Make or Break Moments

SEPTEMBER 3, 2010

The sales associate greeted us with a smile, a basket to gather our purchases and the knowledge that you can get a pair of earrings free with the purchase of two other pair. My daughter finally made her selections and I retrieve my checkbook only to discover that I can only write the check for up to $40 of the purchase.

Credit Card 100

Credit Card 2009 Customer Service 2008 100

Tips From T. Marie

NOVEMBER 20, 2015

So why did I recently purchase a paper planner to keep track of my schedule? I’ve been using calendars in Outlook, Google calendar and on my iPhone for years. The first thing I do when a new meeting, event or appointment is scheduled is add it to my Calendar in Outlook. Have I abandoned my online calendaring?

Calendars 100

Calendars Google Social Media Phones 100

Make or Break Moments

SEPTEMBER 2, 2010

I found an article written by Alain Thys that was published in 2007 that says it best: It’s funny that when discussing Customer Delight, most people start talking about customer service. Being a customer-focused company isn’t a quick fix. Being customer-focused involves really getting into the thick of things with your customer.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 15, 2010

He went through 16 hours of unpaid training and had to purchase the sales kit prior to making any money so he is invested in the process. He’s just following the sales pitch; thrilled when anyone makes a purchase. The main article is entitled How to Avoid Price Objections , but really covers several sales techniques.

2009 100

2009 Customer Service 2008 2010 100

Andrea Kalli

JULY 28, 2010

From rejected submissions to frustratingly difficult topics; troubled supporting websites to readers that just won’t make a purchase, the amount of potential problems affecting content marketers is miles long and filled with frustration. Practice the Call to Action The best article marketers do not treat their articles are mere content.

Social Media 100

Social Media Purchasing Microsoft Outlook 2010 100

Make or Break Moments

MAY 20, 2010

During his final year of baseball with the Cincinnati Reds I attended all of the home games, purchasing a bleacher ticket and sneaking my way down to the seats behind home plate. I once dated Johnny Bench. Now “dated&# is a relative term. I’d come early to watch the warm ups and stay for the game.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 11, 2010

“Oh yes, it was a great experience.&# “What made it so great?&# “I’m not sure, but I just felt good about my purchase.&# “Did you like shopping at the XYZ Store?&# we might ask them. How do you make your customers feel?

2010 100

2010 2009 Customer Service 2008 100

Make or Break Moments

JUNE 4, 2010

So have your purchased your name as a URL? It was almost free. I set up a Wordpress.com blog and with the exception of the $9.95 at Name Cheap to buy my name, it just cost me the time it took to put it together. What have you done with it? Share your examples here. I’d love any suggestions for how to make the site better.

2009 100

2009 Customer Service 2008 Social Media 100

Make or Break Moments

JULY 9, 2010

saw an opportunity to help business owners by purchasing and maintaining the mainframe and allowing businesses to have Jim’s business do the computer work. Apple is another example that Harvard Business Review wrote about in their article Reinventing your Business Model. is celebrating their 35th year in business.

2009 100

2009 Customer Service 2008 2010 100

Make or Break Moments

JANUARY 7, 2010

Further investigation from CustServ’s blog led me to the article from Genesys that shares the details of the customer service survey of 16 countries. The article details the survey particulars (about 500 people per country surveyed), the worst hit industries, what ticked customers off and what set businesses apart.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 25, 2010

“They are looking to learn how to make or purchase things made especially for them,&# she said. I was reading the posts over at Small Business Trends (something I highly recommend you do) and ran across an article by Barry Moltz entitled the 10 Customer Service Trends of 2010. Thanks so much for sharing.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 4, 2010

Ever since his book Tribes came out and he invited the hale and hearty to purchase his book sight unseen two months before publication and join his TRIIIBES ning and band together – I have been a fan. On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate.

2010 100

2010 2009 Customer Service 2008 100

Make or Break Moments

AUGUST 9, 2010

She hollered out one day a couple months ago “Deb – the hoola hoops that you wanted just came in – they are on aisle two.&# I had mentioned wanting to purchase a bunch of hoola hoops for another friend of mine LAST FALL and yet she remembered. She remembered her customers – knew what they liked.

2010 100

2010 2009 Customer Service 2008 100

Andrea Kalli

SEPTEMBER 28, 2010

From marketing articles to on-site web content, great writing is truly the engine behind the internet’s massive success. Sometimes, you will have a piece or article sitting around that you just can’t find a use for. For some quick income, auction your articles to other marketers and let them use them as marketing tools.

Yahoo 100

Yahoo Purchasing Social Media Google 100

Make or Break Moments

JANUARY 25, 2010

Were they suggesting a second pair purchase? As was my practice during my visit, I kept an open ear to the customer conversations to see how the customers were treated and to critique the sales conversation. Were they asking questions about lifestyle? Were they making recommendations based on those facts?

2010 100

2010 2009 Customer Service 2008 100

Make or Break Moments

MAY 20, 2010

If more and more use mobile devices to research, connect and purchase then shouldn’t that mean that our priorities need to shift when it comes to developing a mobile version of our website? D Julie-Ann said, Deborah, fantastic article! Isn’t the goal to make it easy for our customers/prospects to do business with us?

2009 100

2009 Customer Service Social Media 2008 100

Ian's Messy Desk

MARCH 9, 2011

It lets you access personal information—for example, the status of your utility bills, recent online purchases, and credit-card transactions. Instapaper – Instapaper lets you create offline versions of your favorite Web articles you can read when you’re not connect to a signal of some type. Related articles.

Credit Card 100

Credit Card Calendars Filing Email 100

Andrea Kalli

SEPTEMBER 21, 2010

Most businesses are relatively open to assistance when they are not pushed to purchase, and an intelligent phone marketing campaign can bring in valuable new clients. Article by Andrea Kalli Take a stroll over to my Facebook. Yahoo Go for Mobile service for access to contacts, calendar, tasks. Start a company promotional blog.

Promotion 100

Promotion Purchasing Yahoo Social Media 100

Andrea Kalli

SEPTEMBER 28, 2010

From marketing articles to on-site web content, great writing is truly the engine behind the internet’s massive success. Sometimes, you will have a piece or article sitting around that you just can’t find a use for. For some quick income, auction your articles to other marketers and let them use them as marketing tools.

Promotion 100

Promotion Yahoo Purchasing Social Media 100

Andrea Kalli

SEPTEMBER 21, 2010

Most businesses are relatively open to assistance when they are not pushed to purchase, and an intelligent phone marketing campaign can bring in valuable new clients. Want To Link To This Article? I purchased a digital product from the ClickBank marketplace and reviewed the product. Start a company promotional blog.

Social Media 100

Social Media Purchasing Microsoft Outlook Promotion 100

Andrea Kalli

MAY 4, 2010

From small purchases to big business relationships, the entire business world is built on connections and networking. If you are a marketer, outsource report creation to other people, or simply use PLR reports and articles provided by others to build a long-term content database. #3: Want To Link To This Article?

Social Media 100

Social Media Purchasing Microsoft Outlook Twitter 100

Make or Break Moments

MAY 11, 2010

When the purchase cycle in your industry is long (people only bought glasses every 3 years) it is hard to establish that relationship unless you give the customer a reason to keep coming back. People loved that.

Customer Service 100

Customer Service 2009 2008 2010 100

Andrea Kalli

SEPTEMBER 14, 2010

The feature article was once disregarded by marketers and online entrepreneurs, but with today’s leading search engines highlighting the importance of content above anything else, more marketers are investing in high quality content to fuel their business. Want To Link To This Article?

Social Media 100

Social Media Microsoft Outlook Copyright Twitter 100

Office Dynamics

SEPTEMBER 30, 2013

After all, why bother filling admin jobs when iPhone calendar apps are so simple to navigate? If you''re worried that your admin job pays more per week than the one-time cost of an iPad purchase—don''t panic. Nancy Anderson is the communities and article Editor for Beyond.com.

2013 100

2013 Administrative Professionals AT&T Calendars 100

Office Dynamics

DECEMBER 2, 2013

Organizing an office gift exchange can be an opportunity to create meaningful memories with your coworkers, or, as a recent article on The International Association of Administrative Professionals (IAAP) blog makes clear, a potential minefield of stress and unintentional offense. Secrets and Swaps. Mark Madison.

Gifts 100

Gifts IAAP Holidays Expenses 100

Andrea Kalli

APRIL 20, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

APRIL 21, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below.

Social Media 100

Social Media Atrium Microsoft Outlook 2007 100

Andrea Kalli

APRIL 21, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

APRIL 21, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

APRIL 21, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

APRIL 22, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

APRIL 23, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

MAY 11, 2010

By allowing customers to purchase just a month of access at a time, membership companies have empowered consumers to only pay for what they think is worthwhile. Subscriptions can build communities: Building a community around a one-off purchase is difficult. Want To Link To This Article?

Social Media 100

Social Media Purchasing Microsoft Outlook Training 100

Productivity Bits

MAY 11, 2012

While you performed that search, you probably saw links to articles on how to get started with GTD. I know, there’s nothing quick about purchasing, waiting for the delivery, and finally reading the book. Your world could mean your calendar or deadlines, or particular tasks, or a nagging boss. Read the book. Be in control.

Lifestyle 100

Lifestyle Learning Calendars Purchasing 100

The Office Professionals Place

JULY 29, 2009

Their duties include (but are not limited to) answering and screening calls, meeting and greeting clients and customers, maintaining executives calendars, writing correspondence, generating reports, meeting planning, filing, travel arrangements, maintain client/customer data records, supervising others, and the list goes on. Contact Ms.

Filing 100

Filing IAAP Fax Calendars 100

Andrea Kalli

JUNE 21, 2010

There is a reason that only a few of the thousands of article marketers out there actually end up breaking through and making it big. From imitation strategies to sheer determination and one-after-another article creation, learning to become a great content marketer is something that takes time and willpower.

Social Media 100

Social Media Microsoft Outlook Twitter Promotion 100

Andrea Kalli

MAY 11, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Facebook 100

Facebook Networking Social Media Microsoft Outlook 100