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At Office Dynamics International, Secretaries, Executive Assistants, and Administrative Assistants alike have approached us on skills, tactics, and traits to implement in order to achieve agility and survive the pressures of today’s society. The AdministrativeProfessional Adapting to Working From Home.
First, I have been entrenched in the administrative profession for 50 years. Office Dynamics specifically focuses on training and development for administrativeprofessionals of all levels. This is a very exciting time for the administrativeprofessional. Their role is expansive. Joan Burge.
Updated February 20, 2023 If an administrativeprofessional from the 1950s happened to be magically transported to today’s office, they’d be in for quite a shock! The “Traditional” Role of the AdministrativeProfessional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry.
He asked me to find a location, negotiate a lease, remodel the space if needed and take care of all interior decorating and procurement. Three months later I selected the location, negotiated the lease, remodeled the space and purchased new furniture, office equipment, and supplies. Negotiators. I said, “Mr. I’m JUST an admin.”
Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrativeprofessional. Use assertive communication skills to manage these situations. Best of luck!
I believe meeting planners and administrativeprofessionals possess similar skills/traits that enable them to be good at what they do. It’s a full-time job and then some and for the administrativeprofessional who is asked to plan a meeting over and above (or even as part of) their normal day-to-day responsibilities.
There are several factors that determine how we react to ethical situations including our background, personality, level of training, and most importantly our value system. The negotiator is someone who usually tries to make up the rules as she/he goes along. See Lisa at our Annual Conference for Administrative Excellence.
As we celebrate 25 years in business we’re offering a free webinar each month for administrativeprofessionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to negotiate. • How administrative assistants can be heard. • Webinar Handout.
Two weeks ago, I had the privilege of speaking at an AdministrativeProfessionals Week event in Washington, DC. These basics are the foundation for more advanced skills, such as persuasion, negotiation, crisis management and conflict resolution. Tags: Admin Assistant Training Career Management Motivators.
Try to attend training courses that are offered for executive admin as much as you can (even if it is just one time a year and you travel to another city for it). If training/travel aren’t an option it may be a goal to strive for as a reward for a job well done. Don’t be shy because you are an administrativeprofessional.
Try to attend training courses that are offered for executive admin as much as you can (even if it is just one time a year and you travel to another city for it). If training/travel aren’t an option it may be a goal to strive for as a reward for a job well done. Don’t be shy because you are an administrativeprofessional.
She also shared tips for creating more fun in the workplace while effectively juggling the myriad responsibilities of a top administrativeprofessional. But if that’s true, then why do most administrativeprofessionals continue to operate in silos when collaboration is so good for business?
Administrativeprofessionals have known forever that the way to get the best results is almost never with verbal weaponry but rather with a generous dose of courtesy, respect, and accountability. These requests can be for assistance to land a new job, negotiate a raise, or identify a contact. Is that OK with you?
She has experience building and leading Admin teams from scratch and effectively training new hires. Over the years she has worked in international law firms (Noerr and Norton Rose Fulbright), security and cyber companies (Sfera JSC, Group-IB) and a HNWI family office.
Two weeks ago, I had the privilege of speaking at an AdministrativeProfessionals Week event in Washington, DC. These basics are the foundation for more advanced skills, such as persuasion, negotiation, crisis management and conflict resolution. We can all be part of an "Inner Circle."
These basics are the foundation for more advanced skills, such as persuasion, negotiation, crisis management and conflict resolution. So remember: The more finely honed your basic skills are at all times, the more successful you’ll be in your job going forward. We can all be part of an “Inner Circle.”
Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrativeprofessional. Are you an assistant that has been curious about a professional certificate or certification program? Best of luck!
Career Academy members are already familiar with this, as are those who have attended my live training programs. Take for example an administrativeprofessional whose role it is to purchase office supplies. Aggressively negotiating with existing vendors for better pricing.
Ask questions to assess degrees of urgency, and practice negotiating timelines or redirecting requests. Shelagh Donnelly is the founder and publisher of Exceptional EA ( [link] ), an online resource for administrativeprofessionals that’s read in more than 130 countries. What to do?
Some bad bosses believe that what they say goes and there is no room for negotiation. Opposed/resistant to the professional development of their employees. How to deal with it: Provide written materials and information about the training or workshop you wish to attend. Be proactive and get a dialogue established with your boss.
The global tribe of administrativeprofessionals is largely female at 98%. Interpret administrative and operating policies and procedures. Supervise and train other clerical staff. Resolving Conflicts and Negotiating with Others. The role has changed and so must we. Gifts and Entertainment Policy. Risk Management.
I knew we were going to go back to that city the next year so negotiated with the hotel that if I booked the next event at their venue would they waive the cancellation fee. Negotiation As you saw above, negotiation is possible. Fortunately, they were able to waive it and we only lost our $500 deposit. It is always worth asking.
Here are 14 strategies taken from my flagship administrativetraining program, The Star Achievement Series®. There are times when you should not negotiate but instead, you must walk away. It may be uncomfortable enough that you dread going to work. As long you come in contact with others, however, you will experience conflict.
Everything is negotiable. She was able to quasi-patiently tolerate the negotiating process and “let it cook.”. This article first appeared in Executive Support Magazine, a global training publication and a must-read for any administrativeprofessional. Don’t change a word. Oh, and I’ll write the Foreword. ”
Embracing Technological Proficiency In your capacity as a virtual manager, embracing technology is non-negotiable for seamless team collaboration. Stay abreast of industry trends, attend training sessions, and willingly experiment with new tools to maintain your technological edge.
There are times when you should not negotiate but instead must walk away. Sometimes you may find none of these strategies work; despite your efforts, the other person will not work with you to resolve the problem. Individual is highly competitive. Individual is unethical or illegal. Either party is too stressed to attempt reconciliation.
Administrativeprofessionals provide real benefits to the people they support and the organization at large. The best administrativeprofessionals aren’t just supporting players. They look for individuals who proactively update their administrative assistant skills through training.
No-Fly Zones are the non-negotiable time constraints that employees now have as part of their lives – deal-breakers of a sort. Click here to set up a time to speak with me about your training needs which can be delivered virtually or in person. People have their No-Fly Zones. How did this happen?
Giving my business a very different focus these last two years, I have been exploring the professional side of Resume Writing and professionalising of other people’s brands, putting my years of experience and qualifications in both writing and recruitment training, to good use.
Joan invites executives to speak from their side of the desk and that can be enlightening to administrativeprofessionals. I was stunned at the perspectives these executives shared with their administrativeprofessionals. We administrativeprofessionals are not passive. We are active.
Joan invites executives to speak from their side of the desk and that can be enlightening to administrativeprofessionals. I was stunned at the perspectives these executives shared with their administrativeprofessionals. We administrativeprofessionals are not passive. We are active.
This lively discussion covered the following topics: – How AdministrativeProfessionals lead by being brave, especially when leadership is the source of bad culture. – The Administrators Impact on Employee Morale and Company Culture Whitepaper. How Admins can inspire culture by being their authentic selves. –
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