Laughing all the Way to Work

APRIL 22, 2009

© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! I am speaking this morning at an administrative event so looking forward to meeting some new assistants. Let your fingers do the walking: Quick keyboard sh. Lets enjoy our day together.© Have a great day everyone!

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Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

Time Zones 100

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Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

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Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

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Laughing all the Way to Work

FEBRUARY 8, 2009

On that note, It is hard to believe we are getting close to Administrative Professionals Day which is on April 22 nd. I hope all of your professionals appreciate what a privilege it is to have someone look after them. or Gifts or Ideas for Administrative Professionals Week. Another great article Patricia.

Administrative Professionals 100

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Laughing all the Way to Work

APRIL 17, 2010

If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing. Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

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Laughing all the Way to Work

APRIL 10, 2009

Posted by Patricia Robb at 4:24 PM Labels: Administrative Assistant , administrative professional , E-mail chaos , E-Mail Management , making sense out of e-mail Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. It is so nice to see my Inbox on empty.

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Laughing all the Way to Work

JULY 11, 2009

I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. Below are some things that I have found helpful to build my network: Join a professional association such as the International Association of Administrative Professionals (IAAP).

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Laughing all the Way to Work

JANUARY 19, 2009

Posted by Patricia Robb at 7:54 AM Labels: Administrative Assistant , Administrative professionals , frustration , the day in the life of Reactions: 5comments: CdnYankee said. The cure: always answer the phone professionally - this way youre never caught off-guard. January 19, 2009 Patricia Robb said.

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Laughing all the Way to Work

AUGUST 1, 2010

Even if you phone the bank they need your secret passcode or they wont speak to you about your account. I know we are probably stuck with the current system of trying to remember log-in names and passwords, but thankfully at work if you do forget your password the administrator can re-set it, and then you have the option of changing it again.

Time Zones 100

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Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. Let your fingers do the walking: Quick keyboard sh. The assistant/boss relationship certainly is one of the closest working relationships with some comparing it to that of a work wife. GET TO KNOW YOUR CO-WORKERS.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

APRIL 27, 2009

I basically know how to answer the phones and take messages. Let your fingers do the walking: Quick keyboard sh. ► June (3) ► May (7) ▼ April (4) New Hire Overload Happy Administrative Professionals' Day! I just started at a law firm this week. I have not had much guidance. It is overwhelming.

Time Zones 100

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Laughing all the Way to Work

FEBRUARY 13, 2010

Posted by Patricia Robb at 8:52 PM Labels: Administrative Assistant , administrative professional , dates , fixed time , real time Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

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Laughing all the Way to Work

FEBRUARY 20, 2010

In-camera If the Chair says this part of the meeting is in-camera, take your fingers off the keyboard, or put your pen down. Let your fingers do the walking: Quick keyboard sh. People at the meeting dont want to be singled out. The decision made is always recorded as a group decision. Oh where or where is my password? 411 Look Up 411.ca

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Laughing all the Way to Work

JULY 5, 2009

I am sure after that call her husband got off the phone and kicked the dog or was cranky with a sales clerk at the grocery store. It ended up that the phone lines were down because of a thunderstorm in town and he had been trying to reach her since early that afternoon. Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

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Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

MAY 31, 2009

Posted by Patricia Robb at 8:41 PM Labels: Administrative Assistant , administrative professional , gut alert , gut feeling , intuition Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

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Laughing all the Way to Work

MAY 16, 2010

Posted by Patricia Robb at 9:54 AM Labels: Administrative Assistant , administrative professional , booking meetings , professional assistant Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Let your fingers do the walking: Quick keyboard sh.

Agenda 100

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Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

Google 100

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Laughing all the Way to Work

MARCH 13, 2010

Posted by Patricia Robb at 4:45 PM Labels: adminisrative assistant , administrative professional , being organized , being prepared Reactions: 1 comments: Anonymoussaid. Let your fingers do the walking: Quick keyboard sh. Yep, makes my life much easier. I too, love to be organized and it only makes sense to be prepared.

Time Zones 100

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Laughing all the Way to Work

SEPTEMBER 18, 2009

Posted by Patricia Robb at 6:28 PM Labels: Administrative Assistant , administrative professional , Atlanta , Atlanta Aquarium , High Museum of Art , Life Summit , OfficeArrow Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. I can hardly wait.

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Laughing all the Way to Work

JULY 20, 2009

Posted by Patricia Robb at 10:06 PM Labels: Administrative Assistant , administrative professional , how we look to others? A resource like this is great for anyone that either works in the administrative field or wants to. Let your fingers do the walking: Quick keyboard sh. Reactions: 5comments: Anonymoussaid.

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Laughing all the Way to Work

AUGUST 22, 2009

Posted by Patricia Robb at 12:14 AM Labels: Administrative Assistant , administrative professional , courtesy , reminders , waiting Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

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Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. Posted by Patricia Robb at 10:26 PM Labels: Administrative Assistant , checking voicemail , professional assistant , trouble Reactions: 3comments: Danielle said. Let your fingers do the walking: Quick keyboard sh. Taking Effective Meeting Minutes ► August (3) Pass it on.

Time Zones 100

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Laughing all the Way to Work

JANUARY 10, 2010

We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. Posted by Patricia Robb at 2:34 PM Labels: 30 years of service , Administrative Assistant , administrative professional , professional service , quality service Reactions: 2comments: Jodith said.

Time Zones 100

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Laughing all the Way to Work

JUNE 27, 2009

Patricia Posted by Patricia Robb at 6:20 AM Labels: Administrative Assistant , administrative professional , being funny , comedian Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? Let your fingers do the walking: Quick keyboard sh. The meetings were stress free and I was able to depend on my checklists and templates. Now I am on holidays and preparing for a big move to a new home. You can be sure I have checklists for that as well. Oh where or where is my password?

Time Zones 100

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Laughing all the Way to Work

NOVEMBER 21, 2009

Posted by Patricia Robb at 10:19 PM Labels: Administrative Assistant , administrative professional , encouragement , I think I can , low self esteem , self confidence Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. I think I can, I think I can.&#

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Laughing all the Way to Work

SEPTEMBER 20, 2009

Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. Posted by Patricia Robb at 2:15 PM Labels: Administrative Assistant , administrative professional , Lift Summit , OfficeArrow , social media Reactions: 4comments: Janellsaid.

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Laughing all the Way to Work

SEPTEMBER 7, 2009

Posted by Patricia Robb at 11:50 AM Labels: acronyms at work , Administrative Assistant , administrative professional , initialisms , initials Reactions: 1 comments: Anonymoussaid. Let your fingers do the walking: Quick keyboard sh. Acronyms are annoying. Taking Effective Meeting Minutes ► August (3) Pass it on.

Time Zones 100

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Laughing all the Way to Work

MARCH 21, 2009

Posted by Patricia Robb at 4:49 AM Labels: Administrative Assistant , administrative professional , eating healthy , healthy snacks Reactions: 1 comments: lisacozz said. Let your fingers do the walking: Quick keyboard sh. Try to eat healthy , and please make some time for exercise. I know I am going to change my habits.

Time Zones 100

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Laughing all the Way to Work

JANUARY 10, 2010

Let your fingers do the walking: Quick keyboard sh. Patty Buckner North Bay Index by date ▼ 2010 (26) ► September (2) What's all the fuss about reading contracts? Taking Effective Meeting Minutes ► August (3) Pass it on. Oh where or where is my password? Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

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Laughing all the Way to Work

JANUARY 31, 2010

Patricia Posted by Patricia Robb at 9:48 AM Labels: Administrative Assistant , administrative professional , Send out cards , thank you card Reactions: 1 comments: Evesaid. Let your fingers do the walking: Quick keyboard sh. I dont often promote any businesses from my blog, but I thought this one was worth talking about.

Time Zones 100

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Laughing all the Way to Work

MARCH 1, 2009

Patricia Posted by Patricia Robb at 12:22 PM Labels: Administrative Assistant , administrative professional , my favourites , useful links , useful sites Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Oh where or where is my password?

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

AUGUST 8, 2009

Posted by Patricia Robb at 7:33 AM Labels: Administrative Assistant , administrative professional , fashion counts , what you wear to the office Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 4, 2009

Posted by Patricia Robb at 9:43 PM Labels: Administrative Assistant , administrative professional , bad working relationship , good working relationship , micro-manager Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Its worth trying to work it out.

Management 100

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Laughing all the Way to Work

APRIL 5, 2010

Let your fingers do the walking: Quick keyboard sh. Patty Buckner North Bay Index by date ▼ 2010 (26) ► September (2) What's all the fuss about reading contracts? Taking Effective Meeting Minutes ► August (3) Pass it on. Oh where or where is my password? Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP 2010 Calendars 100