Tips From T. Marie

AUGUST 17, 2016

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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Make or Break Moments

FEBRUARY 10, 2010

He offers up: Amazingserviceguy By Kevin Stirz Business Is Personal By Mark Riffey Customers Rock! By Becky Carroll CustServ By Meikah Delid Maximum Customer Experience By Kelly Erickson People2People Service By Maria Palma QA QnA By Tom Vander Well Return Customer By Joe Rawlinson (Joe and I both started customer service blogs in April 2005.)

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Andrea Kalli

JUNE 18, 2010

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service. Want To Link To This Article?

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Office Dynamics

JULY 9, 2013

Social media has the power to connect professionals and consumers, making it a valuable tool in everyday business operations. For administrative and clerical professionals, social media can streamline communication and increase discourse. For a more informal, personal social media presence, use Facebook or Twitter.

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Success

JUNE 8, 2022

In December 2021, tiktok.com became the world’s most popular web domain , bumping Google—and its entire suite of services—down to the No. If the world’s most popular search engine was succeeded by a social media app, it may indicate a new era for the platforms that were once used solely for entertainment. Humanization.

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The Small Business Blog

AUGUST 13, 2013

The research highlighted that the most common causes of calls to businesses were to do with: Customers chasing information about deliveries, how to… Read the full article here: A simple approach to generating marketing content that will also help you deliver better customer service on: THE SMALL BUSINESS BLOG.

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The Small Business Blog

MAY 25, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. What better way to do this than through social media?

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Make or Break Moments

AUGUST 10, 2010

Posted by Deborah Chaddock Brown on August 10, 2010 under Customer Moments , Employee Moments , First Impressions | Read the First Comment Customer Relationships are just like good friends They sound similar but do they mean the same thing? Or would they? Share your tips for success here.

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Make or Break Moments

JUNE 27, 2010

Posted by Deborah Chaddock Brown on June 27, 2010 under Customer Moments | Be the First to Comment I get confused sometimes, more often than not, some would say, about the right word to use. Which is customer service for your business? hmmm sounds like the same thing. It is perhaps MORE than a strategy or a tactic.

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Success

JANUARY 30, 2023

To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. Some aspects of your brand (great sensory appeal, supreme customer service , excellent training, meeting deadlines , etc.) A brand united by look, feel and message is the goal wherever the customer engages.

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Make or Break Moments

AUGUST 27, 2010

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? The customers. The response?

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Success

SEPTEMBER 15, 2024

If you’re a freelancer, you must handle everything from accounting and marketing to customer service and project management. Tools Buffer : If you’re juggling multiple social media accounts, this user-friendly tool can schedule posts, track engagement and analyze performance across platforms.

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Andrea Kalli

MARCH 25, 2010

Now, thanks to social media, it is something that can really happen for small, efficient, and ultra-effective internet businesses. Social media gives small businesses the power to outshine their large opponents, outmaneuver major corporations, and with a bit of dedication and work, eventually beat their more powerful opponents.

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The Small Business Blog

MARCH 23, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. But, what makes good customer service?

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Allwork

SEPTEMBER 7, 2023

In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service. In one of our recent articles , we shared research conducted by Coworking Cafe that showed how the number of flex workspaces in the U.S. increased by 10% in Q2 of 2023.

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Allwork

AUGUST 31, 2023

In this article, we’re diving headfirst into the world of coworking websites — unveiling strategies to boost popularity and conversions for maximum impact. Social Media Integration Social media integration can create a virtual hive of activity like the buzz of conversations in your coworking hub.

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Social Media Google AT&T Forms 285

Success

AUGUST 16, 2021

You will easily integrate the platform with your business social media pages, too. Customer discount codes for marketing campaigns, reliable inventory tracking and strong customer service are all part of the package. Every e-commerce platform mentioned in this article is reliable. Try WooCommerce for free.

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Make or Break Moments

APRIL 20, 2010

This time the focus is on Social Media. One of the authors, Rick Liebling Global Director, Client Management, for Taylor and author of the Periodic Table of Social Media Elements , graciously invited each of the over 170 contributors to share a little about their chapter in the upcoming book. You should. Thanks Rick!

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Make or Break Moments

JUNE 2, 2010

Posted by Deborah Chaddock Brown on June 2, 2010 under Listening , Missed Moments , social media | Be the First to Comment Just saw this link on a tweet The Biggest Shift Since the Industrial Revolution. Eighty percent of what, you ask? Maybe it isn’t that many people.

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Customers Rock!

AUGUST 16, 2012

Social media has pushed customer service to the forefront for many organizations. Responses are often faster in social media than they are in traditional service channels, since social media makes everything extremely visible. In my book , I talk about Killer Customer Service.

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Social Media Customer Service Phones AT&T 100

Make or Break Moments

AUGUST 18, 2010

Great meeting to learn about new sites, new social media techniques. We call ourselves the Akron Bloggers Community. It started a little over three years ago when Chris Brown of Marketing Resources and Results , Inc. and I decided it would be fun to have a meet up with other bloggers in the area.

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Make or Break Moments

MAY 7, 2010

Fast forward to today and the abstract experiment is now a concrete treatise on the state of social media and marketing best practices as a whole. Read all about it and then order your copy.

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Social Media 2009 Customer Service 2008 100

Make or Break Moments

APRIL 19, 2010

Reading your favorite blogs on Kindle?

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The Small Business Blog

JUNE 4, 2013

Business Advice Business Marketing Customer Service Marketing/PR business advice customer care Facebook small business tips Social media for business'

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Facebook Social Media Customer Service 2012 100

Make or Break Moments

APRIL 15, 2010

Join a Group Posted by Deborah Chaddock Brown on April 15, 2010 under Connecting Moments , social media | Be the First to Comment If I were a betting woman I would say that you have joined LinkedIn. But it is also a great place to take the pulse of your industry and gauge what trends are on the horizon.

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Make or Break Moments

MAY 26, 2010

Right now I’m getting ready to advertise the fact that I’m teaching the second set of classes on social media. Unlike most classes that are webinars – my series is in person, hands on, get down and dirty with social media so you leave with a clearer understanding and a focused strategy.

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Make or Break Moments

JANUARY 29, 2010

I am presenting a series of four workshops on Social Media scheduled to begin February 10 and follow for three additional Wednesdays. Using the social media I so strongly believe in – I set up registration for all four classes on Events Bot. It included another customer service address to contact.

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Social Media 2009 Customer Service 2008 100

Make or Break Moments

SEPTEMBER 2, 2010

I found an article written by Alain Thys that was published in 2007 that says it best: It’s funny that when discussing Customer Delight, most people start talking about customer service. Customer service is what companies do to their customers.

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Make or Break Moments

JULY 16, 2010

Here are the top ten winners: Change Forge Customers Rock Get Satisfaction Service with a Purpose Customer Service and More The Social Customer Manifesto Whos Your Gladys Dennis Snow’s Blog Amazing Service Guy Blog Customer Service en Visit Awarding the Web for the complete list of winners.

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Make or Break Moments

JANUARY 29, 2010

Yet isn’t there some value in sharing what we’ve learned so that we can all become better in business, better using social media, better with our customer relationships? If we find out something new and exciting – we should keep it a secret so that we have a leg up on our competition. Are you local?

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Make or Break Moments

MARCH 13, 2010

Check out this great tool KnowEm which lists 350 social media sites. It is a great way to create a consistent name so customers can easily find you. Tags: consistent name , customers find you , KnowEm Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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The Small Business Blog

NOVEMBER 18, 2013

Recently, I was trawling through my Evernote store of articles when I came across a Social Media Examiner article from a few months ago called: Blogging a Top Focus for Marketers and Other Trends Shown in New Research.

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Make or Break Moments

JANUARY 1, 2010

If customer communication or social media is on your list, I hope you’ll give me a call. What will your three words be? How will you manage the resolutions you’ve established for this new year? I can help. 330-414-8792.

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Success

NOVEMBER 24, 2022

A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. Perry’s story is broadcast via social media communications and by bloggers who are invited to try and review his products. Consumers love the story, too.

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Make or Break Moments

JANUARY 21, 2010

For more information on how to connect with your customers and share your story using YouTube, check out this video from Small Business Trends by Jim Kukral with 101 ways to use YouTube and this article from Meryl Evans on the 34 ways to use YouTube for Business. You can’t make eye contact.

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Make or Break Moments

JUNE 4, 2010

Social media has taken over the web. What did you find? A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? Did you also find a reference to a site that links directly to your name? Your name and your picture are becoming more valuable than your company name ever could be.

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Make or Break Moments

MAY 4, 2010

She also cautioned that if you are submitting articles to an article directory to put it on your site first to protect the copyright. My session was called Create a Customer-Focused Social Media Strategy. I have the slide presentation at SlideShare and the handouts with audio explanation at PolicyforSocial Media.

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