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How to Respond to Workplace Conflict

Office Dynamics

As more companies embrace collaboration, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques.

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Free Webinar Teaches You How to Develop Your Persuasion Skills

Office Dynamics

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to work around barriers instead of backing down at the first sign of resistance.

Skills 100
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The Power of One

Office Dynamics

On Wednesday, April 26 I hosted a Facebook Live where I spoke about what I love about the administrative profession and gave tips on how to shine in the profession. I started administrative training in a few of the companies where I worked. A desire to learn in the area you are passionate about. Patience (tons).