace situation can be difficult, but we need to start with ourselves. Join Me on My Social Media Networks " target="_blank" class="fb_share_link" onclick="return fbs_click()">Share on Facebook Simple template by Josh Peterson.

Filing 100

Filing 2010 IAAP Assertiveness 100

Office Dynamics

AUGUST 1, 2016

I was purposely brought in to help these assistants manage change, build strategic partnerships with their managers, learn how to be more proactive, and build peer synergy. Recently, I was conducting a full-day workshop for administrative professionals at a large organization. At that point, I just let her be as she wanted.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

The Office Professionals Place

FEBRUARY 24, 2010

Listen with empathy not sympathy and be assertive in your response. ’ Being the professional that you are, you will continue to be cordial, you have been taught a valuable lesson, learn from it and move on. Let them have their words. Do not interrupt. When they are finished, ask questions to clarify their feelings. Seek answers.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

Musings of a High-Level Executive Assistant

JUNE 14, 2015

There was actually a period of a couple of weeks where I was waking up at 630am every day to work out, sometimes twice a day - a pilates class and then walking 4-6 miles too. I’ve written before on learning how to say no. Do your best, be patient with yourself and others, and know life will forever be a learning curve.

Self Esteem 40

Self Esteem Negotiating Assertiveness Confidence 40

Bonnie Low-Kramen

OCTOBER 3, 2024

My classes are filled with mostly women who are ambitious, high achievers, and yet, often lack confidence in their own abilities. She left the class on fire and very excited to go back to discuss her new ideas with her CEO executive. Women can be assertive, and they are accused of being aggressive. This story happened in 2016.

Management 52

Management Mentoring 2024 Policies 52

Office Dynamics

APRIL 10, 2017

Even if you are a Trump supporter, you cannot deny that our new President ran his entire campaign exhibiting Class A, typecast bully behavior. If you’d like to learn more about our Blog-A-Thon you can do so here. What if you had Donald Trump as a boss? The more blogs you comment on and share, the more chances you have to win.

Administrative Professionals 172

Administrative Professionals Self Esteem 2017 Environment 172

Success

NOVEMBER 18, 2024

In this article, you’ll learn about the four main types of communication that govern human interaction and how to improve your skills in each. Studies have shown that many people learn more effectively through visual communication. Commit to learning more about using visual communication to engage and inspire audiences.

Skills 245

Skills Assertiveness Mentoring International 245